Peninsula UK Reviews 

23,825
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and prompt support received during complex health and safety or human resources management processes. People truly appreciate the professional guidance, noting that dedicated advisors are incredibly patient, reassuring, and always explain everything clearly without confusing jargon. Some reviewers were not happy with response times and communication gaps when trying to secure urgent answers for their business matters. A few other consumers also felt that the service could occasionally be slow, leading to frustrating delays and a disappointing lack of proper follow-up.

What people talk about most

Staff

People report positive experiences with staff, frequently expressing appreciation for the knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the supportive, knowledgeable, and... See more

Response time

Clients share positive opinions on response time, frequently highlighting that reviewers receive swift... See more

User experience

Consumers find user experience to be positive, highlighting helpful support staff who make navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Willem Fung, our Health and Safety Consultant, again. He’s brilliant with a vast knowledge base and his advice was incredibly helpful and crucial for our business. His comprehensive report also... See more

Company replied

Rated 5 out of 5 stars

We've been a customer with Peninsula for some time and have always had a supportive and valuable service. Recently, we worked with Danielle, who expertly guided us and quickly responded to our long... See more

Company replied

Rated 5 out of 5 stars

Danielle is absolutely brilliant to work with. She is always quick to respond, incredibly supportive and really knowledgeable. She has taken the time to understand our business and, importantly, w... See more

Company replied

Rated 5 out of 5 stars

Speaking with the team frequently to help a client meet compliance - someone is always prompt in response. Particularly grateful for the time Jonathan gave to go through a lengthy audit and point out... See more

Company replied


Company details

  1. Human Resource Consulting
  2. also in
  3. Business and IT Consulting Agency
  4. Employment Consultant
  5. Legal Services
  6. Occupational Safety and Health

Written by the company

Since 1983 Peninsula has been providing professional services to small businesses across the UK. We started small ourselves, just a few people in a room. So, although we've grown over the years, our values remain the same. We know what small businesses need because we are still a small business at heart. Today our services go beyond employment and HR to cover health and safety management, insurance, employee well-being, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best. We have expanded to provide these services to small businesses in Ireland, Australia, New Zealand and Canada meaning that more people are protected by Peninsula. HR Outsourcing Services Health & Safety Services Free Guides and Downloads! Peninsula BrAInbox Celebrate our 40TH Anniversary with a 1 year Free service give away!


Contact info

4.9

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(23,825)

2,883 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding support through genuinely…

Outstanding support through genuinely challenging situations

We have worked with Peninsula through a number of complex and challenging employment matters, and the support we have received has been exceptional.

A particular mention must go to Danielle Sullivan, who has been an outstanding source of advice, guidance and practical support throughout. Danielle combines a strong understanding of employment processes with a calm, pragmatic and commercially sensible approach. When situations have been complicated or time-sensitive, she has consistently been available, responsive and focused on helping us find a clear way forward.

What we particularly value is that the support never feels generic. Danielle takes the time to understand the circumstances, works through the detail with us and provides clear advice that can actually be applied in the real world.

Having knowledgeable, dependable people alongside you makes an enormous difference when dealing with difficult employment situations. Danielle and the wider Peninsula team have provided exactly that.

An excellent service and a team we have come to trust. Highly recommended.

September 24, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Christopher Villiers was extremely…

Christopher Villiers was extremely efficient and professional in providing some documents we required for the Safe Contractor accreditation renewal process. He was incredibly helpful and responded promptly to every request.

His professionalism, communication, and attention to detail made the whole process much easier for us. We really appreciated his support and would highly recommend his services.

September 24, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 4 out of 5 stars

it has been a good experience so far…

it has been a good experience so far with lots of aspects that are going to help my business move forwards. Melanie Taylor was efficient with my documents and took the time to understand how we operate

September 24, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

I had a very positive experience with Jeff Tam

I had a very positive experience with Jeff Tam who assisted me with a redundancy case.

Jeff was extremely helpful, approachable and always to the point. His advice was clear and practical, and I particularly appreciated that everything we discussed was followed up and confirmed by email, so I always had a clear record to refer back to.

Communication throughout was excellent. Whenever I asked him to contact me, he came back to me promptly and was always happy to answer any additional questions or clarify anything I was unsure about.

It was reassuring to have someone knowledgeable and reliable guiding me through the process. I genuinely appreciated his support and would have no hesitation in recommending the service.

September 15, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Lisa is very skilled at resolutions

Lisa is very skilled at resolutions - she listens, acknowledges concerns and responds quickly. I've worked with Lisa a few times and she is very efficient.

September 22, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Great advice

As a small company this was our first time using Peninsula. Nicole has been extremely helpful throughout the process. She has always been approachable, professional and quick to respond whenever I had questions or needed some guidance. I really appreciate the help and support she has given us.

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Josh has been fantastic to work with

Josh Dempster has been fantastic to work with, very knowledgeable and quick to respond. I have had consistently good advice from him and it has proven invaluable. I am CIPD Qualified, but sometimes in long difficult cases it's so helpful to have the back up, knowledge and insight of another professional.

September 22, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Sarah Dearman at Peninsula

Sarah Dearman has been excellent to deal with and it's been a great experience so far.

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Redundancy help for Pa’s

If it wasn’t for all the help Jennifer Kwiatkow gave me on getting me through this mine field of redundancy pay for my daughters PA’S after she passed away, I dread to think what would have happened I was at my wit’s end on the first call with her, she calmed me down and dealt with all the issues I had. Jennifer was a godsend and I will never be able thank her fully, but thanks so much Jennifer for all you have done and all the kind words you have spoken. Jennifer Kwiatkow Is very much an asset to peninsula.

September 17, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your feedback. We are very happy to know you have had a positive experience with Jennifer here at Peninsula, please know that we will share your kind words with her. We understand that situations such as these are hard, so it is our utomost priority to ensure that you feel supported and confident with your next steps. With this, it is amazing to hear that your experience with Jennifer has encompassed just that. We are deeply sorry for your loss and would like to assure you that we are always here should you need us. Thank you for choosing Peninsula.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Danielle Sullivan was great

Danielle Sullivan was great - very helpful with clear advice.

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

New to Peninsula, very happy. Thanks Chloe!

We’re fairly new to Peninsula, but the HR telephone advice team have already more than justified the monthly fee.

Almost everyone we’ve dealt with has been excellent, but I’d single out Chloe Simmons in particular. She’s been consistently on the ball, expert, very commercial and in possession of a great sense of humour to boot.

We’ve had valuable advice from plenty of others too, so thanks also to Danielle, James and Scott.

Highly recommended.

September 21, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Really efficient and practical response

Thank you to Leon Maxted for responding so quickly and practically with the amendment that we needed for our local policy and handbook.

September 22, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Great experience with Peninsula…

Great experience with Peninsula overall, great and friendly service received by Vickie Mansell and always quick and to the point which is just what we need coming from a busy HR across two businesses! Thank you again Vickie :)

September 22, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Hok Wang (Jeff) My Fave HR advisor

I have been dealing with Hok Wang (Jeff) Tam who has been so helpful understanding, full of good advice and ready to support even when the needs are challenging, also He consistently calls me back which has or is available when I call him back which I appreciate greatly.

September 14, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

I cannot speak highly enough of Hanaan…

I cannot speak highly enough of Hanaan and the support she provided throughout our audit process. From the very beginning, she was incredibly knowledgeable, professional and approachable, taking the time to answer our questions thoroughly and explain everything in a way that was clear and easy to understand.

Her advice was invaluable and gave us so much more confidence going into the audit. Nothing ever felt like too much trouble, and she was always patient, reassuring and genuinely willing to help. Her expertise really showed, and the guidance she provided made what could have been a stressful and overwhelming process feel straightforward and manageable.

Hanaan is an absolute credit to the team, and I’m extremely grateful for all of her help and support. I wouldn’t hesitate to recommend her to anyone needing guidance through the audit process. Thank you so much, Hanaan!

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

I received great service from Nazmine…

I received great service from Nazmine Begum who listened to my query very carefully and helped me with 3 separate matters. Overall I am very happy with the service that I receive whenever I need it from the Peninsula group.

September 21, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

super fast, friendly and knowledgeable advice

I cant go in to details but the advise received today was second to none, the agent involved was very professional and fully understood or needs and offered piratical solutions to the situation we found ourselves in.

Thank you for supporting us CP.

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Excellent support / Great Service

I needed some sound HR advice and Danielle Sullivan was allocated to me to assist me with my queries. Danielle was very knowledgeable, professional and gave me the information I required. She also offered additional support if needed going forward which is very reassuring. Great Service - thank you!

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Claudia was helpful and did everything…

Claudia was helpful and did everything that she promised.

September 22, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Great attitude and knowledge from…

Great attitude and knowledge from everyone involved.
Can always count on Peninsula to support us with the correct documentation

September 23, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look