Peabody New Homes Reviews 

Darran has been tremendously helpful and professional throughout the process. The service provided by the team has been truly excellent!! Thank you

Generally had a smooth buying experience, with everything moving quickly (reservation to completion within 3 months). Emerson in particular was really helpful!

My only gripe was that I would have liked more transparency throughout the process, although that mostly falls on my solicitors rather than Peabody.

Peabody team gave me an opportunity to have my dream home in Central London. Emerson Souza and Rosie Eldon guided me through it all in an efficient and professional manner, from start to finish. Grateful.

Ifrah was fantastic from beginning to end, we can’t thank her enough. Brilliant.

Peabody's team guided us throughout the whole process as first-time buyers. We love our flat and couldn't have asked for a better place to get our first home! Special thanks to Emerson who was constantly updating us (from the very first viewing until completion) in a professional and friendly way!

as soon as I viewed my flat Peabody were extremely helpful in arranging my moving in and all the help with mortgage agents and other parties involved in the process.

Emerson Souza who showed me the flat was fantastic in enabling everything to go through in a very precise and speedy way without any issues. Peabody have offered a fantastic opportunity to live in such a wonderful place and I am extremely grateful to everyone involved who has made this happen. don't listen to the cynics! this is one of the best experiences I've had

The team were extremely friendly and helpful in helping me find my new home!

I was very fortunate to have Emerson and Rosie assist me with my purchase. Both were really helpful every step of the way and always took the time to explain things which was particularly great as I was a first time buyer. In addition to this, and maybe even more importantly, they were both so nice and friendly to talk to! I am really happy with the purchase process and Rosie, Emerson and the Peabody team played a massive part in that (also shout out to Deken from the sales team and Neerja who did my induction who were also very helpful). Thank you!

I had a really great experience with the Peabody team. They were attentive, helpful and always willing to help me even with items that may have been out of their scope. Josh and Lily in particular we're brilliant at this!

As a first time buyer I was lucky enough to have Tracey guide me through reserving the property to completion and was an excellent support through out and a wonderfully fun and bubbly to deal with!
Peabody is very lucky to have her. My experience was very professional and I am very thankful.

From reservation to completion within 2 months tells you everything you need to know about the level of service offered, a very smooth purchase experience. Special thanks to Rosie and Emerson who were always on hand to assist with any queries and constantly pushing the purchase forward with all parties behind the scenes. They made the whole process feel easy, exceptional service all around.

My experience is very good they help me alot specially one of your agents(Abraham) he is very soft spooken and he help alot.

I have just completed the purchase of my new flat and couldn't be happier! Tracey's perseverance and commitment in guiding me through the process was incredible and Peabody are lucky to have her! Overall was a great experience as a first time buyer.

Tracey, Rosie, Rotimi, thank you so much! You've made the process of owning a property (a first time property and one so special at MacFarlane Place) something I can and will never forget. You will have had to juggle a lot and so I thank you that despite that, you've made a dream possible.

I am still in the process of purchasing a property from Peabody and will update my review after completion. So far the experience has been positive overall, but it's been a bit of a bumpy ride. Joshua in the Sales Team, who organised my viewings, reservation etc. has been great, very professional, friendly and informative - I was surprised to learn that he's only been with Peabody for a few months - they are luck to have him! Deken in the Sales Progression Team is also great and very responsive, gave me a few proactive calls to see how thing were going. Unfortunately, shortly after I made my reservation, both of them were away, so the whole process stalled for over a week because the same could not be said about other members of the Sales Progression Team. It was almost impossible to establish who I should speak to in their absence, and then to get hold of them over the phone. I'm also still somewhat baffled by the practicalities of sales incentive schemes, but crossing my fingers to get a final response soon.

Good afternoon,

It’s been over 30days since I emailed originally and spoke to someone at Peabody. It’s probably bordering over 60 days!!
I’m in Urgent need for a management pack and I haven’t even received the payment details yet for me to receive the pack.

My solicitor is desperately chasing me for it and I’m starting to panic as I need everything completed within this month or so.

I know they are busy, but this is beyond disgusting. So many emails I’ve sent and phone calls. Each time I call I have a different person telling me different and escalating the complaint for me. But I’m getting nowhere quick.
It’s causing me stress and I’m trying to get out of an abusive relationship and buy my ex partner out as quick as I can, but Peabody are stalling and I’m living in a nightmare right now!!!

I will not be fobbed off again with the approvals team email address or their contact centre telephone number!!
I will never purchase a Peabody property again!!

A seamless experience moving in to my first property at MacFarlane Place. Tracey Harvey was exceptional throughout... I also had great experiences with Rotimi and Rosie. Thank you so much team!

We are thrilled to have purchased our first flat through shared ownership with Peabody at MacFarlane Place. Special thanks to Tracey Harvey, who was incredibly supportive and responsive throughout the entire sales process, making everything seamless. Thank you to Sanjay Joseph for his upbeat and thorough induction. While there were some communication challenges with the New Build Sales Progression Team, an extra couple of emails usually did the trick.

Thank you to the Peabody team for making our home-buying experience memorable and exciting!

I made an offer on a property in August and have still not even received a draft contract pack. Myself and the seller are exacerbated with Peabody. They never reply or take weeks and weeks. Simple things are forgotten or overlooked. There is not escalation process to talk to a manager. If I didn't know better I would say they were a scam!

We were so fortunate to purchase our first flat through shared ownership with Peabody at MacFarlane Place. Wanna give a big shout out Tracey Harvey, Rosie Eldon, Sanjay Joseph and the rest of Peabody Team who has been absolutely amazing throughout the completion process. Highly recommend!!!