One of the brakes was set too close and preventing the wheel from moving smoothly. A call to support provided a quick and easy resolution by easing a bit more of the cable from the rotator leg. The cu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow...I had a question regarding what size cane tips my new cane needed (I was unable to find the information on Amazon's site or the manual that came with the cane) and you folks not only got back to... See more
Company replied
Everything! Ordering and the entire process including fast shipment. The way the product was packaged expressed high quality already there, which the product itself verified. Assembly was very simpl... See more
Company replied
This door latch is SO helpful for my husband getting in and out of a car. Also would recommend it for anyone under 6’ trying to climb into a tall truck. Simple and effective tool.
Company replied
Company details
Written by the company
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
The Pelegon Guarantee
✓ Free Shipping over $49 ✓ Free Returns ✓ 3 Years Warranty ✓ FSA/HSA Eligible
At Pelegon, we’re driven by a deep commitment to creating medical devices and aids that improve lives.
Every product is a result of our dedication to excellence, designed with care and attention to detail to support your safety and independence.
We go the extra mile to ensure our solutions meet the highest standards, not because we have to, but because we believe you deserve the best.
With Pelegon, you can count on products built with passion and purpose, made to help you move through life with confidence.
Contact info
United States
- support@pelegon.com
- pelegon.com
$20 off $100+ for Trustpilot
4.6
Excellent
645 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I already have a handle like this and…
I already have a handle like this and it works well. So when I decided to ride in a different car, I saw this handle on Facebook. I decided I needed another one. It works exactly like I wanted to.
May 29, 2026
Reply from PELEGON
Thank you so much for the wonderful review! We are thrilled to hear that your new Car Door handle is working out exactly as you wanted it to and that it's making your rides in different cars easier. We truly appreciate your support and for sharing your experience!
Reply from PELEGON
Thank you so much for your wonderful review! We are thrilled to hear that you find our product so sturdy. Providing reliable, high-quality support is always our top priority.
Thank you for trusting Pelegon!
The speed in which was delivered from…
The speed in which was delivered from time I ordered.
May 29, 2026
Reply from PELEGON
Thank you so much for your kind review! We are thrilled to hear that you were impressed with our fast shipping and delivery times.
We always strive to get your orders to you as quickly as possible, and we appreciate you taking the time to share your experience.
Ordering on your website was so easy… and the service you prove was so great to work with!
Ordering on your website was so easy and what made it so was the people who took my order. The people I corresponded with so prompt and helpful. I plan to tell any one in need of anything they are looking for that Pelegon sells to go to them. Thank you so very much!
May 27, 2026
Reply from PELEGON
Thank you so very much for taking the time to share your wonderful experience!
We are absolutely thrilled to hear that our team was able to provide prompt and helpful service, and that ordering on our website was a breeze for you. Your kind words and willingness to recommend Pelegon to others mean the world to our small team.
Thank you again for your support, and please let us know if you ever need anything else in the future!
Reply from PELEGON
Thank you for the feedback! We are glad to hear the product matched our advertising perfectly, and we appreciate your support.
Reply from PELEGON
Thank you for the review! We appreciate your feedback and are glad to hear you are happy with the quality and value of your product.
Excellent product
Excellent product; Very fast turnaround from online order to front door delivery!
May 27, 2026
Reply from PELEGON
Thanks for the great review! We pride ourselves on fast turnaround times and quality products.
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you so much for the great review! We are thrilled to hear that your order arrived quickly, was easy to assemble, and is working well for you.
Thank you for trusting Pelegon!
Very easy ordering and really fast…
Very easy ordering and really fast delivery time. Love my product also!
May 7, 2026
Reply from PELEGON
Thank you so much for the wonderful review! We are thrilled to hear that you had a smooth experience and are loving your new product. We truly appreciate your support!
The walker was so easy to put together…
The walker was so easy to put together out of the box! I was afraid that I would need help, but it was simple. I took it on a trip to meet my new great nephew and I could keep up with everyone. Indoors it’s not as maneuverable as a walker with smaller wheels, but outdoors it’s great. I like the sturdy hand holds and brakes. Unfortunately I lost the sturdy canvas carrying case when I checked the walker on an airplane. How can I order a new one to replace it?
April 29, 2026
Reply from PELEGON
Thank you so much for the wonderful review! We are thrilled to hear that our walker made it easy for you to travel and keep up with your family to meet your new great-nephew.
Our customer service team has just sent an email to the address on your account to assist you with getting a replacement canvas carrying case. Please check your inbox so we can get this resolved for you quickly!
Reply from PELEGON
We appreciate your feedback! Glad to know your package arrived in a timely manner.
Thank you for choosing Pelegon!
Pelegon provided independence
Pelegon made it easy to find the mobility equipment we needed for our daughter. She now feels safe and totally independent when showering alone.
May 5, 2026
Reply from PELEGON
Thank you so much for sharing your feedback! We are absolutely thrilled to hear that our equipment has made such a positive impact on your family's daily routine and peace of mind. Supporting your loved one's freedom and comfort is exactly why we do what we do.
We truly appreciate your support and wish your family the very best!
Aileen & Samantha are rock stars
Aileen & Samantha are rock stars. They know how to put the customer first. They helped me through a return in a record amount of time with a minimum amount of fuss. Quite a pleasant surprise for us. Thank you Pelegon for your quality recruiting and products.
May 27, 2026
Unprompted review
Reply from PELEGON
Thank you so much for the wonderful review! We are absolutely thrilled to hear that our team provided you with such a quick and hassle-free experience.
Putting our customers first is always our top priority, and your kind words mean the world to us. We appreciate your support and look forward to serving you again in the future!
I ordered a piece of bathroom support…
I ordered a piece of bathroom support furniture and am very satisfied with the product
December 3, 2025
Reply from PELEGON
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you are happy with your recent purchase and that it met your expectations.
Thank you for choosing Pelegon!
This shower chair is excellent!
This shower chair is excellent!! The process of transferring my dad in and out the shower is great!!
May 2, 2026
Reply from PELEGON
Thank you so much for sharing that! Knowing that our chair is bringing peace of mind and making things smoother for you and your dad is exactly why we do what we do. We are so incredibly grateful for your kind words!
Thank you for trusting Pelegon!
I never received something I ordered on…
I never received something I ordered on the internet so fast.
May 1, 2026
Reply from PELEGON
Thank you so much for the fantastic feedback! We always aim to get your items to you as quickly as possible, and we are absolutely thrilled that we exceeded your expectations. We appreciate your support!
I am very pleased with the quality of…
I am very pleased with the quality of the items that I ordered. I have not used two of them because I got them to use on a future trip with family. I expect to order another item prior to future travel. Good follow up from company is appreciated. Thanks!
May 1, 2026
Reply from PELEGON
Thank you so much for taking the time to share this! It truly warms our hearts to know that we've earned your trust and that you are happy with both our team's support and your new gear.
We are so excited for your upcoming family travels, and we can't wait to help you gear up again when you're ready for the next adventure. Safe and wonderful travels to you and your family!
Reply from PELEGON
Thank you so much for the great feedback! We are thrilled to hear that everything arrived quickly and exactly as expected. We truly appreciate your support and hope to serve you again soon!
When I first seen the hand bar for my…
When I first seen the hand bar for my toliet. And was happy so when I come out of rehab this will help me when I have to use the toliet. I will feel more secure when I get up. It was also delivered on time and no damages. It's also easy to put together. Thank you.
April 29, 2026
Reply from PELEGON
Thank you so much for the wonderful review! We are thrilled to hear that the safety rail arrived on time, was easy to assemble, and will provide the stability and peace of mind you need. We wish you a smooth, speedy recovery in your rehabilitation!
I like to fill of the product
I like to fill of the product on the skin of the two pumps. It seems to be the right amount to cover the face and neck, and it soaks in nicely.
May 22, 2026
Reply from PELEGON
Thank you for the wonderful review! We are so glad to hear that you enjoy our product. We appreciate your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.