It was easy to contact the office and get advice on fit. Sensibly sized components are offered with the bike which avoids additional cost in swapping out parts for ones that actually fit.
Company replied
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See what reviewers are saying
Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... See more
Company replied
Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... See more
Company replied
I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; t... See more
Company replied
Company details
Written by the company
Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.
Industry Leading Warranty
Pearson 5 Year Transferable Warranty
At Pearson, we don't just build bikes; we build trust, performance, and an unwavering commitment to our riders. Our dedication to delivering exceptional quality goes beyond just words—it's embedded in every bike we craft, and it reflects in the standards we set for the entire industry.
We’re not just meeting expectations; we’re raising the bar with our pioneering approach to customer care.
Contact info
United Kingdom
- 02038287696
- care@pearsoncycles.com
- pearsoncycles.com
4.9
Excellent
2K reviews
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Outstanding customer care as always
Outstanding customer care as always. Always wanting to be of service, solve problems and help where they can - in a cost effective and informative way. Great job. Great people.
April 2, 2024
Unprompted review
Reply from Pearson Cycles
Thank you Phil, it's always a pleasure to see you. Please let us know if you need any further assistance, we're always happy to help.
Great service and product What a great service and product and a…
What a great service and product and a price. Thankyou I will be definitely shopping with you again
March 25, 2024
Great service and product
What a great service and product and a price. Thankyou I will be definitely shopping with you again
March 25, 2024
Reply from Pearson Cycles
Thanks Tim, much appreciated - we hope you enjoy the new kit. Please do tell your friends and family!
Nice shorts = Potential 5* review
Purchase was great (as always) - quick delivery, generous sale discount. I've not actually worn the shorts in anger yet (due to rubbish British weather!). Will no doubt be worthy of 5 stars when i do.
March 21, 2024
Easy to buy from, quick delivery.
Found the online shopping experience straightforward with all the information I needed to hand. Photos give a good idea of the product.
Love the packaging.
March 21, 2024
Reply from Pearson Cycles
Thanks Tim, much appreciated. We hope you enjoy your new kit.
Good service and competitive prices and…
Good service and competitive prices and the size guides and quality are good.
March 20, 2024
Reply from Pearson Cycles
Thanks so much for sharing your experience with us Mark. We hope that you will recommend us to your friends and family in the future. It was a pleasure doing business with you.
My first jersey, it definitely won't be the last. AAA***
Excellent jersey, superb communication.
March 18, 2024
Reply from Pearson Cycles
Much appreciated Paul we hope you enjoy your Lighter Than Air jersey. Thanks for shopping with us.
Great arm warmers
Great arm warmers, even better as they were reduced. Haven't used merino skull cap yet, next winter. Rapid delivery
March 13, 2024
Reply from Pearson Cycles
Thanks for your kind feedback Ian, hopefully, the arms are not so reduced they don’t keep your wrists warm! Much obliged!
The design and aesthetic of Forge…
The design and aesthetic of Forge really matches what I have been looking for... Friendly and helpful staff.
March 16, 2024
Unprompted review
Reply from Pearson Cycles
Thank you Grant, we are pleased to have helped and happy you like your new Forge. Wishing you many enjoyable rides ahead. Thanks again for your valued custom.
Reply from Pearson Cycles
Thanks for the feedback on the Streets Ahead jacket, we hope you don't have to use it in too much bad weather! Thanks again for your order.
Fantastic experience
Fantastic experience, I’m looking at doing a long distance bike events and need a new pair of cycling shoes.
Sounds simple but all shoes are slightly different in the high and insoles. So it was well worth spending the extra time and having them fitted. An hr well spend. Nas knows his stuff.
March 18, 2024
Unprompted review
Reply from Pearson Cycles
Many thanks Andy so pleased to hear that you have had good service and attention. Wishing you many speedy miles ahead.
Reply from Pearson Cycles
Thank you for your great feedback Nick, we hope you enjoy your new kit.
Excellent service and shorts
March 4, 2024
Reply from Pearson Cycles
Thank you Lee much appreciated- we hope you enjoy your new bib shorts for years to come. 👍
Fantastic
Pearson gave been fantastic right through from first discussions on a bike purchase, bike fit sessions, delivery and follow up on some issues. I always feel like a valued customer and Pearson will go above and beyond my expectations. I now have the bike of my dreams that I want to ride all the time, and I enjoy popping into the Sheen store often always knowing I'll get the best help.
March 5, 2024
Unprompted review
Reply from Pearson Cycles
Thank you for the great feedback Finn. We hope you enjoy your new bike and please let us know if there’s anything else we can help you with along the way. Wishing you many enjoyable rides ahead.
Item as described and very good quality…
Item as described and very good quality along with some fast delivery
February 28, 2024
Reply from Pearson Cycles
Thank you Karl - much appreciated, we hope you enjoy your new kit.
Excellent Merino jersey and great…
Excellent Merino jersey and great service as ever.
February 22, 2024
Reply from Pearson Cycles
Thanks for the feedback David, we appreciate your customer loyalty and hope that enjoy your new merino top. Thanks again for your order.
Reply from Pearson Cycles
Good to hear Piers, thanks for the review we thoroughly appreciate it.
Cycle jacket order
I ordered a Cycling jacket. They sent it when they said they would and the jacket is just perfect for me.
February 26, 2024
Reply from Pearson Cycles
Lovely to hear all went well with your order for kit Paul, thanks again for your order and we hope you enjoy!
Reply from Pearson Cycles
Thanks John - good to hear the shorts fit well. Wishing you many comfortable miles ahead.
Bought some items in the Pearson sale
Bought some items in the Pearson sale. All arrived within a couple of days and items fitted perfectly and are of great quality. Thank you.
February 23, 2024
Reply from Pearson Cycles
Terrific to hear, thanks for the feedback and hope that you enjoy riding in your new kit.
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