Penny Pension Reviews 660

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more

Company replied

Rated 5 out of 5 stars

I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... See more

Company replied

Rated 5 out of 5 stars

Penny is easy to use. The instructions are clear. Pensions were ‘found’ and added to the App in hours. Penny is now an important tool in my financial planning activity. I have recommended Penny... See more

Company replied

Company details

  1. Pension Office
  2. Non-Bank Financial Service

About Penny Pension

Written by the company

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

660 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Super app and service

Super app and service, highly recommended!

March 21, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hey Daniel, we're so happy to hear that you're enjoying Penny! Appreciate you taking that time to leave a review

Rated 1 out of 5 stars

Apauling company

Apauling company, avoid at all costs!

I was fooled by the reviews for this company and thought that they would actually group my existing pensions together and find the ones I have lost track of over the years.
So far it has taken 3 months for them to track one pension down and acknowledge that I have a 2nd with the same company but neither have been transferred over.
Aĺl you get when you ask what is happening is "it's not our fault, the other companies are to blame!". Penny haven't even tracked any of my missing pensions despite me telling them which companies have them.

Absolutely discussed at how this company make claims that they do not even try to keep to. Avoid, avoid, avoid!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Lots of jobs over the years with pensions everywhere. Few details in the app and it does the rest! Peace of mind I’m going to actually get something for all that money I’ve put in!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Such an easy to use app

Such an easy to use app. All the work was done for me. 100 percent recommend

February 1, 2024
Unprompted review
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Reply from Penny Pension

Thanks, Chris! We appreciate your feedback, and are stoked you're enjoying Penny so far ✨

Rated 5 out of 5 stars

easy and efficient

Penny is easy to use! It finds and transfers all your pensions from your previous employments into one pot to withdraw at retirement age!

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Fast and efficient

February 8, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Cheers for the 5 stars Ashley 🤩

Glad you are enjoying Penny. 👌

Rated 1 out of 5 stars

Much better out there

Very poor interface and customer service. Scrolling through the system is a headache and very poor laid out. Human interaction would help even for a little direction if needed.

February 9, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hi Trance,

We are very sorry to hear you have not found our service up to what you expected. If you could please drop our team a message on livechat with any specific issues you are having they will be happy to help.

Many thanks,
Team Penny

Rated 5 out of 5 stars

Excellent

Quick application and found all my pensions and without hassle

February 5, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks, Chris! Great to hear you had a smooth experience finding all your pensions with Penny!

Rated 5 out of 5 stars

Superb and very easy app to use

Superb and very easy app to use. Highly recommended to search old pensions

February 7, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

So glad you're enjoying Penny, Andrew! Thanks for the shout-out and recommending us 🙏

Rated 5 out of 5 stars

Great service

Great service

February 7, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks for your feedback, Vince ✨

Rated 5 out of 5 stars

Fast

Fast, efficient and still finding old pots - highly recommend.

February 2, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks, Phil! We're working hard to make Penny even faster —a huge challenge in the pensions industry, but we're super grateful for your review 🫡

Rated 5 out of 5 stars

So simple and great support

So simple and great support. They've helped me chased down all of my pensions, even when the provider denied they had it.

January 30, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Thanks for your feedback, James. We love hearing that the support team have helped, and your pensions are getting re-discovered! 🔎

Rated 5 out of 5 stars

Simple and quick

Simple and quick. So happy to have them all in one place with such little fee.

January 30, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

Hey Georgie! Thanks for leaving a review — we're so glad you're finding Penny helpful

Rated 5 out of 5 stars

Fantastic app thank you very much

Fantastic app thank you very much

January 24, 2024
Unprompted review
Penny Pension logo

Reply from Penny Pension

So glad to hear you're enjoying Penny, Grace! Thanks for sharing your experience. 🌟

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