Very easy to order and the order came very quickly before the time stated, beautiful writer, definitely will order again. Bur may I say it would be better to put the pens in a bag before boxing up, this is how I received my order with 9 pens missing, but still a will order again
Reply from Pens.com UK
Thank you so much for your lovely feedback!
We’re delighted to hear that you found the ordering process easy, that your order arrived ahead of schedule, and that you’re happy with how the pens write—it’s great to know you’d order again.
We do apologize for the issue you mentioned with the packaging and the missing pens. Your suggestion about placing the pens in a bag before boxing is extremely helpful, and we’ve shared this feedback with our fulfillment team so improvements can be reviewed.
Thank you again for bringing this to our attention and for your continued support.
We truly appreciate it and look forward to serving you again soon.
Pens.com