Pegasus Health Reviews 

16
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Insurance Broker
  2. also in
  3. Dental Insurance Agency
  4. Health Consultant
  5. Health Insurance Agency

Written by the company

Private Medical Insurance, Health Cash Plans, Dental Plans and more. We help you create positive cultural change by providing you with access to health benefits that will educate, engage, and empower your people. As our beloved healthcare system creaks and ails, health and wellbeing plans are here to pick up the slack, connecting companies with support that works for them and their colleagues. Inclusive cover that offers fast-tracked appointments, speedy diagnosis, and treatment can make the world of difference if you become ill. Access to counselling services and early muscular skeletal treatment can help reduce the cost of absence within your business whilst also demonstrating how much you value your employee's wellbeing. Helping to improve connectivity and supporting both physical and mental well-being is our passion. Established relationships with every health insurance provider in the market. There are no costs to using our services and we will provide a fun and engaging launch to your staff at inception. For more information please check out my website, socials, blogs or contact us directly: https://linktr.ee/PegasusBenefits


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
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1-star

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4.5

All reviews

(16)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless Experience

We always knew we wanted some healthcare cover for the business employees but didn't know where to start. Vicky has made the entire process easy from start to finish, helping us understand all the options, the level of cover required, and explaining all the details clearly. Nothing was too much trouble. Would highly recommend.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service

Vicky was incredibly knowledgable, informative and helped our business to launch our health benefits with ease!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

A Pleasure to Work With

I have had the pleasure of working with Vicky from Pegasus Health for many years now. She is a delight to deal with, and nothing is too much trouble. Vicky is friendly, bubbly, a font of knowledge and goes above and beyond to find the right policy for your business, negotiating great deals and taking into account everything that is required.

I would have no hesitation whatsoever in recommending Vicky to any business, as I know she will always give of her best and will work closely with you to secure the best solution for your company.

I always look forward to Vicky visiting as she is like a ray of sunshine. She is excellent at explaining the products both to the person procuring the contract, and the employees who benefit.

Vicky gets 12 out of 10 from me!

May 26, 2026
Unprompted review
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Reply from Pegasus Health

What a lovely review. Thank you so much. x

Rated 5 out of 5 stars

Victoria and the team are fantastic!

Victoria and the team are fantastic!

Very competitive prices each year and they always go the extra mile for their clients. I couldn’t recommend Victoria enough. Thanks for all of your hard work.

March 24, 2026
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Ahhhh how lovely! Thank you so much Dan. You have an amazing team of employees - a pleasure to support you guys. x

Rated 5 out of 5 stars

Vicky has been great with her advice…

Vicky has been great with her advice and ensuring we have the right cover for our staff.
She has taken the time to come into our office and explain all the benefits to our employees which has been great.

May 19, 2025
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you for the lovely review. It was great to meet the team and I am so pleased they are very happy with their benefits.

Rated 5 out of 5 stars

Expertly Tailored, Effortlessly Delivered – Thank You, Vicky!

We’ve had the absolute pleasure of working with Vicky at Pegasus to set up our colleague wellbeing plan, and I can’t recommend her highly enough. From the outset, Vicky took the time to really understand our team’s needs and tailored a package that was not only thoughtful and comprehensive, but also completely aligned with our values.

Nothing was ever too much trouble. Her responsiveness, attention to detail, and genuine passion for what she does made the entire process seamless and enjoyable. She brought great energy to every conversation and made what could have been a complex task feel straightforward.

If you're considering a partner to support your organisation's wellbeing journey, you'd be hard-pressed to find anyone better. In fact, you'd be silly to look anywhere else!

Thank you, Vicky, for your brilliant support, we’re so glad to have had you on board.

May 14, 2025
Unprompted review
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Reply from Pegasus Health

It has been such a pleasure to help you realise the best health and wellbeing support for your incredible team. Thank you for your lovely review it is much appreciated.

Rated 1 out of 5 stars

These people are not to be trusted

These people are not to be trusted. Personally I don't think they are equal they wasn't interested in me as im a woman! Secondly they are unethical and unprofessional. They ruined my life be careful. I'd recommend the 24 hour mental health support team who have been my life saver and support though a very challenging time. These people are rude. They are not trustworthy. I've just read the reply that's totally incorrect. I was having counselling with yourselves for a very short time. So of course everything I'm saying is correct. Your company ruined my life. And you have no compassion or emotional empathy.

February 14, 2025
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Hi Jo-Anne, please could you share the details of who you had counselling with? Do you have any emails or text messages that have a contact name or number on them? I promise you, we do not offer counselling services direct - as we are a broker. I would very much like to investigate this for you. Could you contact me on admin@pegasusbenefits.co.uk or call me direct on my mobile 07394805589.



Hi Jo-Anne,

I’m sorry to hear that you’ve had such a difficult experience, and I truly hope you’re getting the support you need during this challenging time. However, I’m concerned as I cannot find any record of you being a client of Pegasus Benefits, nor have you reached out to us directly.

As a health insurance broker, we connect businesses with providers, but we do not handle claims or customer service for insurers directly. If you have had a negative experience with an insurer recommended to your employer, I would encourage you to contact me at admin@pegasusbenefits.co.uk, and I would be happy to assist in any way I can.

Additionally, I want to clarify that we do not operate a 24-hour mental health support team, though many of the policies we broker include mental health benefits. If you could provide details on your interaction, I would be more than willing to investigate this further.

I have flagged this review with Trustpilot for verification, as it does not reflect any engagement with our business. While I respect everyone's right to share their experiences, I kindly ask that any feedback posted here is accurate and relates to direct interactions with Pegasus Benefits.

Wishing you all the best,

Victoria Jones.

Owner, Pegasus Benefits Ltd.

Rated 5 out of 5 stars

Exceptional service!

I recently had the pleasure of using Pegasus Health, and I can honestly say it exceeded all my expectations! From the moment I first interacted with Vicky, everything was smooth and seamless. Nothing is too much trouble and anything that does require attention is sorted in a timely fashion and without question.

What stood out the most was the attention to detail and the incredible customer service. Vicky is responsive, friendly, professional, and went above and beyond to ensure I was satisfied. Her understanding of the health benefits market is exceptional and things are explained in layman's terms.

I wholeheartedly recommend Pegasus Health to anyone looking for private medical insurance and health benefits. It's worth every penny and more! Definitely a 5-star experience.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Vicky is our go to

Vicky has proven to be a fantastic contact to have. Her insurance knowledge is second to none and I trust her judgement implicitly. She communicates everything in an open and honest fashion and is quick to respond. She is a professional with excellent client care.

February 28, 2024
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you for the lovely review Sarah it’s very appreciated. xxx

Rated 5 out of 5 stars

Easy to work with and explains…

Easy to work with and explains everything in plain English. Genuinely great service!

February 16, 2023
Unprompted review
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Reply from Pegasus Health

Plain English with a Welsh twist! Hahaha .. Thank you Ryham, I really appreciate your business and such a lovely review x

Rated 5 out of 5 stars

Vicky has reduced my policy…

Vicky has reduced my policy significantly which I’m really pleased about ,
She really does her research and is w pleasure to do business with

January 25, 2024
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you for the lovely review Gill, I am thrilled to have been able to secure you a significant saving on your renewal this year! X

Rated 5 out of 5 stars

Amazing service

Amazing service - highly recommend. Professional and Friendly. Vicky was really personable and made is very easy for the staff to understand the App and Benefits.

December 7, 2023
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you so much Alan, you have a great team! It was an absolute pleasure to launch your fabulous new health benefits.

Rated 5 out of 5 stars

Vicky is absolutely amazing at what she…

Vicky is absolutely amazing at what she does - so knowledgable and helpful in ensuring you get the right solution for your needs! Would highly recommended to anyone.

April 7, 2023
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you so much Andy - really appreciate the feedback x

Rated 5 out of 5 stars

Would Highly Recommend

Victoria is brilliant to work with and has given great insight into the private healthcare industry. With her knowledge base she has supported our business with sourcing the best competitive solution for private healthcare. She has gone above and beyond to support us solve problems which are not driven from her own business' doing and shows that she cares about the overall experience we have with our healthcare benefits. Would highly recommend.

October 31, 2023
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you for the amazing review Rachael, it’s so lovely to be working with you and the team. You have a fantastic cover and I’m proud as punch that you and the business have chosen to work with me again for another year as we continue to work together to promote and support your company health and wellbeing strategy.

Rated 5 out of 5 stars

Amazing

Amazing, Caring and Knowledgeable service from an industry expert. We could not recommend Victoria and the team at Pegasus Health enough. If you are looking for support for you or your employees then you should definitely speak to Team Pegasus.

November 22, 2022
Unprompted review
Pegasus Health logo

Reply from Pegasus Health

Thank you so much for the lovely review, it means the world to both me and the team 🥰

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