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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the innovative heated eye wand and soothing coconut balms for providing incredible, long-lasting relief from persistent dry eyes, discomfort, and irritation. Consumers also deeply appreciate the gentle and clean ingredients, noting that the devices are exceptionally easy, soothing, and wonderfully relaxing to incorporate into daily personal care routines. However, some people mentioned that applying the rich eye balm or makeup remover could sometimes cause minor visual haziness or discomfort. A few reviewers additionally noted occasional packaging flaws, such as items breaking upon first use, or minor difficulties mastering specific application techniques.

What people talk about most

Product

People report positive experiences with product, highlighting significant relief from dry eyes and noticing a... See more

Quality

Clients share positive opinions on quality, noting that the soothing heated wand, gentle balm, and effective... See more

User experience

Users describe positive interactions with user experience, noting that the daily routine feels luxurious,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team is extremely... See more

Order

Customers had positive experiences with order processes that feature quick delivery and easy online placing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What great products! Started with the eye balm after glaucoma surgery and drops just decimated the skin-dry, dark circles and a weirdly peely nose bridge-on my oily skin!! Eye balm is the perfect reme... See more

Rated 5 out of 5 stars

Love the heat wand! It seems to really be helping my MGD. My eyes are blurry for several minutes after using which lets me know it’s doing its job of opening up my glands & helping increase natural o... See more

Rated 5 out of 5 stars

Peep Club has been a wonderful addition to my dry eye regime. There has been a noticeable improvement in my eye health and I am not having to add drops as much throughout the day. It’s also very t... See more

Rated 5 out of 5 stars

Peep Club has blown me away! Their customer service was absolutely excellent — fast, friendly, and incredibly responsive. I felt truly taken care of from start to finish. The Heated Eye Wand and... See more


4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.7

All reviews

(164)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Soothes my dry eyes.

I am using the wand to soothe my dry eyes. I also have puffiness under one eye. My eyes are soothed. I still have puffiness under eye but it seems to be decreasing. The wand is a great tool to have.

I bought a pencil case and hubby hacksawed the packaged foam to fit. It helps the wand sit snugly in the case. I would recommend a case be included with purchase. The size of the wand is portable and it is nice to use on the go.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Finally...relief and support, and feels so lovely on my eyes.

I've been treating my dry eye disease for three years. I've had expensive optometrist treatments, and cheap steam gadgets from other sellers, and so many bottles of drops the inevitably make the issue worse. Peep Club's gentle heat + hypochlorous spray has done more to keep my eyes functioning than anything else I've tried. My eyes are still dry, but now it's usually about 8pm before I need drops, rather than all day. I use peep club in the morning when I wake up (after washing my eyes), and then again before bedtime. And love that Peep Club offers a nickel free device, as that is what I have been searching for, for so long!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. I have spent so much money, time and energy researching my dry eyes. I decided to try this bundle and two weeks in, I think it is making a dent. I especially love the coconut eye balm.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been really good with…

My experience has been really good with the peep I want. I have been using it every evening and getting the hang of it. My eyes feel better. I have sjogrens, dry eyes, and ocular rosacea. Much easier than a mask. I can do one eye at a time and still watch TV.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Super stress relieving.

My eyes feel great. Super stress relieving when I use the wand. I focus on my eyes and sometimes move to other parts of my face. I sit in front of screens 12 hours a night on the night shift and this has completely renewed and refreshed my eyes.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

Responsive, practical. Would have liked a storage bag for the wand. Just started using the eye balm yesterday.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had reached out asking about shipment…

I had reached out asking about shipment but if delay. Company responded quickly and my product was shipped out shortly after. I have had an ongoing issue with my eyes styes and chalazions. I am feeling good using your products. They are gentle and clean.

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Really love how the coconut balm makes…

Really love how the coconut balm makes my lids and under eye feel and look, but not sure it has helped with dry eye yet. But will keep using and maybe try the wand if my ophthalmologist approves it because I had lens replacement surgeries in both eyes last year-to be continued…

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

Overall a good experience

I am really liking the heated wand, the spray, and the lipstick. I am not a fan of the cleansing wipes. They leave a residue that I find too thick and leads me to have blurred vision.

April 8, 2026
Unprompted review

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