Pembrook Resourcing Reviews 93

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not recommend this company at all - Iain is the rudest person I have ever dealt with when looking for work! Repeatedly sends rude & unprofessional messages when he’s told that you’re not interested... See more

Rated 5 out of 5 stars

Due to being laid off halfway through December I was at a loss Iian called me and said he had a job that may interest me He arranged an interview for the next day He kept me informed on how it went... See more

Rated 5 out of 5 stars

Just secured a Head of Business position with a well established reputable group. Iain who dealt with the process from start to finish was fantastic. Kept we well informed communication both with myse... See more

Rated 5 out of 5 stars

I’ve worked with Ian for some years now, both as an employer and more recently as someone looking for a new role. My experience has been extremely positive throughout, I’ve had nothing but good honest... See more

Company details

  1. Recruitment Service

Written by the company

Welcome to Pembrook Resourcing, an Automotive recruitment company built on simple but long-lasting values! In such a competitive market we know it is crucial to stand out from the pack, our core values are based on integrity and professionalism! We understand the importance of hiring highly motivated professionals into your business, selecting and recruiting the right candidates is sometimes a hard task so we offer a top-quality service which is tailored to your requirements within the business. As a company we know that candidates will one day become our clients, so we emphasise on high levels of communication between candidates as well as clients. Recruitment is built on strong communication and an understanding of their requirements, so we try and offer the highest level of customer service when representing candidates to our clients and vice versa! We have recently been accredited as a ''Professional Recruitment Business'' from the British Institute or Recruiters which is a great testimony on how we operate!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've had two great experiences with…

I've had two great experiences with Iain McDonald in the last year. Each times he's been a pleasure to deal with, keeping me up to date on his clients thoughts. Thank you Iain for keeping me in mind when finding new roles.

November 21, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Thank you Ben! We wish you all the best! :)

Rated 5 out of 5 stars

Dealing with Connor Mortlock from…

Dealing with Connor Mortlock from Pembrook Consulting has been an absolute pleasure. Connor has been great to deal with from the time he first contacted me. He kept me updated all the time and always came back to me if I had any questions. His service and professionalism is excellent.
Thank you Connor

December 4, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Hello Richard,

This has been passed on to Connor! Thank you very much for this and we wish you all the best.

Pembrook Resourcing

Rated 5 out of 5 stars

Allways there to help

Allways there to help, they also ring me for jobs and polite and professional and would recommend them all day long, youbwill nit be disappointed by this company

November 14, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Thank you very much Stuart, pleasure to help you! All the best!

Rated 4 out of 5 stars

Great stakeholder interaction

Courteous at all times, providing feedback promptly and accurately.

April 3, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Hello Dalton,

Thank you very much for this! If you ever need assistance again, please feel free to reach out again!

Rated 5 out of 5 stars

Connor Mortlock was my recruiter who…

Connor Mortlock was my recruiter who was highly helpful in getting me a property manager role at a Well-Renowned Real estate firm. Pembrook Resourcing thank you very much. Please thank Connor for me too😄

January 1, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

You are more than welcome Henry, thank you very much! We hope things are still going well there :) all the best.

Rated 5 out of 5 stars

Got me a job that suits me

Got me a job that suits me, professional, excellent, friendly service

November 9, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Thanks Jack! Our pleasure :)

Rated 1 out of 5 stars

Would never use this company

Would never use this company, managing director swears at clients, very very unprofessional,worst experience in my years in my industry.

Typical response below ignoring the truth. Your managing director called me, quote “an f idiot” for wanting to change an appointment. He obviously cannot take the pressure of sales

November 14, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Hello Matthew,

I am really sorry you feel this way. I actually overheard the entire conversation and I believe Iain said that we are dealing with a lot of people changing their mind's, cancelling interviews at the very last minute, people just ignoring us, changing the preference and what has been said from the very first interview we held over the phone. When Iain went to run through the notes of the other day you cut him off and he got the reply of 'I dont need to be told what I told you last week'.

In terms of people being unreliable, changing interviews after managers change which site they are supposed to be at to meet needs, it is very frustrating and disappointing, if the role isn't of interest then it is so much more appreciated when people are upfront with us in the beginning, which unfortunately people aren't.

We wish you all the best in employments.

Kindest Regards,
Kirsty
Pembrook Resourcing

Rated 5 out of 5 stars

The whole team have been fantastic

The whole team have been fantastic. Very helpful and always available. They have chased things through and delivered on everything they have said they would. Fantastic job all round. I have been offered 2 positions through their work and of course accepted one and start on Monday.

November 15, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Thank you very much for this Wayne, it has been a pleasure working with yourself! All the best :)

Rated 5 out of 5 stars

Kristy Was Fantastic!

Kristy was a massive help. She was very professional and understanding. She is an asset to your company. Very kind, very lovely to talk to.

April 27, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Hello Oliver,

Thank you very much with this. We would always be happy to help again! We hope you are getting on well :)

Rated 5 out of 5 stars

Fantastic professional team who go…

Fantastic professional team who go above and beyond for you.
This friendly approach to helping you gain your next exciting role is what sets them apart from many other motor trade recruiters 10/10

April 27, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Hello Allan,

Thank you very much! Was a pleasure working with you and hopefully we can work together in the future!

Rated 5 out of 5 stars

Great experience

Great experience, clear communication throughout, answered all questions I had and kept communicating throughout so I was always kept updated.

March 17, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Thank you very much Charlie! All the best!

Rated 1 out of 5 stars

Ian who claims he's the company…

Ian who claims he's the company Director really needs to be more empathetic. He's absolutely rude and has no manners wouldn't deal with these cowboys

February 16, 2023
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Good Afternoon Bhasker,

We are very sorry that you feel this way in terms of our recruiting.

Unfortunately from our clients perspective and our point of view, dealing with yourself proved to be very difficult. It was very hard to be any more empathetic as within the 3 months we have actually dealt with yourself, the first interview was cancelled with a last minute occurrence (illness or a incident) which we were very empathetic towards, after this instance and the 3 months timeframe from interviewing, we have been advised by your employer (our client) there has been very minimum days worked (again, through sickness and other occurrences& several different incidents with very little communication, if any at all)

As a Recruitment company we find it very disappointing when our clients chase us to say that the employee is ignoring them, not returning or just not replying to them or explaining any situation, as this makes us look bad when representing the candidate.

Kindest Regards,
Kirsty Robyn
Pembrook Resourcing

Rated 5 out of 5 stars

Ian and Kirsty were brilliant

Ian and Kirsty were brilliant - they always kept me in the loop and ensured that I had all the information I needed. They were both really passionate and easy to talk to.

November 1, 2022
Unprompted review
Pembrook Resourcing logo

Reply from Pembrook Resourcing

Thank you very much Sam, equally as was you!! We wish you all the best!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look