Peepal Group Reviews 628

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

From day one until the very end, Dipes was incredibly helpful and supportive throughout my whole mortgage journey. We faced so many problems along the way — especially when the lender offered us a m... See more

Rated 1 out of 5 stars

Peepal estate is one of the dishonest estate agent in my experience. I had a worst service with them in my 2 years of contract as a landlord. Their agent in Swindon has no work ethic and doesn’t have... See more

Rated 5 out of 5 stars

We were guided throughout the mortgage and protection process by Smriti Shrestha Pun of Swindon branch. Everything was done 100% smoothly without even having to pop in to the office and personally see... See more

Rated 5 out of 5 stars

Thank you Peepal Mortgages for your great service, excellent communication and executing professionalism for the whole process in achieving our 2nd property. It was an absolute pleasure to have yo... See more

Company details

  1. Real Estate Agents
  2. Home Insurance Agency
  3. Income Protection Insurance Company
  4. Life Insurance Agency
  5. Mortgage Broker
  6. Property Management Company

Written by the company

We are a One-Stop Solution for your personal finance/property needs. We can help you with your Mortgage, Insurance, Sales, Lettings, Wills & more! Peepal for the people.


Contact info


4.2

Great

TrustScore 4 out of 5

628 reviews

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Rated 5 out of 5 stars

Exceptional service!

Exceptional service by Surakshya with insightful information and suggestions, given the circumstances of 7 months delay by the seller and interst hike by BoE. Always ready to listen to her client and action with the best outcome in mind and delivering them!

Thank you Surakshya and Peepal Mortgages for being with me throughout this journey. All the best!

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

I had great experience with peepal..

I had great experience with peepal Mortage.
Good service, got informations without any delay, loyal with customer, never feel regret to choose peepal. Especially thank you Diya Gurung and Binita Malla Gurung for your great service and support.

August 9, 2022
Unprompted review
Rated 4 out of 5 stars

Effective communication and hands on

My case was handled by Surakshya from Hounslow branch. She was very helpful and had effective communication throughout the whole process. Do recommend to use Peepa mortgages.

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

5 star from day 1.

A big shout out to Kamal, Smriti and Peepal team Swindon who helped us through out our process.

Kamal & team were extremely knowledgeable and informative, he kept us updated throughout the application process and I know he had my and mine Mrs. best interest at heart all the time.

I would defo recommend Peepal Mortgage to anyone and would be using him again in the future.

Happy costumer *****

July 26, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!

I immediately sent a request through rightmove to view a property to let as soon as it was advertised. I receoved no response. When I followed it up with a phone a couple of days later I was told that the open house for this property was full and that I couldn't attend. It is very frustrating as had they responded to my initial request to view I would have been able to see it. I am also a landlord myself and following this experience I would never, ever use this company!

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

An example of EXCEPTIONAL abilities and service, Surakshya Rai Baini.🙏🏽

Never thought a mortgage would be offered in A DAY, so simply and efficiently. Without any doubt, the credit goes to always fully supportive, honest and top class professional service from Surakshya Rai baini. Having previously received first class service and support from Surakshya baini, with no exception you nailed it again. You're a MEGASTAR🌟 and watch out for the 3rd one🙂.
Nonetheless, my heartfelt thanks to team Peepal for years of excellent service🙏🏽

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

I would like to thanks Suraksya Rai

I would like to thanks Suraksya Rai , Mortgage adviser who guide us in getting the things sorted out. She is very helpful and polite in communication. Always answers the phone calls and emails.
Would recommend Peepal Mortgages again , when buy second house .
Many thanks again Suraksya . Keep it up. Your hard work is much appreciated.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service from my mortgage…

Outstanding service from my mortgage adviser Diya Gurung (Peepal Mortgages, Farnborough) from start to finish. Kept in touch with us all the way and always on hand to help with any queries. Everything was explained to us very clearly and responded to emails or calls quickly, making sure we knew our options and advising us where and when necessary. Extremely helpful and very knowledgable.
Would highly recommend!

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

It's a amazing experience to have…

It's a amazing experience to have Peepal mortgage for finding a mortgage. I would like to thank to Peepal mortgage team, especially Samita Rai. She is the one who gives me all the knowledge and advise. Thank you once again. I strongly recommend.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Positive experience - Hounslow Branch

Puspa (Hounslow branch) provided excellent advice and guidance throughout. Very good customer service, always accessible with prompt responses...a consummate professional and a great ambassador for Peepal.

June 13, 2022
Unprompted review
Rated 4 out of 5 stars

🙏 Thank You 🙏 …

🙏 Thank You 🙏 PRITI GURUNG is Peepal Mortgage agent who help for me get mortgage. She is unfailingly efficient, friendly and enthusiastic. She is able to provide information to all of my questions and concerns. A very pleasant experience. Thank you Priti and Peepal Mortgage.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Diya Gurung

My first time with Peepal Mortgages and it won't be the last time! Highly recommend to others who are browsing around.

Had an opportunity to work with Diya Gurung and her approach to fit around client's time, sometime outside of working hours, is highly valued and appreciated. Email, phone call, whatsapp - no communication issue and she has been responsive at all times. Her subject knowledge, work ethic and professionalism is highly commendable.

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great job and follow up by Sanchita…

Great job and follow up by Sanchita Rana and team. But I didn't get response about my email as I asked about if client move to our property or not. Client himself called me and updated. Except that Peepal team have done satisfactory job. Regards

May 27, 2022
Rated 5 out of 5 stars

Helpful, fast and reliable

As a first time buyers I had very little understanding of how to go about applying for a mortgage. Our Adviser Surakshya Rai was very helpful. Finding the right mortages was stressful but with Peepal it was all smooth. Thank you for guiding us through this so professionally and with real understanding and personality.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

***Goldstars to Hounslow team!!!***

***Goldstars to Hounslow team!!!***
—a memorable journey-
Few years ago, one of my friend referred me to Peepal Mortgages (Hounslow branch) saying the team are very good to give advice and make the process of buying house very easy.

During my endeavour to buy a property, peepal mortgage was always there for me. They were very supportive, and helped me out on all the process/paperwork that needed to purchase my new house. Whenever, I needed them, they always used to respond with patience and lots of advices.

Also, they are good on giving advise and carryout the process for Insurance as well which helped me to financially secure my house. They give all sorts of options and explain pros and cons and helps make informed decisions too.

Special thanks to mortgages advisor, Mr surya gurung and Ms. Puspa Gurung of Honslow branch who dedicated and hardworking staff member. I hope to keep in touch with them when needed on future works.

Many thanks!
My best wishes,
Dipendra M

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

A review of appreciation to Peepal Mortgage

As a novice in property market, I would sincerely give my whole heartedly thanks to Diya Gurung of Farnborough branch for providing all the guidance and helping me out in buying a house as well as helping me and my wife climb a property ladder. It is without a doubt that I will confidently recommend others to contact Peepal Mortgage who is looking to buy a property in UK.

Regards,
Bijendra Gurung

May 21, 2022
Unprompted review
Rated 4 out of 5 stars

Good service

Danielle is very helpful and always prompt response on our queries. Would definitely recommend Danielle / Peepal to our friends. Thank you so much.

May 19, 2022

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