Pedenknowles Reviews 555

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and approachable demeanor, making the entire process stress-free and easy to understand. The service provided is frequently highlighted as excellent, with many appreciating the clear explanations and informed advice that helped them make confident decisions. Reviewers are particularly impressed with the prompt communication and regular updates, ensuring they were always kept in the loop and felt supported from start to finish. Many people also noted the team's efficiency in securing favorable rates and handling complex situations, saving them time and effort. The personalized approach and genuine care shown by the advisors were frequently mentioned, making customers feel reassured and confident in the service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and brilliant service... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the proactive and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peden Knowles were fantastic in helping me secure my first mortgage. As someone who knew very little about the process, Owen was brilliant at talking me through everything step-by-step and explain... See more

Rated 5 out of 5 stars

The team were brilliant for securing my 1st time mortgage. Owen explained the whole process very clearly and helped me make very informed decisions. He took the time to discuss everything so I und... See more

Rated 5 out of 5 stars

Marie, Owen and everyone we've had dealings with have been so helpful & informative when renewing our mortgage, our life insurance & wills. We had no idea but they have helped every step of the way.... See more

Rated 5 out of 5 stars

We recently used Peden Knowles Financial for our mortgage renewal and couldn’t be happier with the service. They helped us secure a great rate and made the entire process smooth and stress-free. Commu... See more



Contact info

5.0

Excellent

TrustScore 5 out of 5

555 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Five Star Experience

An excellent service provided by Property Pal with regards to multiple matters including remortgage, protection applications and insurance renewals. Everything was explained well and dealt with promptly helping to reduce any potential stress in current times. Many thanks to Marie, Kathryn, Zoe, Lucy and all the team at Property Pal!

August 30, 2023
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Everyone at PropertyPal is so helpful, friendly & efficient. We have used this service for remortgage, life insurance, critical illness, product transfers & everything every time has gone without a hitch. Highly recommend.

August 2, 2023
Rated 5 out of 5 stars

Mortgage

I really cannot thank Marie Knowles and Kathyrn enough for all the work and effort they put into helping me there were alot of unforseen events that caused alot of stress these two ladies were so reassuring and helpful they really went above and beyond their job role I highly recommend

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

excellent service

professional excellent service and they know their stuff! my mortgage deal was sorted extremely quickly

July 4, 2023
Rated 5 out of 5 stars

Excellent guidance from start to finish

Excellent guidance from start to finish, I had no idea about the process of buying a home and PropertyPal talked me through every step. Very responsive to queries and got things sorted really quickly. It's an excellent service especially for first time buyers navigating this very complex world! Highly recommend!

June 26, 2023
Rated 5 out of 5 stars

Couldn't recommend enough !!

Couldn't recommend enough !!
Owen was extremely helpful in getting me the best rate for my remortgage and walking through and explaining what would be the best route to take. Owen and his team where efficient and quick. I never though getting a mortgage would be so stress free and easy

June 19, 2023
Rated 5 out of 5 stars

Happy mortgage customers

We’ve had a very good experience of property pal mortgages. Danielle was extremely personable and a pleasure to deal with. Owen was thorough and pragmatic when we met via google meet and helped us pick the right product for us. We were also alerted to the fact that the lender was pulling the product that we chose the next day so our application was expedited (thanks to Ian) and we secured the rate we had chosen. We’ll be back when our fixed rate is coming to an end (assuming our purchase goes through - fingers crossed). Thanks.

June 14, 2023
Rated 5 out of 5 stars

No regrets.

I can't speak highly enough about PropertyPal Mortgages Team, very prompt and very helpful, they help me to secure a deal months before my mortgage to expire just to make sure I can contract something decent, Thank You very much for all your support given so far, and keep up the good work! :)

May 30, 2023
Rated 5 out of 5 stars

Fantastic team - Thank you!

Catherine and her team were amazing and dealt with a really complicated mortgage application with the utmost professionalism! There were so many unusual steps since I was applying for a first time mortgage from abroad with a foreign currency income, but they made every step of the process as easy for me as possible. Communication was excellent and I would recommend them to anyone :) Thank you!!

November 2, 2022
Rated 5 out of 5 stars

Great

Timely follow up, they took time explaining things when asked and got me the best deal with minimal effort on my part. Very happy.

May 30, 2023
Rated 5 out of 5 stars

Friendly, effective and hassle-free service!

I did everything through PropertyPal and I'm so glad I did. I found the property I wanted on their app, then got my mortgage pre-approval and later my full mortgage offer all within 4 weeks. I was a first-time buyer, but they made everything so easy for me. They arranged a Google Meet appointment were we discussed the full extent of the mortgage for the property I was purchasing. We also went through all the available brokers to find the best deal at the time. They even set me up with a great solicitor to deal with the legal side of the purchase. All-in-all, I have no faults to speak of. They were effective, fast and always got back to my queries quickly, not to mention sorting everything out for me. I cannot recommend PropertyPal enough! ☆☆☆☆☆

May 22, 2023

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