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Rated 1 out of 5 stars

If I could give it a negative star I would. I place my order 3 months ago and they gave me a false tracking number after I claimed fraud with my bank. I was denied my refund and still I never received... See more

Rated 1 out of 5 stars

Posting this review on behalf of my mother who was caught up by this blatant scam. Hoping to prevent others from getting caught up. Charge a £70 subscription fee which is only mentioned in... See more

Rated 2 out of 5 stars

As you can see from their websites they only have 5 stars review, so you can notice that is really unlikely to not even have a 4 or 3 stars review let alone a 2 stars one! I've spent 15,00 bucks for... See more

Rated 1 out of 5 stars

This company changes its name to pearl waxx and other similiar and they take multiple amounts from you, no customer service (cos its a scam) and their ads and facebook account disappear within a f... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Cosmetics Store

Information provided by various external sources

Wax Pearl


Contact info

1.4

Bad

TrustScore 1.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

SCAMMERS

If I could give it a negative star I would. I place my order 3 months ago and they gave me a false tracking number after I claimed fraud with my bank. I was denied my refund and still I never received my order. DO NOT PURCHASE FROM THESE SCAMMERS!

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE!!

BEWARE!!! SCAMMERS DO NOT BUY!!!! placed an order for some wax for $16.99 on 3/13/22. Still haven’t received my order and they don’t reply to emails or Instagram messages. Thankfully I paid via PayPal and was able to get my money back. SCAMMERS!!!

April 17, 2022
Unprompted review
Rated 1 out of 5 stars

SCam

Do not buy from this company. They take your money, then the dodgy delivery company say they have delivered when they haven’t. If you’ve bought from them, contact financial ombudsman- I have.

January 28, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM! DO NOT BUY!!!!

This company is an absolute scam! I placed and order and paid 3 months ago and have still had no delivery. I have contacted them several times and have only had 2 replies saying they have resent my order - this was over a month ago! I have emailed them twice since and have had no reply. I wish I read the reveries before ordering! Absolutely disgusting! STAY AWAY!!!!!!

July 27, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUYYYYY!!!

DO NOT BUYYYYY!!!
they just resell the wax from aliexpress, I paid. 16.99 plus tax and on aliexpress its about $3. they literally left the aliexpress label on the package and thats how I figured it out. it took over a month for the package to arrive once it did but I wasn't going to wait around so I disputed the charge with my bank before they even gave me a tracking number and im so happy I did

July 27, 2021
Unprompted review
Rated 1 out of 5 stars

bad customer service.

I ordered a kit several months ago in 2020. I had seen them on tik tok because they had blew up. I ordered. there was an attempted delivery. i emailed because they have no number (not good). they have an auto reply email and rarely ever get back to you after a person respond. I have been asking for a refund for months. This is horrible. DO NOT BUY FROM THIS SITE.

May 28, 2021
Unprompted review
Rated 1 out of 5 stars

Scammer website. Buy off Amazon.

I ordered the pink pearl wax because it was on sale. I received my order a month after ordering and I used Shop to track the order like it prompted and I received a package sometime in a Amazon prime bag, but in the past month never ordered from there. Opened it and saw some wax beads, but in Shop it still said not delivered, not even shipped. A couple days ago I get a notification from Shop saying it was delivered, go into the app, “delivered 15days ago”. The wax is good on coarse hair so far but on the legs as they have advertised it? Barely grabs a hair and I’m very disappointed. If you’re going to listen to a review listen to this one, okay quality but you’re most likely getting scammed from someone reselling the beads two times more expensive than it is on Amazon.

May 8, 2021
Unprompted review
Rated 1 out of 5 stars

They deserve NO stars

They deserve NO stars, I ordered $26 dollars worth of items & still haven’t received my stuff, the owner is a scam artist and should be arrested.

April 12, 2021
Unprompted review
Rated 1 out of 5 stars

DON’T BUY FROM THEM

I wished I’d done research and seen the reviews beforehand- I placed an order in October and still haven’t received it. Please don’t buy from them, you won’t get your money back, nor will you receive whatever you’ve ordered.

April 6, 2021
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam.
I am quite confused. First oddity is that my order came to me in an Amazon box. Hmmm...?? Yes, I have heard of drop shipping and whatnot but this was BLATANTLY falsely advertised as being their own brand, pearlwax. Not what I received! Mine says “life stance” on it. When I looked up this “life stance” brand on Amazon it comes right up. I see it costs $36 with FREE prime shipping AND comes with FAR MORE stuff than this did. Sooooo I waited almost a month for this thing to get here, paid a ton more than I should have and could have bought it on Amazon and received it a long time ago What am I missing here? I thought Pearl Wax was its own brand!!! Apparently I was mislead, as it appears most others were as well. I certainly would have just gotten it on Amazon for a THIRD THE COST!

February 25, 2021
Unprompted review
Rated 1 out of 5 stars

We had a similar experience to others…

We had a similar experience to others described here. Ordered the product and paid and lot. It never came. My only regret is that we didn't read reviews BEFORE we gave our money to these thieves. Why are they still allowed to offer this online? Where is the internet police to disallow them from stealing from people?

November 5, 2020
Unprompted review
Rated 1 out of 5 stars

If i could I’d give them 0 stars

If i could I’d give them 0 stars. Terrible customer service. I ordered from them back in June. Was patient due to COVID, but after a month with no updates I emailed them. They said they’d “express ship it to me”. Never got an email saying it shipped, never got a tracking number. Now they claim I have it and won’t answer my emails.

October 14, 2020
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with your…

I am very disappointed with your company. I placed my order on July 28th and here we are October 7th and have not received my order. You say to email (which I have sent you emails) you for what I do not get a response , there’s no customer service dept. to contact. this is not the way to run a company. How would you like it if the vendor you purchase merchandise from never delivers the product after receiving payment. I would think you would be highly upset. Therefore, I have reason to be very upset. At this time I want a refund immediately . I will also be putting in a complaint to the Better Business Bureau of how you are scamming people. I WANT A REFUND IMMEDIATELY!!

October 7, 2020
Unprompted review
Rated 1 out of 5 stars

Did a great job of ripping off my skin…

Did a great job of ripping off my skin but miraculously leaving all of the hair on.

Tried it on all different temperatures and different parts of my body to make sure it wasn't user error but all I succeeded in was making my self bright red and covered with residual wax.

July 21, 2020
Unprompted review
Rated 1 out of 5 stars

if i could give this a 0 star i would

if i could give this a 0 star i would, i wasted about 100$ on the site and nothing ever showed up i ordered my wax and melter about april and its almost july and there is no one i can talk to or get refund from i got completely scammed. if anyone knows how i can get a refund or get my order please let me know.

June 29, 2020
Unprompted review

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