Sold by Pens.com UK
The information on this page is based solely on product reviews written by customers of Pens.com UK via Trustpilot.
Brand: Pens.com
MPN: WRT-12532
Great as a giveaway
Reply from Pens.com UK
Thank you for your feedback! We’re glad to hear that the item works well as a giveaway and meets your expectations.
We really appreciate your support and hope to assist you again soon.
Pens.com
I havent yet received the pens ordered 3 weeks ago, I need them for an event on Saturday and they just havent arrived. Won't be using pens.com again as they cant seem to deliver pens in a decent time frame. I remember this happen a few years back and hoped it was a one off, but seemingly it takes a month to order pens from pens.com
Reply from Pens.com UK
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration, especially with an important event just around the corner.
We want to sincerely apologize for the delay and inconvenience this has caused. We recognize how important timely delivery is, and we're very sorry that things haven’t gone as expected especially given your past experience.
Please know that the pen in question is one of our supplier’s products, and we’ve already opened a claim with them under ticket number 1983871838 to investigate this matter thoroughly. Our team will also be reaching out to you directly to follow up and assist you as quickly as possible.
We genuinely value your business and the opportunity to make this right. Thank you again for bringing this to our attention.
Pens.com
