Penji Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and high-quality design work. Many appreciate the team's responsiveness, clear communication, and ability to handle diverse design requests, from social media graphics to full creative packages. This valuable partnership helps streamline design needs and elevate brands. People frequently commend the professional and helpful staff, including project managers and designers, for being attentive, skilled, and understanding of specific brand needs. The user experience is consistently smooth, with many finding the onboarding process frictionless and the system easy to manage, ensuring dependable design support and consistent results.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers considering it an important part of... See more

Staff

Consumers find staff to be positive, highlighting their responsiveness, professionalism, and willingness to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting responsive and... See more

Quality

Customers consistently report positive experiences with the quality of work received, highlighting that teams... See more

Product

People report positive experiences with the product, highlighting its ability to deliver high-quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, an... See more

Company replied

Rated 5 out of 5 stars

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get... See more

Company replied

Rated 5 out of 5 stars

I've tried more than a few of these creative services and so far, Penji is the best of the best! Their system to submit project requests is one of the simplest and most streamlined. Their designers ar... See more

Company replied

Rated 5 out of 5 stars

I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mo... See more

Company replied


Company details

  1. Marketing Agency
  2. Design Agency
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Online Marketing Agency
  6. Website Designer

Written by the company

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer. With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(387)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

If you're looking for design services…

If you're looking for design services that actually deliver, stop scrolling now and sign up with Penji. From the moment we completed the smooth and frictionless onboarding process, we knew we made the right choice.

The most incredible part of working with Penji is how consistently reliable they are. Whether we need a complex infographic or a quick social media asset, the work is fast and always of the highest quality—their design talent truly exceeds expectations.

Beyond the speed and skill, the experience is just plain friendly! The team is receptive and a joy to work with. Plus, their dedicated software platform is a game-changer; it makes the back-and-forth editing process incredibly simple and easy. When you combine reliable service, lightning speed, elite talent, a user-friendly platform, and an affordable price point, you get a creative partner that’s simply unmatched. Highly, highly recommend!

November 19, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this amazing review, Jim! We're really glad to hear that onboarding was smooth and that our team and platform have been such a great fit for your needs. It means a lot to know you’re enjoying the speed, quality, and overall experience with Penji. We appreciate you, and we’re always here whenever you need us!

Rated 5 out of 5 stars

Attention to detail is good and…

Attention to detail is good and response time is also good.

November 19, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you for the great feedback, Krish! We're glad to hear you're happy with our attention to detail and quick response time. If there's anything else we can do to support you, we're always here to help!

Rated 5 out of 5 stars

Veronica our project manager has been…

Veronica our project manager has been awesome to make our experience with Penji great!

November 18, 2025
Unprompted review
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Reply from Penji

Thank you so much for the awesome feedback, Elias! We're glad to hear Veronica has made your Penji experience great. We appreciate you and are always here if you need anything!

Rated 5 out of 5 stars

Penji has really elevated their game

Penji has really elevated their game! Been a long time user and seeing some really positive changes and upgrades. Great designers, great project managers, we're impressed!

November 16, 2025
Unprompted review
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Reply from Penji

Thank you so much for the awesome feedback, Emma! We’re glad you’re enjoying the improvements and upgrades. Our designers and project managers will be thrilled to hear this. We truly appreciate you sticking with us!

Rated 5 out of 5 stars

Great creative solutions

We have been using Penji for our graphic designs for more than a year. Needless to say that we are satisfied with their services. The team are professionals and they won't let you down, highly recommended!

November 5, 2025
Unprompted review
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Reply from Penji

Thank you so much for the kind words, Chris! We're thrilled to hear you've been enjoying our service for over a year. Our team truly appreciates your trust and recommendation. We’ll keep doing our best to deliver designs you love!

Rated 5 out of 5 stars

Developing relationships and design continuity…

Developing relationships and syncing with designers is tough. Penji makes it easy with a wide variety and consistency of designers. Long-term development with an agency like Penji is crucial for brand continuity month after month to develop seamless workflows while also ideating new creative projects.

October 21, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for sharing this, Aaron! We're glad to hear that Penji has made collaborating with designers easier and more consistent for you. We love being part of your long-term creative journey and can’t wait to keep bringing your ideas to life month after month!

Rated 5 out of 5 stars

Penji Is A Game-Changer

I have been using Penji's unlimited graphic design service for over 5 years across various companies, and it has genuinely transformed our marketing workflow. Before Penji, we were juggling expensive freelancers, inconsistent quality, and long turnaround times, which constantly stalled our business. Penji solved all of that with a predictable, flat-rate subscription model that I now consider an indispensable operational cost.

The speed of service is where Penji truly shines. For standard requests—like social media graphics, email headers, or simple marketing flyers—I consistently receive the first draft within 24 hours. For more complex projects, like custom illustrations or multi-page slide decks, it might take 48 hours, but the communication is always clear.

The unlimited revisions feature is a huge stress reliever. Unlike agencies that nickel-and-dime you for every tweak, Penji encourages collaboration. I've used their built-in "point-and-click" revision system, which makes giving precise feedback incredibly fast and easy. I never have to settle for "good enough" because I know I can iterate until it’s perfect without incurring extra cost. This, combined with the predictable monthly fee, makes budgeting for design simple and reliable.

Quality and Scope

The quality for day-to-day graphic design, ads, and digital assets is highly professional. The ability to request a wide variety of design types—from logos and custom illustrations to web assets and print materials—means I don't have to hire multiple specialized freelancers. They handle everything, giving me access to a diverse pool of talent.

Communication

Communication is primarily handled through their platform, which is efficient. Penji designers are excellent executers, and the better your initial brief (complete with examples, brand guidelines, and clear objectives), the faster and better the result will be.

Verdict: Is Penji Worth the Price?

Absolutely, especially if your business has a high, steady demand for graphic design assets and needs cost predictability. Penji is an outstanding solution for companies, agencies, and marketers who need to scale their design output quickly and efficiently without breaking the bank or sacrificing quality. They provide the professional design assets necessary to stay agile in a fast-moving market. Highly recommended.

October 17, 2025
Unprompted review
Penji logo

Reply from Penji

Wow, thank you so much for the amazing review, Nick! We’re thrilled to hear Penji has been such a game-changer for you over the years. It’s awesome knowing our service, speed, and team have helped streamline your workflow and keep your marketing running smoothly. We truly appreciate your trust and long-term support!

Rated 5 out of 5 stars

Exactly What Our Seed Stage Startup Needed


I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mockups, and they've handled it all.
The speed is honestly impressive. Super fast turnaround without sacrificing quality. The platform is easy to use and giving feedback is straightforward. No complicated back and forth, just simple and efficient.
If you're at an early stage and need reliable design work quickly, Penji is worth checking out. It's become a go-to tool for us already.

October 16, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for sharing this, Erik! We're thrilled to hear Penji’s been a perfect fit for your startup and that our team’s speed and quality are hitting the mark. We love being part of your growth and can’t wait to keep creating awesome designs for you!

Rated 4 out of 5 stars

Great Design Experience

I have been using Penji for a while now and it's been a great experience. The designers quickly understood what I needed, and the work is always high quality and on-brand. I also appreciate how flexible and helpful the team is whenever I have different design requests. Highly recommended.

June 10, 2025
Unprompted review
Penji logo

Reply from Penji

Thanks for your awesome feedback, Colton! We're happy to hear you've had a great experience and that our team’s been able to bring your ideas to life. We truly appreciate your support and look forward to creating more great designs with you!

Rated 4 out of 5 stars

I am the marketing director for a…

I am the marketing director for a shared services company and we've been using Penji for a little over a month now to provide better design services for our clients. We have been very pleased with Penji so far. My team is spending more time on strategy and client relations and less time on putting together graphics. Penji has consistently delivered projects on time and according to our instructions.

September 17, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for sharing this, Handley! We’re glad Penji has helped free up your team’s time so you can focus more on strategy and clients. Excited to keep supporting your projects and delivering great designs!

Rated 5 out of 5 stars

Helpful, polite and responsive

Helpful, polite and responsive. Always ready on hand to help in whatever way they can. Can recommend.

September 16, 2025
Unprompted review
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Reply from Penji

Thank you so much for your kind words, Taylor! We’re glad to be of help and truly appreciate your recommendation. Cheers!

Rated 5 out of 5 stars

Love the quick turn around on projects

Love the quick turn around on projects. Design team is great and accommodates all of our change requests

September 1, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Alex! We’re glad you’re enjoying the fast turnaround and that the team’s been able to accommodate your requests. We love working on your projects!

Rated 5 out of 5 stars

Amazing

We've been working with Penji for a while now and couldn't be happier with the experience. After moving from a previous design outsourcing company due to rising costs, we found that Penji not only offered more value for money, but their overall service was a perfect fit for our brand.

From the very start, Penji demonstrated a real understanding of our vision and design needs. They were quick to place us with designers who not only had the right skillset but also instantly "got" our brand. The results have been consistently high quality, on-brand, and delivered efficiently.

One of the biggest highlights for us has been Penji’s flexibility and support. Whether we’re working on marketing campaigns, children’s activity books, or new promotional assets, their team always adapts to our needs and supports us at every step.

If you're looking for a design partner that offers cost-effective, high-quality work with a strong focus on brand alignment and flexibility, we’d highly recommend Penji.

September 10, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the amazing feedback, Thomas! We’re thrilled to hear that our team has been a great fit for your brand and that you’re happy with the quality and support. We love being part of your projects and can’t wait to keep creating more together!

Rated 5 out of 5 stars

I'm back and am impressed!

After a break from using Penji, I'm back and honestly, have to say I'm really impressed with the improvements! My project manager is very attentive and easy to communicate with. The designers I use consistently produce good work and it takes minimal revisions to get where we need to be. It feels like team work, and I am quite happy with the service we're receiving!

September 3, 2025
Unprompted review
Penji logo

Reply from Penji

Welcome back, and thank you for the amazing review, Emma! We’re so glad to hear you’ve noticed the improvements and are happy with the service. It’s great that the team effort is shining through—we’ll keep working hard to make sure it stays that way!

Rated 5 out of 5 stars

Penji really helps me with my business

Penji really helps me with my business; they deliver quality design and on-time submission. Also, my Art Director helps me pair with designers who suit my style. Thank you so much, Penji!

August 26, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome feedback, King! We’re glad to hear that our designs and timely delivery are helping your business. Your Art Director will be happy to know the pairing has been a great fit. We truly appreciate your trust in Penji!

Rated 5 out of 5 stars

Unmatched Service and Talent - Penji is a Game Changer!

Penji is truly one of my favorite companies to work with. I have been using their services for nearly three years, and they are an absolute delight. Their customer service is UNMATCHED - genuinely better than any other company I have ever used. They are quick to respond to messages and are truly committed to making sure that anything you need is handled. The team of project managers and designers are nothing short of amazing. I have worked with many of them over the years, and while each brought their own creative flair, every single project was done with the same level of quality and care. Shoutout to some of the team members I have had the pleasure of working with, Project Managers Jhonna & Mark, and designers Karen Mae, Erdalyn, Renzlie, Jayson, Iffath! I wish I could name every one!

This team deserves every accolade they receive. If you're looking for a design partner that you can trust, with quick turnaround times, and an incredibly talented team, Penji is your match!!!!

August 1, 2025
Unprompted review
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Reply from Penji

Wow, thank you so much for the amazing review, Jade! We’re beyond grateful for your trust and support over the years. The whole team (and especially Jhonna, Mark, Karen Mae, Erdalyn, Renzlie, Jayson, and Iffath) will be thrilled to see this. We’re lucky to have you as part of the Penji family!

Rated 5 out of 5 stars

Good designs and even better customer experience

Penji has consistently delivered incredible designs to help bring my brand to the next level. Beyond that, and more importantly, their customer support is incredible.

August 14, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Ryan! We’re glad the designs and support have been helping your brand grow. We’re always here to keep the momentum going!

Rated 5 out of 5 stars

Fast Learners, Bold Creators, and a Joy to Work With

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, and creative — everything you want in a design partner.

They’ve tackled every request with patience and precision, no matter how niche or last-minute. From one-off graphics to full-scale creative packages, they’ve proven time and again that they can do it all.

Much credit goes to Pepe, our brilliant Art Director, for guiding the vision and collaborating so smoothly with the team. Together, they’ve created a workflow that’s fast, fun, and wildly effective.

Truly a pleasure working with Penji.

August 14, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the amazing feedback, Amanda! We’re thrilled you’ve had such a great experience and that Pepe and the team have been able to bring your vision to life. It’s been a pleasure working with you, and we can’t wait to keep creating together!

Rated 5 out of 5 stars

Penji is awesome!

Penji, has been an amazing resource for myself and our business. I use it for both personal projects and work. They always get the job done no matter the task.

August 7, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Mike! We're glad to be your go-to for both personal and work projects. Always here to help get the job done!

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