Peak Footwear Reviews 

2,080
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional comfort, often noting significant improvements in balance and relief from foot, knee, and back pain. Many appreciate the high quality of the footwear and its stylish designs, making walking more comfortable and enjoyable. The customer service and staff are frequently highlighted as outstanding, with employees being patient, professional, and quick to resolve issues. However, some customers also noted issues with sizing inconsistencies, order fulfillment problems like incorrect items or lost shipments, and product quality concerns such as flimsiness or lack of support. A few reviewers also mentioned difficulties with returns or a lack of effective resolution from customer service.

What people talk about most

Product

Users describe positive interactions with product, with many expressing strong satisfaction and love for the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the attentiveness and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I love my shoes, so comfortable, I feel more grounded, never worry about my balance anymore. Love wearing them to work, (Dr's office), walk a lot around office. My feet never hurt!! Wish I could buy o... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,080)

1,452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Edward, most helpful.


Edward, from customer service, was very prompt responding to my email queries about your promotion.
A very helpful employee as far as I was concerned.
We all need to employ more like him!

Sue K

May 15, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Sue,

Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that Edward was prompt, helpful, and able to assist you with your questions about our promotion.

We’ll be sure to share your compliments with him — recognition like this means a great deal to our team. Thank you again for your support and for taking the time to share your experience!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

These shoes literally transform your feet!

I love the style, outstanding design, and quality comfort you always get with Peak Footwear! However, the best features is the value for the price and the transformation to your feet!!!

April 28, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Sherii,

Thank you so much for your amazing feedback! We’re thrilled to hear that you love the style, design, and comfort of your Peak Footwear. It means a lot to us that you also see the value and feel such a positive transformation for your feet.

Your support and kind words truly inspire our team. Thank you for being part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I love my Peak Footwear

I love my Peak Footwear! I’ve received several compliments on them .

May 14, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Michelle,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Peak Footwear and that you’ve been receiving compliments on them.

We truly appreciate your support and hope you continue enjoying both the comfort and style!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Lost Delivery

I reached out via email to inform company I had not received my shoes yet I was notified they had been delivered. This was on a weekend. Helen promptly responded with additional info as to where they had been delivered which through no fault of your company was a house a couple blocks away. I went to that house and was told they had not been delivered there. I let her know this and asked which delivery company ya'll used. Before she could answer the man of the house a couple blocks away brought my shoes to me stating his mother had received the pjg but didn't let him know. I appreciated Helen's prompt response and effort to resolve this issue.

May 10, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Judy,

Thank you so much for sharing your experience! We’re sorry for the confusion with the delivery, but we’re very happy to hear everything was finally resolved. We truly appreciate your patience throughout the situation.

Helen will be especially grateful for your kind words. Providing prompt and helpful support is very important to us, and we’re glad she was able to assist you quickly while working toward a solution.

Thank you again for your support, and we hope you enjoy your shoes!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I am submitting my review for this…

I am submitting my review for this product once again. This time, I want to express my gratitude—yet again—to the customer service team for the assistance they provided. On this occasion, I received the shoes much faster, and I am delighted because I finally have the correct size. I highly recommend this type of footwear, especially to seniors, as it makes walking feel much more comfortable. Thank you, Nikko; thank you, everyone. Blessings 🙏

May 13, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Silvia,

Thank you so much for taking the time to update your review and share your experience with us again! We’re truly happy to hear that your shoes arrived much faster this time and that you finally received the correct size.

Your kind words about our customer service team, especially Nikko, mean a lot to us. We’re also grateful for your recommendation and love hearing that the shoes are helping make walking more comfortable, especially for seniors.

Thank you again for your support and blessings. We wish you many more comfortable steps ahead!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Beware of this China company

I ordered 2 pairs and both were broken just trying them on. I asked for a refund...then I was given the option to get 2 more pairs. It's been over a month and I'm still trying to resolve this. Although they advertise being in Delaware, they are not. My first package came with a return address in CA. The tracking was in another country. It's coming this time, very, very, very slowly. The company is a joke, they are in China and the shoes are junk. Beware and know what you're ordering. Customer service, wherever they are answer you reasonably quickly but never actually DO anything. I'm just trying to save someone from having my experience. If my review helps you make a better decision then my time has not been wasted.

May 14, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Kathy,

We’re very sorry to hear about your experience and understand your frustration. This is not the level of quality or service we aim to provide. We appreciate you taking the time to share these details, as customer feedback helps us improve both our products and support process.

We sincerely apologize for the delays and inconvenience surrounding your replacement order and refund request. Our team would still like the opportunity to make this right for you. Please reach out to us directly with your order details so we can review your case again and work toward a proper resolution.

Thank you again for your honest feedback.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I almost missed out on a BOGO sale…

May 13, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Merlene,

Thank you for sharing your experience! We’re so glad you didn’t miss out on the BOGO sale. We hope you’re enjoying your purchase, and we truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Helen

Helen was extremely nice and very helpful.

May 13, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Heather,

Thank you for your wonderful feedback! We’re so happy to hear that Helen was extremely nice and helpful. We’ll be sure to share your kind words with her — she’ll truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Their customer service is some of the…

Their customer service is some of the best. Delivery was fast. I will be ordering again.

May 1, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Judy,

Thank you so much for your kind feedback! We’re delighted to hear you had a great experience with our customer service and fast delivery. We truly appreciate your support and look forward to serving you again soon!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

This may sound crazy

This may sound crazy, but when I first purchased my first pair of barefoot shoes, they sat in their bag on my table. They looked so different. Fast forward to a couple months ago. I was taking a lengthy cruise overseas and needed to pack light. So out of the bag they came and into my suitcase! The ship I sailed was huge so definitely a lot of walking. My sneakers weren't cutting it and had become uncomfortable. My dress shoes were unbearable!
Here came my barefoot shoes! Wow! Were they ever so comfortable. My feet and legs stopped hurting. My back was not bothering me. I could walk pain-free! I wore them everyday and everywhere even to "formal" night. ( My first pair is white. I wore them with my cocktail dress. )I had so my compliments on my barefoot shoes. And even more fun, I met a lot of barefoot shoe fans everyday who also raved about how comfortable these for them. Several ladies told me they had them in multiple colors.
If you haven't tried them, please treat your feet ( back and legs too) to a new great experience.
The only thing I regret is not getting them out of their bag and on my feet sooner.

March 29, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Dicksy,

Thank you so much for sharing your experience! We absolutely loved reading your story. It’s amazing how something that felt so different at first became your go-to comfort shoe during such an important trip. We’re especially happy to hear your feet, legs, and back all felt better while wearing them.

We also love that you styled your white barefoot shoes with a cocktail dress for formal night — that sounds both elegant and comfortable! 😊

Thank you again for your thoughtful review and for encouraging others to give barefoot shoes a try. We’re thrilled you finally took them out of the bag and onto your feet!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Fast response and awesome help

Fast response and awesome help. Thank you for your time

May 12, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Vicki,

Thank you for your kind words! We’re glad we could help and provide a fast response. We truly appreciate your support.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Love them

Good deals quick delivery comfortable shoes

May 12, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Cynthia,

Thank you for your great feedback! We’re happy to hear you enjoyed the good deals, quick delivery, and comfortable shoes. We truly appreciate your support and hope you continue loving your footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Maddie

Maddie, the Peak representative, was very prompt in replying and was very courteous. The wrong boots were shipped and she had the order reviewed, snd the corrected order shipped within a few days. Great customer service.

May 11, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you for sharing your experience! We’re so glad Maddie was able to assist you promptly and courteously in resolving the issue with your order. Providing great customer service is very important to us, and we’re happy to hear the corrected order was shipped quickly.

We truly appreciate your patience and support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Quick response very helpful

Quick response very helpful

May 12, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you for your feedback! We’re glad to hear you received a quick response and found our support helpful. We truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The Customer Support Team member Rizza…

The Customer Support Team member Rizza was very prompt to get my response back so quickly. It was written in a very clear way as well.

May 11, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Vanna,

Thank you for your kind feedback! We’re so pleased to hear that Rizza responded promptly and communicated everything clearly. We’ll be sure to share your appreciation with her.

Thank you for choosing us!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Peak Footwear does care and listens to their customers!!

I just had a wonderful experience with Helen, one of Peak Footwears Customer Service representatives. Helen was AMAZING! She was helpful, listened to my concern AND suggestion and was very eager to pass my suggestion forward to management to perhaps make her company even better. Helen was polite, supportive and engaged with me. She thanked me for my thought(s), was warm and encouraging. Helen is an example of great customer service. She heard me!!! WOW!!! Helen is truly an asset to Peak Footwear. You go, Helen...

May 8, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Joellin,

Thank you so much for sharing your wonderful experience! We’re absolutely delighted to hear how helpful, supportive, and attentive Helen was throughout your interaction. Providing caring and engaged customer service is very important to us, and it’s fantastic to know Helen made such a positive impression. We’ll be sure to pass along your kind words and thoughtful feedback to both Helen and our management team.

Thank you again for your support — we truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Thank you

Thank you, Helen. You were so helpful and solved my problem!

May 10, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Elizabeth,

Thank you for your kind words! We’re so glad Helen was able to help and resolve your problem. We’ll be sure to share your appreciation with her — she’ll be delighted to hear it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I LOVE PEAK BAREFOOT SHOES!!!!

I love these shoes! I now have three pairs. From the moment I put the first and second pair on, my feet felt great and different. I don't feel the discomfort in my feet and I think I walk better. So glad I purchased them!

May 11, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Donna,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving your shoes and already have three pairs! It’s wonderful to know they’ve helped improve your comfort and walking experience.

We truly appreciate your support and are so glad you chose us!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Nikko

Nikko. Quick responsive in a few hours on a Sunday. Thank You Nikko

May 10, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Debra,

Thank you for your kind feedback! We're glad Nikko was able to respond quickly and assist you, even on a Sunday. We’ll be sure to pass along your appreciation.

Thank you for your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward got right back to me every time…

Edward got right back to me every time I wrote. he handled my problem. good guy
Carole

May 6, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Carole,

Thank you for your feedback! We're so glad Edward was responsive and able to handle your problem quickly. We'll be sure to share your kind words with him — he’ll really appreciate it!

Warm regards,
The Peak Footwear Team

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