Peerspace Reviews 506

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 3 out of 5 stars

PeerSpace exposes your photo, name, job title, and event date, even after profile updates. Reviews lock in old info, and cleaning fees make prices unpredictable.

Company replied

Rated 4 out of 5 stars

Very easy booking process, streamlined. Only thing I don’t like is that after booking there is still no other option to contact host except via inbox. They should provide hosts phone number (mandate h... See more

Company replied

Rated 5 out of 5 stars

Peerspace has loads of offerings in a wide variety of locations. The app makes browsing and scheduling easy. This is a must have for orgs who are remote or hybrid and require meeting space from time t... See more

Company replied

Rated 4 out of 5 stars

Peerspace made it very easy to connect with a local vendor, who I would other wise not be aware of. You have to remember people are spending thousands of dollars for an event, as with all events the... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.


Contact info

3.9

Great

TrustScore 4 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I stumbled upon peerspace while looking…

I stumbled upon peerspace while looking for a venue for my son and daughter-in-laws baby shower. I found a location through peerspace that was not only close but very affordable.

January 27, 2025
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Reply from Peerspace

Hi Clarice - It’s great to hear you had such a positive experience with Peerspace! Finding a venue that's both convenient and budget-friendly is such a win, especially for a special event like a baby shower. I hope the celebration was memorable! Thanks for sharing your experience!

Rated 5 out of 5 stars

The host Erika and her son Austin were…

The host Erika and her son Austin were very pleasant. The space is just like the photos online

February 18, 2025
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Reply from Peerspace

Hi Key, we’re so happy to hear that you had a great booking experience and that your host was easy to collaborate with. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great space - Amazing host

The host was very responsive, patient and understanding. She was accessible when we needed her to get in.
The chairs are the exact same photos displayed - great plus. The speaker was an additional incentive I didn't envisage would be there, it added much color to our event. We loved our experience. Clean space too.

February 14, 2025
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Reply from Peerspace

Hi Toyin, we're so happy to hear about your great experience. Thank you for leaving this 5-star review!

Rated 1 out of 5 stars

Removing valid reviews after horrible booking

The provided code did not unlock the door. It appears that the deadbolt was mistakenly locked, preventing the automatic lock from functioning. I immediately called the contact number provided but received no response. After multiple calls and messages, I finally received a reply—one hour after my booking had already begun.

As a result, I had to cancel my scheduled class, which made me appear unprofessional to my customers.

Additionally, the listing does not clearly state that access requires either climbing four flights of stairs or using an uninviting freight elevator. The suite itself is difficult to locate, and the front door remains locked, forcing guests to navigate back down four flights of stairs to let others in and guide them through the building—an exhausting process.

Having booked through Peerspace many times, I decided to take a chance on a listing with no reviews. Unfortunately, I would not book this space again.

Peerspace then removed my valid review from the listing returning it back to 5 stars for future unsuspecting customers.

As shown below, they acknowledge that they removed the review. They claim that my experience—paying for the space, arriving, and being unable to access it due to a non-working code—is not a valid experience. However, if a host has a pattern of not showing up, customers have a right to be informed. Had I been aware of this issue, I would not have booked. This raises concerns about the review system, which appears to be designed to highlight positive feedback while suppressing negative experiences.

February 15, 2025
Unprompted review
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Reply from Peerspace

Hi Kay, thank you so much for leaving this review and bringing this to our attention. We're so sorry to hear about your experience and appreciate the chance to clarify review submissions.

Our review system is designed to ensure that feedback reflects the full experience of a completed booking. Since you were unable to access the space, the review requirement was no longer applicable, as the booking was not completed.

We completely understand your perspective, and we always encourage users to review as much information as possible when searching for spaces that meet their needs. We'll also be sure to pass your feedback along to our Host Management department to help improve future experiences. We also recommend submitting inquiries to hosts before booking requests to communicate and confirm specifics. You can submit an inquiry by clicking on the, ''Message Host'' button on the listing page.

We truly appreciate your understanding of our policy, which helps keep reviews relevant to the actual experience.

Rated 5 out of 5 stars

Would use again

It was easy to use. Clear guidelines and pricing. Fantastic concept. I would 100% use Peerspace again.

February 5, 2025
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Reply from Peerspace

Hi Christiana, we're so glad to hear about your great experience using our platform! We’d be thrilled to welcome you back anytime – we look forward to your next booking with Peerspace!

Rated 5 out of 5 stars

I found great options for venues to host our team meeting

I found great options for venues to host our meeting and I found all the information on peerspace I needed to find and book a space.

January 28, 2025
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Reply from Peerspace

Hi Timothy, thank you for sharing your feedback! We’re thrilled to hear that you were able to find the perfect venue for your meeting and that our platform provided all the information you needed. If you ever need assistance again or are looking for more options in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

The Best

this was my first ever experience using peerspace and it was by far the absolute best decision i have made for my business!! ALSOO the space i booked was amazing and more than i could have imagined, from the area to the kindness and understanding from the host just made everything so much better! I am really considering making this my “home away from home” thank you again and definitely dont skip over this one you wont regret it!

January 24, 2025
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Reply from Peerspace

Hi Madisyn, thank you so much for your kind words! We're absolutely thrilled to hear that your first experience with Peerspace was such a success and that the space exceeded your expectations. We’re so glad you felt comfortable and welcomed. Thank you for choosing us, and we’re so excited for what’s ahead for your business!

Rated 5 out of 5 stars

Clean and wonderful experience

Chris and his staff where very accommodating to my friends and family . We hosted a reception after my brother’s funeral and I have to say that the ambiance and communication between us and Chris was excellent. Chris , thank you for everything . Even though it was an emotional day we experienced a very pleasant afternoon in the venue. The venue is modern and very nice . Very accommodating for a large group . The kitchen is very clean and it’s size is perfect for prepping food etc . I highly recommend this venue for anyone who wants to host an event. Trust me your experience will be stress free .

January 14, 2025
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Reply from Peerspace

Hi HC, we're so glad to hear that Chris and his team made such a positive impact on your event during such a difficult time. It’s wonderful that the ambiance and communication helped make the day more pleasant for you and your loved ones. We really appreciate your kind words about the venue, its cleanliness, and the kitchen facilities. We’re so glad we could help make your experience stress-free. Wishing you and your family all the best.

Rated 5 out of 5 stars

Seamless, drama free booking

It was my first time booking a studio for a photo shoot. A friend recommended searching Peerspace. The site yielding several great venues including the studio we booked.

January 22, 2025
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Reply from Peerspace

Hi Elliot - It’s awesome that you had such a smooth first-time experience booking through Peerspace! Sounds like you found the perfect studio for your shoot—glad the platform gave you a variety of good options to choose from. Thanks for sharing your experience with us!

Rated 5 out of 5 stars

The price is right

Basically the easy access to a large enough space to create the videos and photos I wanted. I prefer an outdoor shoot, but the weather is brutal. The price is right as well, and no complaints from the models.

January 18, 2025
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Reply from Peerspace

Hey Anton - Thanks so much for sharing your experience! We are so happy to hear the prices were sufficient for your needs and there was variety for what you were looking for.

Rated 5 out of 5 stars

Peerspace is an incredible resource if…

Peerspace is an incredible resource if you are looking for a unique, fun, and special venue for your party, meeting, retreat space, or class. I happened upon Peerspace while looking for a place to hold my grandchild’s birthday party - and the variety of options offered was great! I couldn’t have been happier with my experience with Peerspace - and our family’s experience with SoulPlay Yoga, the location we chose to host our party!

January 19, 2025
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Reply from Peerspace

Hi Leslie - I’m so glad to hear that Peerspace helped you find such a unique venue for your grandchild’s birthday party. The variety really does make it easy to find something special. SoulPlay Yoga must have been such a lovely setting too! Thanks for sharing your feedback—it’s always great to hear when things come together so well for an event.

Rated 5 out of 5 stars

Very easy to use app

Very easy to use app
Clear rules and cancellations policies.
Easy refunds.
Quick and easy to communicate with venues
Our experience was easy and great. We will definitely use Peerspace again.

January 14, 2025
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Reply from Peerspace

Hi Kris, thank you so much for taking the time to leave this review! We're constantly working to make the experience smoother and more enjoyable for our users. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Peerspace made it possible to find the perfect space…

Peerspace made it possible to find the perfect space to host my daughter's sweet sixteen birthday party. I am very grateful to have found this website because I know that I would have never been able to find the venue on my own. Most of the venues were for big functions, like for weddings or a huge party for 100+ people. This site makes it possible for you to find a smaller group gatherings.

January 13, 2025
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Reply from Peerspace

Hello! We're so glad to hear you had such a wonderful experience with our platform. Wishing your daughter a very happy birthday, and thank you so much for the 5-star review.

Rated 5 out of 5 stars

Good availability for options

Good availability for options. Easy to book locations.

April 30, 2024
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Reply from Peerspace

Hi Carlyn,

Thank you so much for your 5-star review! We're thrilled to hear that our platform was easy to use and that you found great availability. We look forward to helping you discover even more amazing spaces in the future!

Rated 1 out of 5 stars

BOOK WITH GIGSTER!!!

I’ve been here for 5 years and I never needed to cancel a reservation. There are wildfires in LA, which effect our shoot because there’s fire and smoke everywhere. Host was hard to work
With and did not refund us our $2,000 booking. We contacted peerspace 4 days before the scheduled shoot and told them we can’t go because of the wildfire and smoke all over the city. What’s the point of this shoot if smoke is everywhere? They left it to the host and host did not refund me!! I will not be using peerspace anymore.

January 8, 2025
Unprompted review
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Reply from Peerspace

Hello Krista, thank you for reaching out to us. We're happy to see that we were able to resolve your concerns directly via email. Please let us know if you have any further questions or need additional assistance.

Rated 4 out of 5 stars

You can put a down payment and pay…

You can put a down payment and pay later which is great but the payment could be a little cheaper for a 8 or 9 our

December 23, 2024
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Reply from Peerspace

Hi Dennis, thank you for sharing your feedback! We truly value hearing from our users as it helps us improve our platform. We'll be sure to pass this along to our team for further consideration, and we hope your booking experience was great.

Rated 5 out of 5 stars

The host was very responsive and…

The host was very responsive and helpful during the planning process. I will book with her again!

December 23, 2024
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Reply from Peerspace

Hi J Bennie, we're thrilled to hear that your host was so helpful! Thank you for the 5-star review. We look forward to assisting you in finding more great spaces in the future!

Rated 3 out of 5 stars

Website is confusing and cumbersome

Website is confusing and cumbersome. Having to sign in with a password each time a client and Peerspace host need to communicate is a frustrating process.

December 18, 2024
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Reply from Peerspace

Hi Sally,

Thank you so much for sharing your feedback. We're sorry to hear about your experience, and we truly appreciate you bringing this to our attention. Your input helps us improve both our product and the overall experience for users like you.

I’ve passed your comments along to the appropriate teams for further review. In the meantime, we’d recommend using the Peerspace app, which may offer a smoother experience for you.

Rated 5 out of 5 stars

The host ensured and made sure everyone…

The host ensured and made sure everyone and everybody was safe and having a great time. The location and venue was awesome!

December 17, 2024
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Reply from Peerspace

Hi Sarah, we’re so glad to hear you had such a great experience with your host! Thank you so much for the 5-star review – we truly appreciate it!

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