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Pendant Alert Systems  Reviews 1

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TrustScore 3 out of 5

3.2

Emergency Care Service
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Company details

  1. Emergency Care Service
  2. Disability Services and Support Organisation
  3. Home Health Care Service
  4. Home Help Service
  5. Aged Care

Written by the company

As one of the leading solutions to professional Tele-Care, Pendant Alert Systems Ltd specialise in helping to give you and your loved ones’ peace of mind. When you join Pendant Alert Systems Ltd you will have access to our UK TSA Monitoring Centre 24-hours a day, 365 days a year. We are very proud of our exceptionally high level of customer care. All our operators aim to respond immediately to any emergencies, maximising safety and increasing security and reliability. Our Personal GPS Smart Tracker SOS Personal Alarm allows the user to talk directly into the device wherever they are, removing the risk of any delay in the case of an emergency. Customers will receive the safest SOS procedures in the industry, allowing full protections both indoors and outside, across the UK . In the event of a fall, the automatic Fall Detection feature will be activated, alerting the UK Monitoring Centre immediately, who will be able to send the appropriate assistance to you.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Rude lady customer service

I became customer about 2 years ago. Cancelled services in October 2024. Alarm pendent still connected to monitoring service (13/2/26) Rang customer service and explained it's still connected. Said they would give me call back. Lady phoned me back extremely rude. I explained situation. Her advice was just throw alarm away. Accused me of being difficult. Said I'd log a complaint and she phoned back to apologise then said I didn't need to phone you as your not a customer. Avoid the company. If you require an alarm for a relative or whoever please go to a more reputable name. After cancelling down original email stated if you ever want to rejoin us your more then welcome welcome will set you up. Yeah like I'm doing that now. Avoid

February 13, 2026
Unprompted review

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