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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the innovative heated eye wand and soothing coconut balms for providing incredible, long-lasting relief from persistent dry eyes, discomfort, and irritation. Consumers also deeply appreciate the gentle and clean ingredients, noting that the devices are exceptionally easy, soothing, and wonderfully relaxing to incorporate into daily personal care routines. However, some people mentioned that applying the rich eye balm or makeup remover could sometimes cause minor visual haziness or discomfort. A few reviewers additionally noted occasional packaging flaws, such as items breaking upon first use, or minor difficulties mastering specific application techniques.

What people talk about most

Product

People report positive experiences with product, highlighting significant relief from dry eyes and noticing a... See more

Quality

Clients share positive opinions on quality, noting that the soothing heated wand, gentle balm, and effective... See more

User experience

Users describe positive interactions with user experience, noting that the daily routine feels luxurious,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team is extremely... See more

Order

Customers had positive experiences with order processes that feature quick delivery and easy online placing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What great products! Started with the eye balm after glaucoma surgery and drops just decimated the skin-dry, dark circles and a weirdly peely nose bridge-on my oily skin!! Eye balm is the perfect reme... See more

Rated 5 out of 5 stars

Love the heat wand! It seems to really be helping my MGD. My eyes are blurry for several minutes after using which lets me know it’s doing its job of opening up my glands & helping increase natural o... See more

Rated 5 out of 5 stars

Peep Club has been a wonderful addition to my dry eye regime. There has been a noticeable improvement in my eye health and I am not having to add drops as much throughout the day. It’s also very t... See more

Rated 5 out of 5 stars

Peep Club has blown me away! Their customer service was absolutely excellent — fast, friendly, and incredibly responsive. I felt truly taken care of from start to finish. The Heated Eye Wand and... See more


4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.7

All reviews

(164)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Enjoying the new products

The products feel really good and I love using the heated wand. My dry eyes are not yet “fixed” but I’m optimistic for improvement.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company and customer service

Peep Club has blown me away! Their customer service was absolutely excellent — fast, friendly, and incredibly responsive. I felt truly taken care of from start to finish.

The Heated Eye Wand and Balm are amazing. The warmth feels so soothing that you honestly just want to use it all day. After just one use, I noticed a big improvement in how my eyes felt and looked. It’s rare to find a product that delivers immediate results, but this one truly does.

Highly recommend both the products and the company!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Eye Care Products!

Peep Club’s products have been a lifesaver for my dry eyes! The Heated Eye Wand is so soothing and easy to use, while the Eye Rescue Lidstick is perfect for sensitive eyes. I love that their products are preservative-free and cruelty-free. My eyes feel more comfortable than ever – highly recommend!

October 9, 2023
Unprompted review

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