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Peliccan Cars Reviews 243

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TrustScore 4.5 out of 5

4.7

Transportation Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the ease of the booking process and the punctuality of drivers. Many appreciate the reasonable pricing and the comfortable, clean vehicles provided. The staff, particularly the drivers, are frequently described as polite, friendly, and helpful with luggage, contributing to a stress-free journey. However, some people were dissatisfied with the service, mentioning issues like drivers not appearing, being significantly late, or taking extended, unplanned detours that caused missed flights or prolonged travel times. There were also instances where the wrong vehicle size was provided or customer service was perceived as rude and unhelpful.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise drivers for being friendly,... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy,... See more

Price

People report positive experiences with price. Many customers found the pricing fair, reasonable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising drivers for being on... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent taxi service! Booking was simple, the driver arrived early, and the ride was comfortable and stress-free. The driver was polite, helpful with luggage, and drove safely throughout the journey... See more

Rated 5 out of 5 stars

I recently booked with is company for a journey from Heathrow Airport to E10, and the entire experience truly deserved a full 5-star review. From the moment I landed, the communication was clear and r... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Start to Finish! I had a fantastic experience with Taxi Company. The driver arrived right on time, the car was spotless, and the journey was smooth and comfortable. The dri... See more

Company details

  1. Transportation Service

Written by the company

Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on Trustpilot

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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Replied to 55% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Good service and price

Quick confirmation of a last minute booking. Driver on time, polite and communicative, car was new and clean. Very reasonable price from London centre to LGW.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Car booking

We booked a 7 seater car to pick us up from Kensington and dropping us home to Kent at 3am and it was a great service. Straight after booking, the communication with driver was good. When picking us up in London he was on time and letting me know when he was due to arrive. Would recommend this service.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Cheap and great service

Easy booking.
Customer Assistance perfect.
Notifications during every step of the journey.
Efficient and silent driver for our night route to Stansed Airport.
Competitive prices, would definitely recommend it!

April 12, 2026
Unprompted review

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