Pearsons Glass Reviews 

28
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My internet is sporadic to say the least, so when an issue occurred there was a very quick response by the pearsons team and my delivery arrived super quick .

Rated 4 out of 5 stars

Very helpful staff. Excellent free samples. Heritage glass required for heritage project. Delivery good although they did cut itto the wrong size but they replaced it IMMEDIATELY. That is the sign o... See more

Rated 5 out of 5 stars

I've been a small customer of Pearsons glass for about 30 years and it's extremely rare if ever I've had a problem. Always good service, prices and quick delivery. Nikki has always priced my quotes qu... See more

Rated 4 out of 5 stars

We have a very good working relationship with Pearsons, they supply us with a variety on Glass / Mirror shapes and sizes. If there are any quality isues, they are normally resolved quite amicably alt... See more

Company details

  1. Glass Shop

Written by the company

Pearsons Glass heritage dates back to 1901 in Liverpool, England, as a family business J Pearsons and Company, specialising in silvering, bevelling and the manufacture of cabinet doors. Incorporated in 1977 as Pearsons Glass Limited, we have gone from strength to strength, maintaining the continual investment in our facilities, resources, and staff. Our 65+ strong team now consists of specialists in finance, I.T, logistics, production, engineering, marketing and much more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.5

All reviews

(28)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Standout customer service

Standout customer service. Quickly and efficiently able to process, create and ship my custom order. Staff were very friendly and helpful. Quick and superb packing. Highly recommended.

August 29, 2023
Unprompted review
Pearsons Glass logo

Reply from Pearsons Glass

We're truly grateful for your glowing review and delighted to know you found our customer service to be a standout experience. Quick and efficient processing, along with friendly and helpful staff, are at the core of our commitment to excellence. We take pride in delivering not just your orders but also a smile with every package. Thank you for using Pearsons Glass

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Great selection of glass and very friendly, helpful staff.

May 15, 2023
Pearsons Glass logo

Reply from Pearsons Glass

Great to hear that you've had a great experience with our glass selection and found our staff to be friendly and helpful. Your satisfaction is our top priority, and we're dedicated to providing the best service possible. If you ever need assistance or have more projects in mind, don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent service

Good selection of materials , reasonably priced with straight forward, no hassle service

May 15, 2023
Pearsons Glass logo

Reply from Pearsons Glass

Thank you! Providing straightforward, no-hassle service is our commitment to make your experience seamless. We truly appreciate your support, and we look forward to serving you with the same level of excellence in the future.

Rated 5 out of 5 stars

Always have what I need

Always have what I need. Always professional service. Arrives quickly and great quality.

May 15, 2023
Pearsons Glass logo

Reply from Pearsons Glass

Thank you. Your satisfaction is our priority, and we're here to deliver excellence every time. If you ever need anything, please feel free to reach out.

Rated 5 out of 5 stars

Friendly knowledgeable service and…

Friendly knowledgeable service and prompt attention.

March 27, 2023
Pearsons Glass logo

Reply from Pearsons Glass

We're delighted to hear that you found our service friendly, knowledgeable, and prompt. Providing the best possible service is our commitment, and your satisfaction is our greatest reward. If you ever have more questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent service

Excellent service, high quality glass, very reasonable prices.
Items were delivered next day by DPD at no extra cost.
Will most definitely use Pearson’s again.

July 6, 2022
Unprompted review
Pearsons Glass logo

Reply from Pearsons Glass

Thank you for your fantastic feedback! 🌟 We're thrilled to know that you've had an excellent experience with our service and that you found our high-quality glass and reasonable prices to your satisfaction. We take pride in providing fast and efficient delivery to ensure your convenience. We can't wait to serve you again in the future and continue exceeding your expectations.

Rated 5 out of 5 stars

If you want quality glass and good service go to Pearsons

I have bought items from Pearsons Glass a couple of times now. My buying experience has been second to none. Great quality glass, fast delivery, good comms and fab customer service.

May 6, 2022
Unprompted review
Pearsons Glass logo

Reply from Pearsons Glass

Thank you so much for your wonderful review! 🌟 We're delighted to hear about your positive experiences with Pearsons Glass. Delivering high-quality glass, fast delivery, effective communication, and exceptional customer service are our top priorities. Your satisfaction means the world to us, and we're here to keep exceeding your expectations. If you ever need anything, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

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