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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting their effectiveness in improving gut health, digestion, and overall well-being. Many people report significant positive changes in their health, such as improved metabolism, reduced bloating, better regularity, and even assistance with managing conditions like IBS and prediabetes. Consumers frequently recommend these products to friends and family, emphasizing their life-changing impact. However, some customers also noted issues with customer service, mentioning difficulties in reaching live agents, chats ending abruptly, or problems with order accuracy and subscription management. A few people expressed dissatisfaction with the product's effectiveness, experiencing increased gas and bloating, or questioning its benefits.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Quality

People report positive experiences with quality. Many customers praise the effectiveness of the products,... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report positive experiences,... See more

Subscription

Clients share ambiguous opinions on subscription. Many appreciate the ease of ordering, the convenience of... See more

Order

Customers had ambiguous experiences with order. Some reviewers found it easy to order and cancel... See more

Based on these reviews

Rated 5 out of 5 stars

I had a burst appendix ten years ago and after that started having severe gastrointestinal problems. A fecal DNA test revealed that I had no beneficial flora in my gut. Over a nine-year period, I ha... See more

Rated 5 out of 5 stars

I started taking Pendulum Glucose Control in 2021 and though I wasn’t expecting to, lost 20 pounds (I’m assuming due to the product supporting my metabolism and reducing my sugar cravings). I stopped... See more

Rated 5 out of 5 stars

Not really sure why the reviews are not better than this. My experience with Pendulum has been very good. The products are exceptional. I’m on ZepBound, have lost 31 pounds, and feeling great! Largely... See more

Rated 5 out of 5 stars

Taking Metabolic Daily for both my husband and I are life changing. Not only are we regular with bowel excretion but we also have tons of energy. My memory & cognition is markedly improved with taking... See more


Company details

  1. Vitamin and Supplements Store
  2. Biotechnology Company

Written by the company

Pendulum is a biotechnology company on a mission to transform the health of millions by making the gut microbiome understandable, accessible, and actionable. We believe better health starts in the gut—and that people deserve solutions grounded in real science. Founded by PhD microbiome researchers, Pendulum develops evidence-based probiotics that are supported by clinical research and manufactured to rigorous quality standards. Our team includes scientists and clinicians who study how specific bacterial strains function in the body and how they can help support metabolic and digestive health. Pendulum brought live Akkermansia muciniphila to market in the U.S. using a proprietary process designed to keep oxygen out so that it can thrive inside your body. Our formulations are built with carefully selected strains, produced with a focus on viability, potency, and consistency, so customers can feel confident in what they’re taking. We’re committed to continuous scientific learning, responsible communication, ongoing research, and building products that meet a high bar for quality and integrity.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

30 days in and no results so far

I’ve been taking Metabolic Daily for a month now. I haven’t changed anything else. I’ve always heard that probiotics regulate your bowels but mine have been a roller coaster. Go a lot one day and then not again for a few days. I’ve also gained a few pounds. Cravings and appetite are the same. I’ve got a three month supply so I’ll finish it. Maybe my system is a little late to the party. But so far I’m disappointed.

March 27, 2026
Unprompted review
Pendulum  logo

Reply from Pendulum

Hi Carolyn,

Thank you for taking the time to share your feedback. We really appreciate it!

Because every microbiome is different, the timeline for noticing benefits can vary. Some people feel changes within a few weeks, while for others it may take 6–8 weeks of consistent use.

It’s also worth noting that not all benefits are immediately noticeable - many of the strains support things like gut barrier integrity and metabolic function behind the scenes.

If you’re unsure whether this is the right fit, we’re always happy to help guide you based on your goals. Our team will be reaching out shortly!

Rated 2 out of 5 stars

I know they said to give it a few…

I know they said to give it a few months, but after completing 1 month, I'm so unbelievably constipated. Maybe I just have different gut needs, I don't know... but I will not be ordering any more.

March 25, 2026
Unprompted review
Pendulum  logo

Reply from Pendulum

Hi Shannon,

Thank you for taking the time to leave a review and for sharing your experience. Hearing feedback from our customers is so important to our team!

Results can show up on different timelines, since everyone's microbiomes are unique. Some people notice changes fairly quickly, while others may need 6–8 weeks (or a bit longer) of consistent use.

It’s also common for some of the benefits to be less obvious at first, since many of the strains are working in the background to support gut health and metabolic function, even if you’re not feeling immediate day-to-day differences.

If you haven’t noticed much yet, it may be worth giving it a little more time and watching for smaller changes like digestion, energy levels, cravings, or regularity. And if it would be helpful, we’re happy to help you figure out whether this product is the best fit for your goals.

Either way, our team will be reaching out soon to learn more and see how we can help.

Rated 5 out of 5 stars

I have been taking Pendulum for several…

I have been taking Pendulum for several months now and I am very pleased with the results.
My issues of reflux, heartburn and stomach discomfort have disappeared completely!
I recommend this product highly.
Terri Chesser

February 28, 2026
Unprompted review
Pendulum  logo

Reply from Pendulum

Thank you so much for sharing your experience. We’re thrilled to hear this! Stories like yours are exactly why we’re so passionate about the work we do.

We're so glad Pendulum has been a helpful part of your routine!

Rated 5 out of 5 stars

MUST READ!

I did plenty of research only to find major studies showing the correlation between gut health, pro biotics, and diabetes… then I stumbled upon Pendulum Life so I figured I’d give it a try. Full disclaimer I WAS a pre diabetic with an A1C fluctuating between 5.6-5.9. No matter what diets I tried, I couldn’t bring down that A1C. I am a full time gym rat who goes 5x a week!

I have been wearing a CGM (continuous glucose monitor) for a few years now so I’m pretty privy to food that spike my glucose. As soon as I started taking pendulum I noticed my spikes were significantly lower and my fasting glucose when I wake up was in the low 90s (compared to high 90s / low 100s) when taking pendulum!

I waited approximately 4 months of continuously taking pendulum to re test my A1C and voila! Can’t speak highly enough about this product. I was very reluctant and didn’t have any expectations. It was more of a shot in the dark. But I sure am glad I came across pendulum! If you are on the fence about this supplement I would HIGHLY recommend it.

I can’t speak to anything other than my experience as a pre diabetic and how it lowered my A1C enough to not be pre diabetic any longer. If you find yourself in my position this is a MUST. I think it’s priced fair for the results it yields.

I’m not much a reviewer but I feel like I owe it to the world to spread the word. Diabetes is a disease I don’t wish upon my worst enemy as it runs strong on both sides of my family.. I’ve seen the damage it causes. If I can help even one person from all of my reviews it was well worth it.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

After a glitch, GREAT customer service...

*** 2/11/26. Just got a response back from Pendulum Customer Support. I'm happy to say that the stories of their great customer service is correct; they were very nice & helpful & immediately processed the correct product, which I should receive shortly. Looking forward to seeing how this product works!
====================================

I tried to order the GLP-1 Probiotic but accidentally ordered the single-strain Akkermansia because the product pages are confusing. Order #1378602 on 2/3/26.
I contacted support through their portal as soon as I found out it was the wrong strain. I was asked if I wanted a refund or exchange; when I said exchange, I was told someone would follow up in a day.
No one did. The order shipped anyway, and I got a 3-month supply of the wrong product.
No one EVER contacted me.

Ironically, a friend had the same issue and emailed them directly—she got quick help. She’s now tried to help me over email too, and we’re still being ignored.

I really wanted to love this brand, but getting a simple issue fixed shouldn’t be this difficult.

February 11, 2026
Unprompted review
Pendulum  logo

Reply from Pendulum

Hi there,

We're so sorry this happened and appreciate you bringing this to our attention. Our team will be reaching out today to provide a resolution. Timely responses and our customers' experiences are extremely important to us and we'll do our best to understand what happened and to make this right.

With care,

The Pendulum Support Team

Rated 5 out of 5 stars

Two years with Metabolic Daily

My gall bladder was removed 35 years ago. When an mass was removed from my small intestines 15 years ago, I also lost 6" of small intestines. My digestive system has been stressed, most definitely.
Once I started taking one Pendulum Metabolic Daily capsule on a daily basis, my digestion improved to where I am regular, with few bloating or aching issues.
These improvements were gradual and accompanied with other lifestyle changes, (exercise, hydration, moderation).

February 4, 2026
Unprompted review
Rated 2 out of 5 stars

I signed up for the subscription and it…

I signed up for the subscription and it was due to be filled on Sunday, February 1. Today, Wednesday, February 4 I contacted the company with my concern that the order had not shipped based on SHOP, USPS, and Pendulum. I received the canned sorry about your luck email but we have too many customers to care about your issue. This product is not cheap and if I am choosing to use some of my disposable income on their product then they would want to ensure I received it timely.

February 3, 2026
Unprompted review
Pendulum  logo

Reply from Pendulum

Hi Patti,

Thank you so much for bringing this to our attention - we're so sorry to hear this. Making sure our customers feel that their concerns are properly addressed is extremely important to us. We'll be reaching out soon to make this right.

Rated 5 out of 5 stars

Pendulum

Pendulum, Metabolic Daily, Polyphenol Booster are incredible pre and probiotics , which helps one with gut health. It has helped me with weight, and DI2 , management. We are blessed, to have Pendulum

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing negative to report

I’ve been using Pendulum products for a few years now. I didn’t switch products because of their effectiveness. No, I switched because I take a few very strong medications and they negatively impact my stomach. I knew I would need to switch up the products because each aid me with digestion, differently. I’m sure I will switch to a different product soon because I’m finally stabilizing my medication and may need to ‘trick’ my digestive system to start working more efficiently. I don’t have anything negative to say about Pendulum and plan to be a customer for as long as I can continue to pay for the products!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Akkermansia is a miracle for me

Akkermansia is a miracle for me! I've been taking it for over a year and have almost no stomach issues from my leaky gut since. I would recommend it to anyone who wants to strengthen their digestive system.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Metabolic Daily is Life Changing

I've been taking the Pendulum Metabolic Daily now for two and half years. It has had a significantly improved my weight control and digestion (indigestion, gas, and bloating). I cannot imagine returning to life without it . . . and neither can my spouse!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fixed my Covid related gut issues

After 2 rounds of covid, I was experiencing a lot of trouble with my digestion. I heard about Akkermansia on a Podcast with Dr. Mindy Pelz and I decided to look into it. This is the first probiotic that has ever worked for me. I could actually feel my gut healing, and my digestion issues went away. After 6 months on Akkermansia, my needs and goals changed so I decided to switch to the Metabolic Daily. I recommend this product to all my friends.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

IT WORKS!!!

I had a burst appendix ten years ago and after that started having severe gastrointestinal problems. A fecal DNA test revealed that I had no beneficial flora in my gut. Over a nine-year period, I have taken every probiotic known to mankind trying to fix this. Most did nothing; a few did a little good. Pendulum's Akkermansia finally has me feeling back to normal!! It's wonderful!! I won't be without it from now on.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Akkermansia for…

I have been using Akkermansia for several years. I had been experiencing unbearable irritable bowel symptoms and nothing several MD's had suggested was helping. In my research I found info provided by Dr. Mark Hyman and Dr. William Li about the crucial benefits Akkermansia can provide but it was not available anywhere until a stumbled upon Pendulum. They were so helpful in providing support, telling me what to expect. It was early on in their release and they kept in touch to support me. Pretty much to the day they told me I could expect to see some results the miracle happened. I no longer needed to know where every bathroom was before I left my house. No more accidents or discomfort. I have regular formed bowel moments and I will say as a bonus my weight stabilized in a very good place. I highly recommend working with Pendulum. It could be a lifesaver for you..

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Life Changing Experience

I started taking Metabolic Daily in August of 2023. I had severe IBS for 2 years prior to finding Metabolic Daily.I had been taking another probiotic since 1996. I have experienced normal bowel health and the almost complete elimination of IBS since beginning the Metabolic Daily. It has truly been life-changing for me.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for bringing Akkermansia to the market!

I have been taking Akkermansia 500 Pro for about a year now and it has greatly helped keep my cholesterol under control. I don't know why it works, but I know they do! I trust the company's science behind their products and the customer service is great! The autoship is very convenient and easy to use.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and outstanding customer service

Great product that has helped me achieve the best digestive comfort I have had in many years. Also great customer service support. When my order did not arrive as scheduled, Pendulum was quick to follow up and ensure that a replacement order was in place. Just excellent personalized customer service.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Pendulum/Akkermansia a true blessing

Pendulum/ Akkermansia are such a blessing to me and my bowels. For the last several years my digestive health has gone from irregular, hard movements to regular, firm easy movements. My digestive health has maintained through various surgeries and cancer treatments. It's well worth taking.

January 23, 2026
Unprompted review

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