I was ordering a product that was slightly outside my comfort zone. The pre-sales support was excellent. Product was delivered on time to spec. In addition, their after-sale service if anything, e... See more
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This was an easy purchase as the website was easy to navigate and clear. It is clean and not cluttered and well informative. The unit in question is well made and top quality coming from a briti... See more
Chris was helpful because I was having trouble finding the right item on your website. It's a customizable item and I have the part number/price I need, but I wasn't able to search for that on your si... See more
Company replied
Customer service was great. I was quick to get a quote back and have any questions answered. PDU arrived a lot faster than expected, especially as it was a custom order. The PDU looks great and seems... See more
Company details
Information provided by various external sources
PDU Online is a British manufacturer of over 40 years experience in the design and supply of quality electrical installation products. When buying with us you are dealing direct with the manufacturer so we can provide solutions to meet particular needs, make changes if necessary and in the event that the delivered item does not meet expectations totally, to be able to discuss and rectify the situation quickly helps ensure a returning customer which surely all businesses seek.
Contact info
Pipers Road, Redditch, B98 0HU, Worcestershire, United Kingdom
- 01527 759838
- sales@pduonline.co.uk
- pduonline.co.uk
Simple ordering process
Simple ordering process, good comms during the configuration, shipping process. Items turned up well packaged and as expected.
Ordering to delivery was flawless.
4 gang pdu for 10inch server rack
This was an easy purchase as the website was easy to navigate and clear.
It is clean and not cluttered and well informative.
The unit in question is well made and top quality coming from a british company.
I will be purchasing another unit from them in due course.
I highly recommend this company.
Great pre and post sales service
I was ordering a product that was slightly outside my comfort zone. The pre-sales support was excellent.
Product was delivered on time to spec.
In addition, their after-sale service if anything, exceeded my expectations.
I had some administrative issues at my end and needed to ask for additional info - I was a border line pain - perfect response every time.
Big thanks to Nick & yes I would purchase again.
Simple ordering process
Simple ordering process. Good price.
Couldn't find item elsewhere. Slight problem with item dimension quickly resolved with no fuss. Would use again.
Order 13394....
Bought a 6 way UK Plug PDU with Surge protection and neon switch. + a 4 way C13 PDU with 2 way UK Plug. The items arrived quick (ordered friday 10 June) arrived 14/6/2022. The items are of high build quality and are built to UK safety standards. My only gripe is the 6 Way 10 Inch Combination Unit 2x UK#s power lead comes off the back instead of the side. Which may be problematic if you're NOT mounting it to a rack. Its not quite designed for wall mounting. Although if you flip the mounting brackets backwards it can be done. ;-) You're welcome.
From start to finish it's been a joy.
I was quite dubious about the company at first, as i was unable to find anything on companies house, their registered address is virtual and the telephone just rings out and the email address sales[at]pduonline.co.uk partially fails... seems Clive Merrill is Cc'd into the email but no longer exists. In my opinion they're good but might be a problem if there's an issue with a product. so order at your own risk. They also don't display their VAT numbers on the website, but they charge me for VAT. which is illegal. Either way. those are all minor negatives.
The products work and that's what matters.
This is their first review in almost 2 years.. they are legit tho. honest.
Product looks to be very well made and…
Product looks to be very well made and although I have not started using them yet, I am very confident. I have found their communication excellent and very easy to make a decision on the correct option to purchase.
If I was to find fault, that would be there is area for improvement with their ship time although it is not excessive and does not warrant a star reduction. I have plans to do a significant amount of additional business with this company.

Reply from PDU Online
Very happy customer
Customer service was great. I was quick to get a quote back and have any questions answered. PDU arrived a lot faster than expected, especially as it was a custom order. The PDU looks great and seems solid, exactly what I was after. Will certainly be a returning customer for any PDU's in the future.
Great product and good price.
Great service
I made an enquiry on wed about delivery for Fri, the sales team confirm this was doable. Placed the order and the goods arrive Friday morning. Couldn't ask for a better service

Reply from PDU Online
Very good service and always deliver on…
Very good service and always deliver on time to our customers we good quality products. My main contact is Chris who is great and always happy to help.
Order processed quickly
Order processed quickly, items ready when stated, no hassle transaction.

Reply from PDU Online
PDU Online delivered cross-border in a single day.
We had an urgent order with a 1-day deadline, yet PDU Online delivered the next day to The Netherlands. Their service is impressive and so is the product quality. We are glad to have found PDU Online.
Friendly
Friendly, prompt service. Delivered a custom PDU within 3 hours.
Highly recommended!

Reply from PDU Online
Professional and quick turnround
Professional and quick turnround
1st time I have used PDU online as it's an addition to our range, we needed to match a unit on an existing site and they managed it in 2 days. Very impressed
8 Way Schuko Neon Switch 19″ Horizontal Rack Mount PDU - Schuko CEE7
Completed the order online, delivery was on time and correct, just as you should expect - Thanks

Reply from PDU Online
Custom Connector order.
Custom Connector order.
There was some minor confusion with a custom on-line order.
It was quickly resolved and product dispatched quickly and efficiently
Very happy with the service received

Reply from PDU Online
I've been using these guys for years
I've been using these guys for years. Can't fault the product or the service at all. First class!

Reply from PDU Online
Chris was helpful because I was having…
Chris was helpful because I was having trouble finding the right item on your website. It's a customizable item and I have the part number/price I need, but I wasn't able to search for that on your site, or build out the item after searching based on description.

Reply from PDU Online
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