GF Penningtons Office Furniture Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

  1. Office Furniture Store

Written by the company

Here at Penningtons, we are a family run company that has been supplying and installing high quality office furniture for over 50 years! We offer a wide range of both new and used furniture, spread across our 3 floor mill in Bolton. With something for everyone, we offer affordable rates and outstanding customer service.


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

fantastic services

fantastic services , quick and very efficient,

June 12, 2026
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Thank you for your kind review!

We’re delighted to hear you found our service to be quick and efficient. Your feedback is greatly appreciated, and we’re pleased we could provide you with a positive experience.

Thank you for choosing Penningtons!

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Easy process to order

Easy process to order, arrived on time, delivery guy was great and very respectful of my property.

May 15, 2026
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Good Afternoon Denise,

Thank you for your kind review!

We’re so pleased to hear everything went smoothly, from the ordering process through to delivery. It’s especially lovely to know our delivery driver was respectful of your property and provided a positive experience.

We really appreciate your feedback and your support.

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Standing Desk

I visited GF Pennington’s Office Furniture in December 2025 and met Pat, who took the time to show me the standing desks they had in stock.

A few days later, I placed my order. Their team then came to my home, carried out the installation professionally, and removed all the packaging afterwards.

A real gem of a company, I couldn’t have asked for more. From the showroom staff to the installers, everyone was genuine, down-to-earth, and clearly committed to delivering the best for their customers. They got everything spot on!

December 1, 2025
Unprompted review
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Thank you for taking the time to share such a thoughtful review Ketan!

We are delighted to hear about your positive experience from your initial visit to our showroom through to the delivery and installation in your home. It is wonderful to hear that everything was carried out to your satisfaction and that the service you received reflected the standards we strive to uphold.

Your kind words are truly appreciated, and we hope you enjoy your standing desk for many years to come.

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Quality with a smile

This is the second time that we have purchased office chairs from Penningtons. The products have been good, and long lasting. The service is friendly and I will continue to use them.

March 24, 2026
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Reply from GF Penningtons Office Furniture

Thank you for your 5 star review, Angela!

We are pleased to hear that you returned to us for a second purchase and that you are satisfied with the quality and longevity of our office chairs. It is also encouraging to know that our service met your expectations!

Your continued custom is greatly appreciated, and we look forward to assisting you again in the future.

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Very helpful. Prompt delivery and a perfect item for my needs. Assembled myself and enjoyed that too. Thank you Penningtons

February 12, 2026
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Reply from GF Penningtons Office Furniture

Thank you for your fantastic review Ruby!

We’re really pleased to hear that you are happy with both the service and your purchase. It’s great that you enjoyed assembling it too!

We truly appreciate you taking the time to share your feedback. If we can help with anything else in the future, please don’t hesitate to get in touch.

Many thanks,
Penningtons Office Furniture

Rated 5 out of 5 stars

Excellent quality &service

Excellent quality, excellent service.

January 14, 2026
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Reply from GF Penningtons Office Furniture

Thank you for your 5 star review Gillian!

We’re delighted to hear you’re happy with the quality of your chair and the service you received. Your custom is greatly appreciated!

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Office Desk

Excellent service from ordering up to installation; with great communication throughout on order status.

August 12, 2025
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Reply from GF Penningtons Office Furniture

Thank you for taking the time to leave us a review Alan – we really appreciate your custom and extremely glad that you had a positive experience with us!

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

New office chairs done with excellent service

As a business we have recently made a purchase of office chairs from Penningtons. The experience has been very smooth, Pat and Alana both provided constant communication when needed and made sure from start to finish we were made to feel welcome. The chaps who delivered our chairs were really friendly and efficient all in all a great experience. I would highly recommend

June 12, 2025
Unprompted review
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Hi Al,

Thank you for taking the time to leave us such a great review!

We’re pleased that our service has been exceptional by both our office staff and delivery team – we strive to provide the best customer service and take pride in our team here at Penningtons.

Thank you for your valued custom! We look forward to hearing from you again in the future.

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Prompt, helpful and comprehensive service. Just superb!

We are so pleased with our new reception desk. It's in place now and everyone tells us how impressive it looks.

I've been delighted with the service that we have received from Pennington's. We called them early on Tuesday morning, out of desperation, and spoke directly to an extremely helpful member of the team called Pat. Pat got us out of a tight spot, we had just been let down by a large online provider. But, by Friday, everything was delivered and in place so we were ready to welcome visitors into our new reception area.

It was great to have been able to pick up the phone and speak to someone about exactly what we needed and have available and suitable options sent through immediately to my email to choose from.

And it was amazingly helpful that Pennington's arranged delivery, assembly and removal, all in one!

Totally reliable. Highly recommended.

January 24, 2025
Unprompted review
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Reply from GF Penningtons Office Furniture

Good Afternoon Peter,

Thank you for taking the time to leave us such an incredible 5 star review! We’re delighted that you’re happy with your new reception desk and that our service was of high standard.

We take pride in our polite and helpful staff with customer satisfaction being our top priority.

Your custom is greatly appreciated & we look forward to assisting you again should you need in the future.

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Easy to order online

Easy to order online, management keep in touch with receipt and delivery dates etc. delivery on time and delivery man was really lovely. Order was exactly as seen online. Very pleased with my purchase.
Thank you

December 28, 2024
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Thank you for your 5 star review and your valued custom!

We look forward to assisting you again in the future!

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Amazing service!

First time ordering from this amazing company, went in person first to see their copious amounts of office furniture to view and try. Highly recommend visiting the store in person, brochures and catalogues don’t give you the full experience and feel.

The young lady in the store who served us was very helpful/brilliant and helped accommodate our specific needs of product requirements, was very pleasant and friendly.

Ordered my chair on the weekend expected delivery was Friday, but Mark rang Monday morning and said he could deliver on Monday which was very kind of him!

100% recommend to anybody looking for office furniture, will definitely be getting all my office furniture from here in the future.

Thank you to all the team at GF Penningtons!

November 11, 2024
Unprompted review
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Good afternoon Mrs Khan,

Thank you for taking the time to leave such incredible feedback! We're delighted that you had a great experience with us.

We strive to provide the best customer care with the best product knowledge as customer satisfaction is our top priority!

We appreciate your recommendation and your custom, and we hope to see you again soon 😊

Rated 5 out of 5 stars

A smooth transaction

A smooth transaction from placing the order to completion. Special thanks to the man who assembled the cupboard.

September 18, 2024
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Reply from GF Penningtons Office Furniture

Thank you for your 5 star review! your custom is appreciated.

Rated 5 out of 5 stars

Fantastic Office Chair

Ordered an office chair, which is great by the way! Kept informed all the way, delivered on time. All in all a great service. Highly recommended from me - thank you.

April 22, 2024
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Reply from GF Penningtons Office Furniture

Thank you for taking the time to leave us a review Jenny! We're glad you found our service & products to be high quality!

We hope to hear from you again in the future.

Kind Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

customer service is amazing

customer service is amazing! Very helpful over the phone prior to ordering too. This is our go to furniture office company

December 2, 2023
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Reply from GF Penningtons Office Furniture

Good morning Tyana,

Thank you for your 5 star review! We’re incredibly pleased to hear that you’re happy with our customer service - we take pride in our polite and helpful staff, as well as the high standard of our office furniture.

Thank you for your repeated business, we look forward to assisting you again in the future!

Kindest Regards,
Penningtons Office Furniture

Rated 5 out of 5 stars

Extremely reliable and very good prices

Extremely reliable and very very good, competitive prices. We use these guys for all of our schools across the North West and would highly recommend for both new and used furniture.

November 6, 2023
Unprompted review
GF Penningtons Office Furniture logo

Reply from GF Penningtons Office Furniture

Good afternoon,

Thank you so much for taking the time to leave us a review. Your continued custom does not go unnoticed and is greatly appreciated!

We strive to provide constant excellent customer care and high quality office furniture, and so we are delighted to hear that you’re happy with our service.

Kind Regards,
Penningtons Office Furniture

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