Item ordered and paid on 'Pedaleur bikes', but never received. I give a 2 stars feedback - not just 1 - because the payment is quick refunded (without any explaination)
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See what reviewers are saying
I finally found a part I had been searching for. I couldn't believe the price of freight was so reasonable to Australia which made the part cheaper than buying locally, which I couldn't do due to no... See more
Nice communication. They didn't have the item I ordered in stock at the end, so they refunded me. Four stars because they did not indicate correctly stock availability online, otherwise in my experien... See more
Due to the unavailability of one item in my order, I received a friendly and clear email only half a day later suggesting flexible options on how to proceed. Much appreciated!
Company details
Written by the company
Pedaleur Bikes is opgericht in 1989 en dé specialist op het gebied van fietsmobiliteit. Met ruim 200 hoogwaardige mountainbikes, racefietsen, sportieve fietsen, e-bikes, speed-pedelecs, gecombineerd met premium fietskleding en -accessoires, kun je wel spreken van een ruim aanbod. Vol enthousiasme en passie werken onze collega’s dagelijks aan het creëren van fietsgeluk. Zodat onze klanten – en fietsen – de aandacht krijgen die zij verdienen. Pedaleur Bikes maakt – net als Harrie Arendsen – onderdeel uit van MOOVZ. Wij vergroten jouw onafhankelijkheid. MOOVZ is ontstaan vanuit de overtuiging dat passende en beschikbare mobiliteit zorgt voor een gevoel van onafhankelijkheid, een gevoel van vrijheid. Onze mobiliteitsoplossingen maken dit mogelijk. Of het nu gaat om auto’s, fietsen, lichte bedrijfswagens of een combinatie van deze drie: ze dragen allemaal op hun eigen manier bij. Het doel is altijd leidend: jou op een comfortabele manier van A naar B verplaatsen. Of naar Z. Het middel regelen wij.
Contact info
Doetinchemseweg 71, 7007 CB, Doetinchem, Netherlands
- +31 314 330 921
- vragen@pedaleur.nl
- pedaleur.nl
3.8
Great
2K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great online shop
Great online shop! When I need parts for me Hope brake sets, I always end up at PB.
October 19, 2022
Quick and good service
Quick service. All very clear and a good price for a product that’s qualitative perfect.
September 7, 2022
Fast shipping and delivery
August 30, 2022
Very quick delivery
August 6, 2022
Fast delivery and very good equipment
June 16, 2022
delivered quickly and correctly
May 21, 2022
After 3 day not arrivded..normally you…
After 3 day not arrivded..normally you have it after one day if you believe their website
April 13, 2022
Reply from Pedaleur Bikes
Hi, thank you for sharing your review. Your opinion means a lot to us. Sorry to hear that the order not arrived on time. We understand how dissappointing it can be. Unfortunate we can't control the postal service. Maybe you can contact us, so we can find a proper solution? Team Pedaleur Bikes
Reply from Pedaleur Bikes
Hi Gregory, thank you for sharing your review. Your opinion means a lot to us. Sorry to hear that the items you ordered were not in stock. Of course we try to prevent this, but unfortunately it is not always possible. We understand how dissappointing it can be. Maybe you can contact us, so we can find a proper solution? Team Pedaleur Bikes
Clear and fast
Very clear and fast communication. Delivery time was also exactly as mentioned!
March 17, 2022
Swift and correct service
March 9, 2022
Just ordered a couple of small parts
Just ordered a couple of small parts, delivery was quick
February 27, 2022
Very fast and efficient service.
February 23, 2022
Refunded me quickly
Nice communication. They didn't have the item I ordered in stock at the end, so they refunded me. Four stars because they did not indicate correctly stock availability online, otherwise in my experience they are a correct shop.
February 21, 2022
My helmet was to small
My helmet was to small, and I send Pedeleurs an email. Pedeleurs send me a new bigger helmet and it was the next day at home.
Great service.
Thank you.
February 13, 2022
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