I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... See more
Company replied
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I ordered antimalaria tablets. I completed the easy to use but thorough medical questionnaire. The website recommended a generic drug but gave me alternatives. It also calculated the required number o... See more
Company replied
I attend the peak pharmacy in stonebroom, all the staff are very helpful but the main pharmacy lady is extremely helpful and will listen and offer advice where needed. I have been to other pharmacy’s... See more
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Thank you to Peak Pharmacy, a straight forward order ,all done very swiftly, without all the fuss. order arrived quickly. I had ordered this simple tube of mouth gel from another Pharmacy to be told... See more
Company details
About Peak Pharmacy
Written by the company
Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!
FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35
Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.
Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:
- Flu Vaccinations
- Blood Pressure Checks
- Emergency Contraception
- Weight Loss Clinics
- Travel Vaccinations
- Ear Wax Removal
...and so much more!
Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy
While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:
- Malaria Prevention
- Erectile Dysfunction
- Period Delay
- Hayfever and Allergy
- Altitude Sickness Prevention
...and so much more!
We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!
Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first
Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.
VISIT OUR WEBSITE vacancies CONTACT US
Contact info
Horizon, Buttermilk Lane, S44 6AD, Bolsover, United Kingdom
- 01246 450425 (Option 1)
- pharmacy.online@peakpharmacy.co.uk
- peakpharmacy.co.uk
4.6
Excellent
2K reviews
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Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
Thanks for the kind words, and we are delighted to hear you are pleased with the level of service and speed of delivery. Thank you.
Kind Regards
Peak Pharmacy
Happy with Peak Pharmacy
My first time shopping from Peak Pharmacy. The order was correct and delivered in a timely fashion. I'll be happy to use them again.
March 13, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are delighted to hear you are happy with your first order with us. What pleases us even more is that you'll be using us again, should the need arise. We truly appriciate your kind words and custom. Thank you.
Kind Regards
Peak Pharmacy
Ordered and delivery took over 10 days
March 2, 2026
Reply from Peak Pharmacy
Hello,
Thank you for taking the time to leave us a review.
We are very sorry to hear that your delivery took longer than expected, and we completely understand how frustrating this must have been.
Having looked into your order, we can see that it was placed on Sunday and dispatched on Monday, the next working day we were open. Based on the delivery option selected, it would normally be expected to arrive on the Wednesday, at the earliest
However, we can see from the tracking that although Royal Mail had your parcel, delivery was not attempted until Saturday. This is not the standard of service we would expect, and we are truly sorry that this delay impacted your experience.
Please be assured that your order left our dispensary within 24 hours, and we did everything we could on our side to ensure it reached you promptly. Unfortunately, once parcels are handed over, we are reliant on Royal Mail for the final delivery, but we absolutely appreciate that this does not make the situation any less disappointing for you.
We will be following this up with Royal Mail to understand what caused the delay, as this is not something we commonly encounter. We are very sorry that you were affected on this occasion.
As a gesture of goodwill, we have emailed you a discount code for use on a future order. We truly hope you will give us another opportunity to provide you with the level of service we aim for and that our other positive reviews reflect.
Thank you again for bringing this to our attention, and please accept our sincere apologies.
Kind Regards
Peak Pharmacy
I haven’t received my package and am…
I haven’t received my package and am getting no help in receiving it
March 11, 2026
Reply from Peak Pharmacy
Hello,
Thank you for your review.
We have checked the status of your parcel, and Royal Mail has attempted delivery on two separate occasions, but unfortunately, there was no answer. As you selected the Special Delivery option, the parcel cannot be left in a safe place or on the doorstep.
Your parcel is currently awaiting redelivery at the local sorting office. A calling card should have been left with instructions on how to rearrange delivery or collect the item from the depot.
We have resent your tracking information via email; this was also included in your original dispatch confirmation.
As we have not yet received any contact from you regarding this matter, please get in touch with our customer service team or reply to our email if you are still experiencing any difficulties.
https://www.peakpharmacy.co.uk/contact
Kind Regards
Peak Pharmacy
Quick and reliable service
Quick and reliable service, will definitely use them in the future.
March 11, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
That is wonderful to hear. We look forward to seeing you back with us in the future!
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are pleased to hear our customer support team were able to assist you in such a helpful manner.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are delighted to hear you are satisfied with our service.
Kind Regards
Peak Pharmacy
very good diaganose perfect treatment…
very good diaganose perfect treatment highly recomend
March 4, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
Our team offer first-class clinical healthcare, and we are happy to hear about your positive experience with Peak Pharmacy.
Kind Regards
Peak Pharmacy
Great service
February 24, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appriciate your kind words and look forward to seeing you return to us in the future.
Kind Regards
Peak Pharmacy
Excellent service
Excellent service, good communication, prompt delivery reasonable price.
February 23, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
Excellent service is what we aim for! So we are very pleased to hear that, thank you.
Kind Regards
Peak Pharmacy
Easy to order and good delivery.
March 6, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appreciate your kind words and are pleased to hear your shopping experience with us was a positive one!
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are delighted to hear you are happy with how easy it was to place your order, and with the speed of the delivery and the communication throughout the process. This makes us very happy indeed!
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are happy to hear that you are satisfied with the range on offer and the prices.
Kind Regards
Peak Pharmacy
Excellent quick service
March 5, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are delighted to hear you are happy with our excellent and quick service! We hope to have you back with us in the future.
Kind Regards
Peak Pharmacy
I am still waiting for a reply to my…
I am still waiting for a reply to my email dated 24/02/2026.
February 24, 2026
Unprompted review
Reply from Peak Pharmacy
Hello,
Thank you for your review, and we're sorry to hear that you're still waiting for a response.
As Trustpilot only shows us your username, we’re unable to locate your enquiry from the information available. Please reply to our information request email with a few more details so we can identify your message and assist you as quickly as possible.
If you can include a contact number, our customer support team will be happy to call you today to discuss your query and help resolve the issue.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are pleased to hear you will consider using us again in the future! Thank you for your custom.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We appreciate your kind words and that you would recommend our service to others. That means a great deal to us.
We look forward to serving you again in the future.
Kind Regards
Peak Pharmacy
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are happy to hear that you were delighted with our great service and delivery time. We look forward to having you back with us in the future and allowing us the opportunity to turn this 4-star review into five!
Kind Regards
Peak Pharmacy
The medicine arrived in time
The medicine arrived in time. The product seemed right at the time.
February 26, 2026
Reply from Peak Pharmacy
Hello,
Thank you for leaving us a review.
We are pleased to hear that you are satisfied with the speed of the delivery of your medicine. Thank you for shopping with us, and we are always here if you need us again in the future.
Kind Regards
Peak Pharmacy
Efficient service and good pricing.
February 24, 2026
Reply from Peak Pharmacy
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our service efficient and that you were happy with our pricing. We always aim to provide high-quality, regulated medicines at competitive prices, while ensuring a smooth and reliable service for our patients.
Your feedback is greatly appreciated, and we look forward to supporting you again in the future.
Kind Regards
Peak Pharmacy
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