Peaked Apparel Reviews 

198
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of products, noting their durability, softness, and how well prints are maintained. Many appreciate the unique and amazing designs, alongside the fast delivery service ensuring quick, issue-free arrivals. However, some customers noted issues with product quality, including cracked prints, loose stitching, or receiving incorrect items. A few people also reported being ignored by customer service when attempting to resolve problems with defective products or order discrepancies.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the great quality,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the great quality of products like... See more

Order

Customers had positive experiences with order, with many expressing excitement for their purchases and a... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My boyfriend originally found these guys a few years ago and had a jumper at download festival. Since then I've ordered him a hoodie and tshirts for Xmas or birthdays every year. The quality is real... See more

Rated 5 out of 5 stars

I've never had a problem with this brand. I've met them a couple of times at download festival, I've messaged them through Instagram and every time they've always been polite and really kind.... See more

Rated 5 out of 5 stars

Super good quality hoodie. Unique designs ans fast delivery. I can see me getting many more

Rated 5 out of 5 stars

Ordered from this company twice both times got my items quickly and the quality is amazing! I will definitely be ordering more! Love all the cool designs!


Company details

  1. Clothing Store
  2. T-Shirt Company

Written by the company

Peaked Apparel is an eclectic alternative clothing brand based in the vibrant city of Leicester, UK. Starting small and working from his bedroom, Founder Conor slowly gained recognition amongst alternative fashion enthusiasts with his unique take on celebrating pop culture, movies and gaming and presenting them in an exciting and unconventional way. With the addition of his business partner later down the line, Conor & Jets grew the brand into the company it is today, shipping parcels worldwide to a diverse community of Peaked fans who love to stand out against the crowd. At Peaked Apparel, we believe that what you choose to wear each day is a powerful tool for self-expression and individuality and we strive to create more options so you can continue to bring the good vibes into your day.


Contact info

4.0

Great

TrustScore 4 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(198)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order

I have been waiting for my order for 2 months now. After writing several emails, no response. Opened a case with PayPal, no response. Very poor customer service. Was definitely satisfied once. But now no longer recommended...

October 8, 2024
Unprompted review
Rated 2 out of 5 stars

Bad customer service

Ordered 2 items that didn’t fit and had to put in a return request. It took a week and two emails to get the return address and I had asked other questions in my email that were completely ignored. I re-ordered the items and I was then sent a hoodie when I ordered a T-shirt. I emailed about this it has since been a week and I’ve had no response. Responses from customer service are appalling. Given it’s a small business I understand why wait times will be longer, but a week to receive a return address is just ridiculous and you have no access to the return address until you receive an email back. I really think this is a business that creates cool and interesting products that I would otherwise love but I don’t feel I would purchase again as I’m still waiting for a refund that I’m not even convinced I’m gonna get at this point given the poor customer service.

November 5, 2024
Unprompted review
Peaked Apparel logo

Reply from Peaked Apparel

Hi there, Apologies on the delay in getting back to you. You're correct we are a small business and There is only 1 person (me) doing all of the admin and creating the products. I unfortunately had my laptop completely die on me so apologies for the backlog of replies this created.
We have had an issue where people emailing directly and not using the contact page have been filtered into our spam so it may be a case of it not being seen by myself but ill be happy to get this sorted for you. Please drop a message to either our Facebook or Instagram so i can guarantee i see it! Thank you :)

Rated 5 out of 5 stars

One of the best

The quality of clothing is fantastic however what is even better is the customer service.

October 29, 2024
Rated 4 out of 5 stars

Great designs and pricing

Great designs and pricing, quick delivery. However, slow to reply to emails and customer service needs a bit of a quicker response. Only reason I couldn't give 5 stars. Room to improve but still more impressive than well established clothing brands

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

AWFUL COMPANY! AVOID!

Absolutely SHOCKING company! My girlfriend purchased a tshirt for me, and unfortunately it was too small. She put in for a refund and sent it back. She purchased 2 other tshirts on the same day (16/07) as sending the other one back. She paid £6 for next day delivery! Nothing has arrived a week and a half later! They do not respond to emails or messages! She sent a message on instagram, it was read and ignored. AWFUL COMPANY! AVOID THESE LIKE THE PLAGUE

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

I'm a long time customer and I received…

I'm a long time customer and I received an unusual t-shirt where two designs are on one t-shirt so it's faulty. I ordered a Nurse Joy t-shirt and that design was on the back and an Ariel design from a different t-shirt was on the front. I don't know how that could possibly happen.

July 24, 2024
Unprompted review
Rated 3 out of 5 stars

Customer service shockingly bad

Shopped here quite few times about 10 times overall and the quality of product is really good and never really had any issues .but this time I had Issues I ordered two T-shirts and only received one I’ve messaged the company multiple times and on different platforms and I got some response saying they would send out new Tshirt with a tshirt confirmation when it had been dispatched ……. but still haven’t received any think and I spoke to them on the 25/6/24 and still nothing from them since!!!!!! luckily I ordered through using third party app to pay and have paused the other payment on there and reorder a tshirt separately

June 25, 2024
Unprompted review

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