Pearlescence Reviews 74

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recently I purchased two pair of beautiful earrings from Wendy. One pair is lustrous and large Tahitian studs, which have quickly become favorites! The other pair is the amazing Kintsugi studs, so... See more

Company replied

Rated 5 out of 5 stars

Very accurate, honest and detailed descriptions. All pearls are individually photographed. Shipment was very fast. Wide array of choices - can suit all tastes and budgets. I had never bought pearls be... See more

Company replied

Rated 5 out of 5 stars

I purchased two un-drilled coin pearls to make some very fancy Splendor Duel game tokens! They were dispatched quickly, were well packaged, and very beautiful: just like the image on the website. The... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Pearlescence is one of the biggest pearl suppliers in Europe. We make all our own ready-made and commission jewellery and also supply loose pearls and findings to the world. We've been around for 20 years now. Pearlescence was founded and is still owned by Wendy Graham who personally selects every single pearl. Nothing is drop-shipped, bought in or supplied ready-made. We'd be delighted to help you with any and every pearl related request.If you need a specific pearl for project we are delighted to talk with you about it so you get exactly the right pearls. Wendy Graham also wrote what is fast becoming the go-to text on anything to do with pearls 'Pearls a Practical Guide'. Published by Crowood and available at bookshops and book websites as well as our own website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don'T know

Have not receive item as yet so I can not comment
Although have always been happy in the past.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The most stunning set of earrings I have ever purchased!

October 2, 2019
Unprompted review
Pearlescence logo

Reply from Pearlescence

Thank you. My goodness. What a lovely feedback. We're all blushing here.

Rated 5 out of 5 stars

Wonderful pearls

Wonderful pearls at a very good price, nice packaging and good shipping. Recommended!

September 19, 2019
Unprompted review
Pearlescence logo

Reply from Pearlescence

Thank you

Rated 5 out of 5 stars

Nice earrings

Merchandise was as promised, boxed nicely, and on time. Thank you Linda

September 17, 2019
Unprompted review
Pearlescence logo

Reply from Pearlescence

Thanks

Rated 5 out of 5 stars

exceptional every time

Incredible product, cannot believe I got such high quality freshwater pearl earrings for a modest price, true AAA quality. The luster and orient are amazing, comparable to Akoya pearls.
Delivery was speedy, I placed the order and the next day it was delivered. Bought several items over the years and they were always top quality and communication was always excellent.
Thank you!

August 12, 2019
Unprompted review
Pearlescence logo

Reply from Pearlescence

Thank you. Delivering beautiful pearls to our clients is what we try to do every day

Rated 5 out of 5 stars

Lovely Pearls

Lovely quality pearls and very helpful vendor - received in ultra quick time. Will buy again!

June 30, 2019
Unprompted review
Rated 5 out of 5 stars

I can trust Pearlescence to supply top…

I can trust Pearlescence to supply top quality pearls. It is easy to select my order through the website, and I really appreciate the special courier arrangements that make sure my order reaches me safely and on time. I would definitely recommend Pearlescence, and will continue to place orders with them.

April 4, 2019
Unprompted review
Pearlescence logo

Reply from Pearlescence

Thank you Janine

Rated 5 out of 5 stars

Fabulous! Just stunning beautiful pearls.

Fabulous! Wendy was a wonderful find. I now have the most beautiful set of gold freshwater pearls for my daughter’s upcoming wedding.

Wendy made the experience of choosing the pearls delightful. After extensive discussions by email she hand picked the perfect pearls whilst in Hong Kong for one of the most important days in my life.

I have absolutely no reservations in recommending Wendy to you, without a doubt I believe this is the best way to go about finding just the right pearls for your own very individual needs.

March 14, 2019
Unprompted review
Pearlescence logo

Reply from Pearlescence

It was a delight to find the perfect pearls for you. Thank you for your kind words

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look