Pearls & Pomegranates Reviews 26

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A super easy way to support local artists. The Founder, Natalia was friendly and responsive about my order. She went above and beyond to kindly get it to me even when I created complications. Have r... See more

Rated 5 out of 5 stars

I purchased some stunning silver studs for my Auntie’s birthday - when they arrived they were wrapped beautifully with a personal message - a lovely touch! My Auntie often has issues with poor quality... See more

Rated 5 out of 5 stars

Pearls & Pomegranates truly stand by their sustainability ethos and value each and every customer. I recently purchased a Pearl pendent by Lunar James and was over the moon with the quality and design... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the PEARL & RAPHAEL huggie hoop earrings from Pearls & Pomegranates and was absolutely delighted with them. The earrings themselves are excellent quality and I get so many complemen... See more

Company details

  1. Jewelry Store

Written by the company

Shop sustainable handmade jewellery from independent jewellery designers and makers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Great experience

I found the customer care to be exceptionally responsive. I needed help with getting the right size for a ring and Natalia sent me a sizing guide and also liaised with the maker for me. All very efficient. I would recommend Pearls and Pomegranates without hesitation.

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

My order was suppose to be a gift for…

My order was suppose to be a gift for my best friend who defended her PhD thesis on 30.5.2023. I am very disapointed that your order has not arrived to Ljubljana, Slovenia in 17 days! already, which is really too long.

May 21, 2023
Pearls & Pomegranates logo

Reply from Pearls & Pomegranates

Hi Katja,

Once again I am very sorry for the issues you have experienced with shipping. Unfortunately, we have no control over shipping once we have dispatched an order and are reliant on Royal Mail, the UK postal service, to deliver orders. Although your order was dispatched within the timeframe stipulated on the product listing, and you did receive an email notification of dispatch, it did not arrive in time because of matters outside of our control.

Per my email we are happy to either refund your order in full or send you another necklace. I await your response and look forward to resolving this issue as soon as possible.

Kind regards,

Natalia

Rated 5 out of 5 stars

Incredible

Incredible, simply perfection.

Jewelry that is eternally tasteful yet so soft and elegant that my girlfriend can wear it every day with anything she own.

April 4, 2023
Rated 5 out of 5 stars

The service online was very prompt and…

The service online was very prompt and efficient. I had to delay delivery of the jewellery because I was going to be away for a few days. That was no problem for the company. The item when it arrived was well wrapped and protected. All in all excellent service from a very friendly company.

March 30, 2023
Rated 5 out of 5 stars

Great company - highly recommended

Really helpful and quick to respond to queries. Lovely jewellery. Highly recommended.

April 15, 2023
Unprompted review
Pearls & Pomegranates logo

Reply from Pearls & Pomegranates

Hi Moussa and Kat,

Thank you for taking the time to leave a review - it's greatly appreciated. I hope you love your new earrings.

With warm wishes,

Natalia, founder

Rated 5 out of 5 stars

Communication and range of independent

Communication and range of independent, ethical jewellery was fantastic. Would highly recommend :)

April 14, 2023
Unprompted review
Pearls & Pomegranates logo

Reply from Pearls & Pomegranates

Hi Louisa,

Thank you very much for your kind words. I hope your mum loved her new ring!

With warm wishes,

Natalia, founder

Rated 5 out of 5 stars

Wonderful selection of independents

Wonderful selection of independent jewellery makers. I was totally delighted with the earrings I selected made by Tokë and I can't wait for my next purchase via the site. Brilliant designs and it always good to know you're supporting an individual's creative business.

April 2, 2023
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Reply from Pearls & Pomegranates

Hello - thank you so much for taking the time to leave a review. I'm so pleased to hear you love your new earrings!

With warm wishes,

Natalia, founder

Rated 5 out of 5 stars

Responsive, thoughtful and seamless experience

A super easy way to support local artists. The Founder, Natalia was friendly and responsive about my order. She went above and beyond to kindly get it to me even when I created complications. Have recommended to others and have already purchased from here again since!

The jeweler bios give a sense of connection to each piece/collection. Plus, the wide range of prices and styles make it ideal for treating yourself or a loved one. Many pieces are made after you order, so they're truly one of a kind.

January 28, 2023
Rated 5 out of 5 stars

Gorgeous necklace !!

My new necklace is stunning! For a handmade item it arrived quite quickly, it was beautifully packaged, and the customer service was fab! Thank you so much :)

January 27, 2023
Rated 5 out of 5 stars

Beautiful earrings!

Easy to order on P&P website and delivery was quick. Beautiful earrings from April March! Loved the packaging and little notes from the jeweller too.

September 21, 2022

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