Peak Footwear Reviews 

2,077
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional comfort, often noting significant improvements in balance and relief from foot, knee, and back pain. Many appreciate the high quality of the footwear and its stylish designs, making walking more comfortable and enjoyable. The customer service and staff are frequently highlighted as outstanding, with employees being patient, professional, and quick to resolve issues. However, some customers also noted issues with sizing inconsistencies, order fulfillment problems like incorrect items or lost shipments, and product quality concerns such as flimsiness or lack of support. A few reviewers also mentioned difficulties with returns or a lack of effective resolution from customer service.

What people talk about most

Product

Users describe positive interactions with product, with many expressing strong satisfaction and love for the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the attentiveness and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I love my shoes, so comfortable, I feel more grounded, never worry about my balance anymore. Love wearing them to work, (Dr's office), walk a lot around office. My feet never hurt!! Wish I could buy o... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,077)

1,446 reviews in the last 12 months

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Rated 1 out of 5 stars

The shoes were not what they were built…

The shoes were not what they were built up to be!!! They were very disappointing! They were very uncomfortable, they even had little holes in the bottoms of the shoes. They may be fine to wear in a city, on concrete, sidewalks, etc. But, definitely not to wear in grass, rock driveways, dirt, etc. We did not like these shoes at all! It was also very difficult communicating with customer service. It took over 7 emails for them to finally give a correct address to ship the shoes back! Then, it wasn't even where they came from or where the home office is, but China, and at our expense. We finally received our refund about a month after sending the shoes back.

May 7, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Debbie,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience with both the product and the return process did not meet your expectations. We understand how frustrating it must have been to feel disappointed with the comfort and performance of the shoes, as well as experience difficulties during communication and the return process.

We appreciate your honest feedback regarding product expectations, surface comfort, customer service communication, and the return experience, as insights like yours help us identify areas where we need to improve. While we’re glad the refund was ultimately completed, we understand that the overall experience left you dissatisfied, and for that we sincerely apologize.

Thank you again for sharing your experience and helping us continue to improve.

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

My experience returning product

My experience trying to return my product was not easy, you do have to pay for return shipping, once you show proof tracking other information thanks to Edward’s I’m getting my refund thank you!

June 17, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Teresa,

Thank you for taking the time to share your experience with us. We understand that the return process can sometimes feel challenging, and we appreciate your patience throughout the process. We’re glad to hear that Edward was able to assist you, guide you through the required steps, and help ensure your refund was processed successfully. We’ll be sure to share your kind words with Edward.

Thank you again for your feedback and support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward was quick to reply and take care…

Edward was quick to reply and take care of the issue! Great customer service.

June 17, 2026
Unprompted review
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Reply from Peak Footwear

Hi Jean,

Thank you for your kind feedback! We’re so glad to hear that Edward was able to respond quickly and take care of your issue. Providing great customer service is always our priority, and we’ll be sure to share your appreciation with Edward.

Thank you for your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I had to return boots that didn't work…

I had to return boots that didn't work for my feet, and after posting and sending the tracking info I waited to hear that they had them. Once I realised that the package had been in Customs for two weeks, I emailed support and heard back from EDWARD regarding how long items might remain in Customs. I was not overly concerned that they might be there for a time, but after confirming what I had returned, EDWARD reached out to his higher-ups and asked that my refund be expedited. I received the refund that same day.

June 15, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Chelle,

Thank you so much for sharing your experience with us. We truly appreciate your patience throughout the return process, and we’re glad Edward was able to step in, provide clarity regarding the customs delay, and help expedite your refund. Delivering responsive and supportive customer service is something we take great pride in, and we’ll be sure to share your kind words with Edward.

Thank you again for your trust and support — we sincerely appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Perfect Fit & Lasting Comfort

My husband is very hard to fit but Peaks fit perfectly and are comfortable all day long for him.
We both love our Peak Lorax Pros!

June 16, 2026
Unprompted review
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Reply from Peak Footwear

Hi Jenni,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your husband was able to find the perfect fit and enjoy all-day comfort — especially knowing how challenging that can sometimes be. It’s even more exciting to know that you both are loving your Peak Lorax Pros!

We truly appreciate your support and are so happy to have you both as part of the Peak Footwear family. Enjoy every comfortable step together!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

They are too expensive

They are too expensive. I have three that I bought 3 years ago. They've taken this type of shoe... gave themselves a name and now are ripping people off, I have 3... paid less than 20 dollars each, and while they are great shoes I refuse to be taken advantage off.

June 16, 2026
Unprompted review
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Reply from Peak Footwear

Hi Eileen,

Thank you for taking the time to share your honest feedback. We truly appreciate your past support and are glad to hear that you’ve had a positive experience with the quality and comfort of the shoes over the years.

We understand your concerns regarding pricing, and we recognize how important value is to our customers. Pricing can change over time due to a variety of factors, and feedback like yours is valuable as we continue working to balance quality, innovation, and affordability.

We appreciate you sharing your perspective and thank you again for your support.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I made a request about shoe if it came…

I made a request about shoe if it came in a particular color and peak footwear came back right away with a solution to my request

June 15, 2026
Unprompted review
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Reply from Peak Footwear

Hi Carmen,

Thank you for your wonderful feedback! We’re so glad to hear that our team was able to respond quickly and help find a solution for your request. Providing prompt and helpful service is something we truly value, and we’re happy we could assist you.

Thank you for your support and for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Nikko took care of the problem that I…

Nikko took care of the problem that I created quickly & very efficiently! I very much appreciate!

June 15, 2026
Unprompted review
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Reply from Peak Footwear

Hi Carol,

Thank you for your kind feedback! We’re so glad to hear that Nikko was able to assist you quickly and efficiently. Providing helpful and reliable support is always our goal, and we’ll be sure to share your appreciation with Nikko. Thank you for your support — we truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Rizza was an amazing customer service…

Rizza was an amazing customer service rep who really cared about my issue and did what needed to be done to help me out. I was impressed with her and with this company

June 14, 2026
Unprompted review
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Reply from Peak Footwear

Hi Mary,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Rizza provided such amazing support and showed genuine care in helping resolve your issue. Delivering excellent customer service is very important to us, and we’re so glad she made such a positive impression. We’ll be sure to share your kind words with Rizza. Thank you for your trust and support — we truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

Light and airy

The order process was easy, it just took a long time to get my order. The shoes are great so far but I would likely not wear them out somewhere. I’m used to shoes with orthotic support that are quite stable. This feels much more like house shoes or slippers. I can’t imagine wearing them outside for a walk and stepping on rocks.

June 14, 2026
Unprompted review
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Reply from Peak Footwear

Hi Pamela,

Thank you for taking the time to share your honest feedback. We’re glad to hear that the ordering process was easy and that you’re enjoying the comfort of the shoes so far.

We also appreciate you sharing your thoughts regarding delivery time and your experience with the level of support and feel compared to the orthotic footwear you’re accustomed to. Feedback like yours is incredibly valuable as it helps us better understand how different customers experience our products and where we can continue improving.

Thank you again for giving our shoes a try and for sharing your experience with us!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Love them except on my gravel driveway! Sharp rocks hurt!

Love them except on my gravel driveway!

June 14, 2026
Unprompted review
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Reply from Peak Footwear

Hi Sandi,

Thank you for your feedback! We’re so happy to hear that you’re loving your shoes! We appreciate you sharing your experience, and while gravel driveways may be a bit of a challenge, we’re glad they’re bringing you comfort everywhere else. Thank you for your support and enjoy every step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Great customer service.

I didn't properly enter my address when submitting my order. Edward was very thorough in ensuring my order would arrive to the correct address.

June 14, 2026
Unprompted review
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Reply from Peak Footwear

Hi Crystal,

Thank you for your kind feedback! We’re so glad Edward was able to assist you and take the extra care needed to ensure your order was sent to the correct address. Providing thorough and reliable support is very important to us, and we’ll be sure to share your appreciation with Edward. Thank you for your support!

Warm regards,
The Peak Footwear Team

Rated 2 out of 5 stars

Don’t buy

The winter boot is quite comfortable and warm but their summer barefoot shoe is pretty worthless. The sole is so thin that if you step on a small rock, it really hurts!!! I can’t imagine stepping on glass or something else. Not great for uneven surfaces. I had to wait an extremely long time for delivery. Over 2 months. The sizes are not the same. I ordered 3 summer shoes at the same time, requested the same size on all and all 3 were different sizes. Waist of money.

June 13, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Elaine,

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that parts of your experience did not meet your expectations. We understand how frustrating it can be to experience sizing inconsistencies, extended delivery times, and receive products that did not perform as you had hoped.

We appreciate your honest comments regarding both the winter boots and summer shoes, as feedback like yours helps us better understand where improvements are needed. We also understand your concerns regarding the fit differences between the pairs you ordered, and we recognize how disappointing that can be.

Please know that we value your feedback and will share your concerns with the appropriate teams as we continue working to improve both our products and overall customer experience. Thank you again for bringing this to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I love them

I love them. My favorite shoes by far

June 12, 2026
Unprompted review
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Reply from Peak Footwear

Hi Paul,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and that they’ve become your favorite by far. Your support means a lot to us, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I love these shoes

I love these shoes. I live in them. They are so comfortable. Ordering is easy and fast

June 11, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Marla,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and find them so comfortable that you practically live in them. It’s also great to know that your ordering experience was easy and fast. We truly appreciate your support and hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

Comfortable almost like walking barefooted

I hot my Prak shoes after a nurse mentioned that she and another nurse in my doctor's office wear them. I had seen ads but a little leary. I ordered as soon as I got home. I love them! I do mot feel confined and I do feel very balanced as if walking barefooted. I walk in cement in grass and I drive in them. My one complaint is walking on my wood floors. They grip too hard. They also grip on scatter rugs too hard. So i am forever needed tounwrinkle my scatter rugs(only in bathrm and in front of kitchen sink). I have trouble bending at knees so I need a long shoe-horn to put on - unlike Sketchers that slip on easily. The easy tighten toggle on shoe strings makes it easy to close up shoe.

June 11, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Linda,

Thank you so much for sharing your detailed experience with us! We’re thrilled to hear that a trusted recommendation gave you the confidence to try our shoes and that you’re now loving the comfort, balance, and barefoot-like feel they provide. It’s wonderful to know they’ve been working well for so many of your daily activities.

We also truly appreciate you taking the time to share your honest feedback regarding grip on indoor surfaces and ease of putting them on. Customer insights like yours are incredibly valuable as we continue improving our products and overall experience. Thank you again for your support, and we’re so glad you decided to give us a try!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The shoes fit my feet like a glove

The quality of the shoes is great.

June 9, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you for your feedback! We're delighted to hear that you're pleased with the quality of your shoes. We truly appreciate your support and hope you continue to enjoy them for a long time to come!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I absolutely LOVE these shoes

I absolutely LOVE these shoes. I have been wearing them since they were delivered. I have had chronic back and neck pain for years due to a few rear end accidents. NO PAIN AT ALL!!!! I wear them at work, concrete floors, standing all day, these are fantastic!!! I totally recommend these shoes to anyone with issues. Dont understand the logic but I understand pain free days ❤️

June 10, 2026
Unprompted review
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Reply from Peak Footwear

Hi Annmarie,

Thank you so much for sharing your amazing experience! ❤️ We're thrilled to hear how much you love your shoes and that they've become your go-to footwear since they arrived. Knowing that you're able to spend long days on concrete floors more comfortably is wonderful to hear. Your kind recommendation means a lot to us, and we're grateful that you've taken the time to share your feedback.

Thank you for your support, and we hope you continue to enjoy many comfortable and happy days ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I had some questions about which shoe…

I had some questions about which shoe would work best for water/beach and hiking and Helen emailed me back with a great recommendation. Thanks Helen!!

June 9, 2026
Unprompted review
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Reply from Peak Footwear

Hi Brian,

Thank you for your wonderful feedback! We're delighted to hear that Helen was able to answer your questions and provide a great recommendation for your water, beach, and hiking adventures. We'll be sure to share your kind words with her.

Thank you for choosing Peak Footwear, and we hope you enjoy your new shoes on all your adventures!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

My friend loves his shoes

My friend loves his shoes. It's like nothing he's ever wore. His girlfriend wants a pair. This company won't break the bank and shoes are made very well,if you haven't tried them your missing out Get them before your size is gone.

May 21, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Shirley,

Thank you so much for your fantastic feedback! We're thrilled to hear that your friend loves his shoes and that they've provided a comfort experience unlike anything he's worn before. It's great to know his girlfriend is interested in a pair as well! We truly appreciate your kind words about the quality and value of our footwear.

Thank you for recommending us, and we hope you and your friends continue to enjoy every comfortable step!

Warm regards,
The Peak Footwear Team

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