Pencilguyshop Reviews 732

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products, which often exceeded expectations. Customers found the ordering process to be very easy and efficient, with many appreciating the quick confirmation receipts, proofs for approval, and delivery tracking. The delivery service was consistently highlighted as fast and timely, with many orders arriving sooner than anticipated. People also noted the superb service and communication, especially regarding order details and shipping updates. However, some reviewers experienced issues with their orders not arriving due to internal problems, though these were often promptly addressed by the company's support team. A few other people also felt that the color of the product varied slightly from what was expected based on online images.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality of the pencils and... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of the pencils and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of the ordering process and quick... See more

Service

Consumers find service to be positive, with many reviewers expressing their satisfaction and intent to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pencil Guy Shop is amazing! Super quick, responsive, and always willing to help — even with last-minute requests. They’ve gone out of their way after hours to make sure I was taken care of. The prod... See more

Rated 5 out of 5 stars

I'd like to thank the Pencil Guy Shop for a great first experience. The process was quick and easy to customize the pencils and the turn around time was less than a week. The pencils look great and ar... See more

Rated 5 out of 5 stars

The web site was clean and simple to glance at options and choose what fits my needs with immediate pricing laid out based on quantity and type of pencil to be ordered. Ordering was a breeze too with... See more

Rated 5 out of 5 stars

I’m updating a previous review to reflect the customer service experience I had with this company. My order was not delivered due to an internal issue. I put my review out noting that it did not arriv... See more


Company details

  1. Office Supply Store
  2. Print Shop
  3. School Supply Store

Written by the company

Personalized and blank pencils - lowest prices and quickest service! Can ship same or next day! Five star rated on amazon - Pencil Guy!


Contact info

4.9

Excellent

TrustScore 5 out of 5

732 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome service

Awesome service, awesome communication and delivery. All around was very smooth and the pencils look great. Will use again for sure.

April 27, 2024
Rated 5 out of 5 stars

Great pencils

As advertised, color was true and vivid (we picked dark green to go with our cypress-themed wedding favors!) and came quickly and safely wrapped! A real find.

April 24, 2024
Rated 5 out of 5 stars

Brian made the impossible happen!!!!

Brian could not have been more helpful or a better professional while displaying great equanimity in helping me receive customized pencils within 48 hours!!! He made the impossible possible!
The “mood” pencils are a beautiful color and quality and the words and logo could not be better!! Thank-you, Brian! I am a very, very happy forever customer!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Communication was outstanding and prompt! Quick shipping, great product for great price, excellent experience!

May 1, 2024
Rated 5 out of 5 stars

Very happy with my purchase!

I got a proof so quickly I was surprised. Then, the product arrived so quickly I couldn't believe it. I mean, the Pencil Guy isn't Amazon. They don't have to be so quick, but wow!! And I LOVE my pencils! I will re-order for sure.

April 30, 2024

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