Item ordered and paid on 'Pedaleur bikes', but never received. I give a 2 stars feedback - not just 1 - because the payment is quick refunded (without any explaination)
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See what reviewers are saying
I finally found a part I had been searching for. I couldn't believe the price of freight was so reasonable to Australia which made the part cheaper than buying locally, which I couldn't do due to no... See more
Nice communication. They didn't have the item I ordered in stock at the end, so they refunded me. Four stars because they did not indicate correctly stock availability online, otherwise in my experien... See more
Due to the unavailability of one item in my order, I received a friendly and clear email only half a day later suggesting flexible options on how to proceed. Much appreciated!
Company details
Written by the company
Pedaleur Bikes is opgericht in 1989 en dé specialist op het gebied van fietsmobiliteit. Met ruim 200 hoogwaardige mountainbikes, racefietsen, sportieve fietsen, e-bikes, speed-pedelecs, gecombineerd met premium fietskleding en -accessoires, kun je wel spreken van een ruim aanbod. Vol enthousiasme en passie werken onze collega’s dagelijks aan het creëren van fietsgeluk. Zodat onze klanten – en fietsen – de aandacht krijgen die zij verdienen. Pedaleur Bikes maakt – net als Harrie Arendsen – onderdeel uit van MOOVZ. Wij vergroten jouw onafhankelijkheid. MOOVZ is ontstaan vanuit de overtuiging dat passende en beschikbare mobiliteit zorgt voor een gevoel van onafhankelijkheid, een gevoel van vrijheid. Onze mobiliteitsoplossingen maken dit mogelijk. Of het nu gaat om auto’s, fietsen, lichte bedrijfswagens of een combinatie van deze drie: ze dragen allemaal op hun eigen manier bij. Het doel is altijd leidend: jou op een comfortabele manier van A naar B verplaatsen. Of naar Z. Het middel regelen wij.
Contact info
Doetinchemseweg 71, 7007 CB, Doetinchem, Netherlands
- +31 314 330 921
- vragen@pedaleur.nl
- pedaleur.nl
Hasn’t replied to negative reviews
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Clear communication and fast shipping
Clear communication and fast shipping. Will shop again @ Pedaleur.
Great service
Good troussers
Good troussers, Endura mt 500, warm and a good fitting. I'm 181m and large is perfect.
Excellent service
Excellent service - fast shipping to the Netherlands.
Products as described and of high quality.
Fast delivery and well packed
Fast delivery and well packed, communication about the delivery was ok
Quick respnse and delivery
Supersnelle service en levering!
Had wanted items in store
Had wanted items in store. Delivered spot on! Very good site for sourcing bikeparts. Even those the big ones don’t have anymore. Definitely my store of choice from now on!
The product en shipment were perfect!
Raising the bar
Raising the bar
Ordered a Specialized raised handle bar and everthing went perfect.
Specialized saddle
Ordered a Specialized saddle. Updates of payment/order and shipping were excellent.
Excellent service.
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