The Peninsula Air team arrived on time, were polite and considerate, completed the works exactly as they said they would, worked very hard during the day and tidied up when finished. They overcame dif... See more
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Peninsula Air Conditioning is based in Warriewood on the Northern Beaches of Sydney. Established in 1999, it offers air conditioning solutions to homes and businesses in the Northern Beaches, North Shore, Inner West, and Eastern Suburbs. In June 2012, we opened a branch office covering Sydney's Eastern Suburbs and Inner West. At both branch locations, we offer the same products, attention to detail, and customer service as we do here on the Northern Beaches.
8A Prosperity Parade, 2102, Warriewood, Australia
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Easy to purchase, asked a question prior and had a reply within the day. Order arrived within a few days and install was simple enough
Always responsive and helpful and very knowledgable about the product they sell and support.

Reply from Peninsula Air Conditioning Pty Ltd

Reply from Peninsula Air Conditioning Pty Ltd

Reply from Peninsula Air Conditioning Pty Ltd
Very prompt service when quoting for the new heating and AC system. Installation was timely and professional. However, when things start to wrong the follow-up work to troubleshoot and repair becomes problematical at best. It took most of the winter, without heating, to get it fixed as they “no longer do heating” and passed the buck on getting it repaired to the manufacturer who in turn told me to “go to the yellow pages”. Nice.
And now the AC system, just in time for summer, has failed. Many calls have been placed with promises to call back but alas radio silence.
I would not recommend them based on their after sales “care”.

Reply from Peninsula Air Conditioning Pty Ltd
The workers were professional and very tidy using vacuum cleaner and efficient

Reply from Peninsula Air Conditioning Pty Ltd
We were very pleased with the communication, follow up and support. Would recommend.

Reply from Peninsula Air Conditioning Pty Ltd
Wonderful experience from start to finish. The guys were extremely helpful and polite. Very happy with our new a/c!

Reply from Peninsula Air Conditioning Pty Ltd
Everything was done expertly with no problems.

Reply from Peninsula Air Conditioning Pty Ltd
Your technicians were very nice, efficient, polite and answered our questions.
They cleaned up and vacuumed when finished.

Reply from Peninsula Air Conditioning Pty Ltd
I couldn't be happier with the service I received and can strongly recommend Peninsula Air Conditioning. The service was perfect and the people working on the job are friendly and helpful. It is a 100% for me!

Reply from Peninsula Air Conditioning Pty Ltd
Dawod and Boston who installed the unit were extremely efficient, respectful and prompt. They did an excellent job installing and clearing up and I have no hesitation in recommending their work.

Reply from Peninsula Air Conditioning Pty Ltd
Very professional installers, and great service provided by all the team

Reply from Peninsula Air Conditioning Pty Ltd
Amazing installation team. Very friendly and professional. All done in a day and everything left spotlessly clean. Very happy customer.

Reply from Peninsula Air Conditioning Pty Ltd
Peninsula replaced our elderly ducted system with a new Daikin unit. They came on time, did the job quickly and thoroughly, and cleaned up afterwards. I was entirely satisfied with the experience.

Reply from Peninsula Air Conditioning Pty Ltd
Refreshing to deal with a company that keeps its word and money isn't everything...perfect..

Reply from Peninsula Air Conditioning Pty Ltd
This is the second Air-conditioning system I have had installed by Colin and his team at Peninsula.. they’ve done an absolutely fantastic job both times. I always go by word-of-mouth and I was recommended to Colin by a close friend who had his Air-conditioning done by Peninsular. From start to finish they’re just fantastic and. The workmanship was outstanding. I’ve recommended to myself to close friends who views them as well great work.

Reply from Peninsula Air Conditioning Pty Ltd
`From the initial meeting to the final installation I was very pleased with the service I received. They were a great team and worked well together to deliver a great product.

Reply from Peninsula Air Conditioning Pty Ltd
Excellent professional service. Good communication from start to finish and very polite and efficient installation team. Work was of high standard .Would highly recommend. Thanks Sam and team.

Reply from Peninsula Air Conditioning Pty Ltd
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