Peninsula Canada Reviews 

610
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, approachability, and deep knowledge of health and safety regulations. Reviewers consistently highlight the prompt response times, efficient communication, and helpful guidance provided during every call. People note that consultants take the time to explain complex policies clearly, making the entire process straightforward and easy to understand. Some reviewers were not happy with contract terms and felt pressured by rigid agreements. A few consumers also mentioned difficulties with cancelling services, noting that support was inflexible and unhelpful when addressing contract concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt response times and very... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and pleasant... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting that support is prompt and... See more

User experience

Consumers shared their satisfaction regarding user experience, highlighting professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tasha was so helpful to us in sharing her expertise and knowledge of Health and Safety issues. She is an excellent communicator and meets people where they are at. We're very appreciative that Tas... See more

Rated 5 out of 5 stars

We have had Leon for the 2nd year and we are extremely satisfied with his performance. He is extremely knowledgable and takes time to thoroughly explain all aspects of Health & Safety. He definitely g... See more

Company replied

Rated 5 out of 5 stars

April was super friendly and very knowledgeable. Highly recommend for business owners who want to make sure they’re doing OH&S correctly.

Company replied

Rated 5 out of 5 stars

This was a great update. Tasha Viveen made this experience pretty painless honestly. She was cheerful and funny and made it more like talking with an old friend than delving into the health and safe... See more


Company details

  1. Human Resource Consulting
  2. Occupational Safety and Health

Written by the company

We are a dedicated team of HR and health & safety experts, offering outsourced support to over 6500 small to medium-sized business clients in Canada. Simply put, we are an alternative solution to an in-house human resources team – one that’s affordable, that is. At Peninsula, we provide comprehensive around-the-clock, 24/7 HR and health and safety support that’s custom-tailored to your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(610)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite

Sara was Very polite, friendly and easy to talk with. She Made it through the documentation seamlessly and made it very clear to understand. Sara made sure we understood everything that was taking place and confirmed we understood before moving to the next step. She Asked questions about us and our needs to make sure we were getting everything covered appropriately.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Anupam listen carefully to my request…

Anupam listen carefully to my request and went out of his way to find the best solution for our organization and our employee. He took the time to answer my other questions and helped me to fully understand a bit more about the agreements

April 24, 2026
Unprompted review
Rated 4 out of 5 stars

Great help from Anupam

I had the opportunity to work with Anupam. He is very supportive and helpful, often balancing the hard truth with compassion and understanding. I learn a lot when speaking with Anupam. He seems prioritize my concerns, taking them seriously.
Peninsula on a whole works well, but I often anticipate a response much quicker as promised, which causes me to then follow up with a phone call hours later. As an idea, they should summarize the content of the phone call and email it to you after.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

unresolved issue

I’m leaving this review in hopes of getting Peninsula’s attention. I recently got a marketing call from them even though I already have an open ticket to cancel our contract. After three calls over six weeks, no one has called me back about the issue I actually need resolved. We never needed legal services from them, and it feels like they are better at marketing than customer service. Be careful with this company.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Services not what was explained…

Services not what was explained initially. Having issues trying to cancel this agreement. No one is letting me talk to someone that can make a decision. So have been paying for nothing BE VERY CAREFUL - DON'T SIGN ANYTHING UNTIL YOU CAN SEE SERVICES IN DETAIL.

May 13, 2025
Unprompted review

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