Pennine Surveyors Reviews 

41
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found working with Tom was exceptionally easy. Fantastic quality of report and he explained complex issues in an easy way for me to understand. Great communication and support throughout. Tom comple... See more

Rated 5 out of 5 stars

Tom was super thorough in our level 2 homebuyers survey and included much more detail than any other reports I’ve seen. We were quite apprehensive as first time buyers and Tom took the time to explain... See more

Rated 5 out of 5 stars

Superb from start to finish. Fast replies, always happy to help and very thorough. The level 2 survey report was easy to read and colour coded so easy to understand areas that required more attention.... See more

Rated 5 out of 5 stars

Tom has been brilliant right from the first call to enquire. The survey even happened before time, the verbal and written reports were available very quickly after. He has been available to answer all... See more

Company details

  1. Real Estate Surveyor

Written by the company

Residential surveys for home buyers and landlords


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Money well spent on a Level 2 survey …

Tom undertook a level 2 survey on the property we are purchasing on 7th December 2023. Have to say his fee was money well spent. We were hoping as was Tom to find no issues and for his report to reflect this... Not to be be... Tom's survey report was very thorough and detailed and brought issues to our attention we had not noted. He not only emailed us the report but telephoned and discussed it in more detail. We felt really informed and were very pleased with his professionalism and his friendly and approachable manner. Would highly recommend using Pennine Surveyors.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Very thorough, highly recommended!

Tom provided a very thorough survey at the property in question. Tom, a very pleasant and professional person, looked at all aspects of the house in question. He inspected a full range of issues as one might hope, from gutters, to damp readings, insulation, electrics, heating, etc. Impressive was the camera on the stick which enabled him to photograph all of the outside of the property, including the chimney stack in detail. He was at the property a long time, at the end of which he provided verbal feedback on key points. 24 hours later, we had a 75 page report, complete with his findings and recommendations, photos and data. I would certainly fully recommend Tom's services and this level of survey. It gave a full picture of what we would need to work on, and put our minds at rest on other matters.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Superb Service

Tom was thoroughly professional, extremely knowledgeable and an excellent communicator using plain English. Thank you.

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I am extremely satisfied with the service provided by Tom of Pennine Surveyors. From our initial discussions to the delivery of the final report, Tom consistently displayed a high degree of professionalism, showcasing his comprehensive expertise in his field.

The report's contents were presented in a clear and easily comprehensible manner. As a prospective buyer, this clarity instilled confidence in my purchasing decision, as it allowed me to identify the areas of the property that require vigilant consideration in both the short and long term.

I wholeheartedly recommend Pennine Surveyors based on the exceptional service and expert guidance provided by Tom.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Tom was incredibly helpful and a pleasure to work with

Tom was incredibly helpful and a pleasure to work with throughout the process of surveying the property.

He responded to the initial enquiry quickly, and booked the survey in as soon as his schedule permitted. The survey was conducted on the right day and he provided a verbal update soon after. The full written report arrived in good time after that as well.

The actual report was incredibly detailed and comprehensive, whilst being very easy to follow. Tom responded to all queries I had on the report quickly, and provided additional advice based on things highlighted.

Would definitely recommend.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Super thorough

Super thorough, amazingly supportive and helpful. Tom has gone above and beyond with his knowledge, time and efforts. He's offered us support after just getting his report. So we're very satisfied.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

An ‘A Star’ professional service 👍

Tom was incredibly helpful from the start and even provided some useful information prior to the actual survey.
The survey was very thorough, the report issued swiftly and was concise and easy to understand.
Having read Tom’s report I had several further questions to ask for my own reassurance and these too were answered swiftly and in great detail.
I can highly recommend Tom’s expertise, excellent value for money and Tom himself is so open to discussion and willing to give all necessary advice required.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

The best service we could have asked for.

Tom has been brilliant right from the first call to enquire. The survey even happened before time, the verbal and written reports were available very quickly after. He has been available to answer all questions and cannot be happier to help. He has made what we thought would be a very stressful situation so pleasant. We couldn't recommend Pennine Surveyors enough. Thank you!

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great Quality Survey Report and Customer Service

Tom was very professional, likeable and efficient with the survey we required. He called us the day after the survey to let us know of his initial findings with us receiving the report that same following day. Receiving a survey report 1 day after the survey is amazing. During the phone call, Tom was a keen listener, was very attentive to our needs and showed genuine care for our house purchasing process. He also informed us to get in contact any time we needed his input for anything relating to the house no matter where in the process we were.

Dealing with Tom was such pleasurable experience and he has got a customer for life in me. Anyone needing a surveyor, going with Pennine Surveyors is a must!!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Tom

Great service from Tom, he produced a very detailed report that was backed up by clear photos of all the issues raised. Tom was very pleasant and gave us really good advise following publication of the report.
We would definitely recommend Tom to any prospective home buyers. His knowledge is invaluable!!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing surveyors

We have used pennine surveyors twice now to do our home surveys and both times, Tom has gone above and beyond. The survey report is detailed and tells you everything and Tom will also make the time to call you and to discuss the report in more detail. We will be using pennine surveyors again.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

I was very pleased by the service offered; the survey was arranged promptly and the report I recieved was detailed and easy to read.

Tom was friendly and approachable.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Pennine Surveyors

Highly recommend Pennine Surveyors who conducted our Building Survey. Tom's communication was outstanding from start to finish.

Within a day of conducting the survey, Tom provided us with a detailed and extensive report and rang us to run through his main findings and advice.

Tom provided us with professional guidance, quick communication, and an approachable personality which made him a true pleasure to work with.

Could not recommend Pennine Surveyors enough!

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

A consummate professional…

A slick experience from start to finish. Tom provided a comprehensive report, and also took the time to answer all our questions and discuss his findings in detail. From first contact his communication was clear and the entire process went smoothly. An excellent experience courtesy of a consummate professional who comes highly recommended.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and communicative with an outstanding report

Excellent is one word to summarise working with Tom.

He has communicated clearly with us since we enquired about a level 3 survey on a property and has been really helpful. He sent over a sample report, which was outstanding in quality and structure, it was really easy to read. Lots of detailed pictures of the surveyed property with clear ratings on each aspect and descriptions/explanations.

After choosing Tom for the survey, he arranged the date and time of the survey with the estate agents and carried it out only a few days after our initial enquiry. The day after the survey he rang us to explain the main issues, their complications and solutions, and possible next steps. He also sent over the full detailed report shortly after the call. From the survey it was revealed that we need to carry out further checks on the property before making the purchase.

Since then, he has been supporting us with advice and recommendations for further checks. Tom had put us in touch with other specialists that could help us in carrying out the further surveys.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Thomas was very professional

Thomas was very professional. Pre survey Tom was available to answer any questions or queries I had.
During survey we had discussions about and problems or issues and possible solutions. Very warm and friendly gentleman.
Excellent service

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tom was very quick to respond to my initial enquiry, the survey was carried out quickly. All the communication between surveyor, home owner and estate agent was done by Pennine Surveyors, and again everything was really efficient. I received the survey within a few days, it was comprehensive, clear and well presented in an easy to understand format. Tom called me to discuss any areas of concern that he picked up during the survey, which was really helpful as he was able to go into more detail and answer my specific questions, he offered his expert opinion on possible causes of a couple of the issues that he’d highlighted, along with possible remedial action and subsequent issues to consider. I’ve bought a lot of houses and I was very impressed with the service and the standard of their work from start to finish, I would use Pennine Surveyors again without a doubt and I would happily recommend them. Thank you!

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

A thorough and professional survey

A thoroughly professional survey conducted by Thomas on a property we are in the process of purchasing. His communication throughout the process was impeccable and appreciated. The final report was honest and detailed and we appreciate the time and effort put in by him.

Highly recommended for surveys in the High Peak area.

January 23, 2023
Unprompted review

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