nice pen stylish too
Quality: 5
Value for money: 5
Reply from Pens.com UK
Hello,
Thank you for your feedback! We're glad you like the pen and its stylish design. We appreciate your support and hope it serves you well.
Pens.com
Sold by Pens.com UK
The information on this page is based solely on product reviews written by customers of Pens.com UK via Trustpilot.
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Quality
Value for money
Product details
Brand: Pens.com
MPN: PRP
All reviews
I have not even received the order you are asking me about.Too bad.
Quality: 1
Value for money: 1
Reply from Pens.com UK
Hello,
We sincerely apologize for the inconvenience caused. We understand your frustration and regret that you have not received your order.
Please note that, according to the carrier, the order was delivered to a UPS Access Point. However, we have raised a claim with UPS regarding this issue under ticket number 1983990069 so it can be investigated and resolved as quickly as possible.
We are actively following up and will keep you updated on the progress. Thank you for your patience and understanding.
Pens.com
Very good value. A bit light on build quality. Writes very well. Good colours . Process of order was very quick. Delivery too almost 10 days
Quality: 3
Value for money: 4
Reply from Pens.com UK
Thank you for your detailed feedback!
We’re really pleased to hear that you found the pens to be good value and that you’re happy with the writing quality and colors. It’s also great to know the ordering process was smooth and efficient.
We appreciate your honest comments regarding the build quality and delivery time—this kind of feedback helps us improve both our products and our service.
We’ll certainly take this into account moving forward.
Thanks again for sharing your experience!
Pens.com
It writes well, smoothly. Unique. Stylus good for navigating my e-mails / messages. Was delivered to my house address. Came on time.
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you very much for your kind feedback!
We’re delighted to hear that you’re happy with the smooth writing quality, the unique design, and the stylus functionality, it’s great to know it’s helpful for navigating your messages.
We’re also pleased that your order was delivered to your home address on time, as expected.
Your feedback is truly appreciated, and we look forward to supporting you again in the future!
Pens.com
Love the pen but price was twice as much as the last time I purchased.
Quality: 5
Value for money: 2
Reply from Pens.com UK
Thank you for your feedback!
We’re really pleased to hear that you love the pen.
We understand your concern regarding the price difference compared to your previous purchase. Pricing can vary over time due to factors such as production costs, materials, and order quantities.
We truly appreciate your continued support, and if you’d ever like a quote or to discuss options for future orders, our team would be more than happy to help.
Pens.com
The order took longer to arrive than had been expected. Samples of the pens weren't available prior to ordering so when they arrived, I was a little disappointed at how lightweight they were. A few of them also had minor damage to the "paintwork" due to scuffing in the box (I assume). I wouldn't order these again.
Quality: 2
Value for money: 3
Reply from Pens.com UK
Thank you for taking the time to share your detailed feedback, and please accept our sincere apologies for the disappointment caused.
We’re sorry to hear that your order took longer to arrive than expected and that the pens did not meet your expectations in terms of weight and finish. We understand how important it is to have a clear idea of a product’s quality before ordering, and we appreciate your comments regarding the lack of samples, as well as the scuffing to a few items during transit.
Your feedback has been shared internally so we can review the product description, packaging, and shipping process to improve the overall experience for future customers.
We can confirm that we have already opened a claim with the supplier under reference number 1983975326. The matter is currently under review.
Please kindly refer to your email address for any further updates, as we will keep you informed as soon as we receive more information.
Thank you for your patience and understanding.
Pens.com
Easy to hold, writes neatly, attractive colours
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you so much for your lovely review!
We’re delighted to hear that you find the pens easy to hold, that they write neatly, and that you like the attractive colours. Your feedback means a lot to us, and we’re so glad the product met your expectations!
Pens.com
great pens
Quality: 4
Value for money: 3
Reply from Pens.com UK
Thank you so much for your kind words!
We’re delighted to hear that you love the pens and that they look amazing. Your loyalty over the past five years means a lot to us, and we’re proud to have never disappointed you.
We look forward to continuing to provide you with great products and service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Pens.com
Not happy
Quality: 3
Value for money: 3
Reply from Pens.com UK
Thank you for your feedback, and we're sorry to hear that you still did not receive them yet. We've opened a support ticket for this issue (Ticket #1983921703) and have reached out to you , Kindly note that we have proceeded with the resolution and we will be reaching you out again to confirm everything. We understand how important the design is, and we’re committed to make it right for you.
Thank you
Pens.com
The pen is actually brilliant but the delivery method is appalling. What is the essence of having a home address when you stopped delivery to the address but to a news agent ( UPS Office ). Too bad.
Quality: 2
Value for money: 4
Reply from Pens.com UK
Thank you for your feedback, and we're sorry to hear that you still did not receive them yet. We've opened a support ticket for this issue (Ticket #1983902429) and have reached out to you , Kindly note that we have proceeded with the resolution and we will be reaching you out again to confirm everything. We understand how important the design is, and we’re committed to make it right for you.
Thank you
Pens.com
all fab and team loved them
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you so much for your kind words! We're thrilled to hear that everything was fab and that your team loved them. It means a lot to us!
If there's anything else we can help with, just let us know.
Pens.com
I have used National pen for years. I enjoy using the pens and giving it out for gifts.
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you so much for your continued support! We're delighted to hear that you've been enjoying our Vortex Stylus Pens over the years and that they make great gifts. It means a lot to us to be part of your go-to choices, and we truly appreciate your loyalty.
Looking forward to serving you again soon!
Pens.com
The Vortex Stylus pen is neat and good-looking and writes well. I ordered 120 to give to all the prisoners who enter the short story writing contest that I run annually for the inmates of Poland's prisons. I know they will be very pleased with them.
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you so much for your thoughtful review. We're delighted to hear that the Vortex Stylus pens made a great impression and that they'll be part of such a meaningful initiative.
Your annual short story contest sounds incredibly impactful, and we're honored our pens will accompany the creativity of its participants.
Pens.com
nice quality and they write nicely, I like the rose gold, matches my hair!
Quality: 5
Value for money: 4
Reply from Pens.com UK
We're so happy you’re enjoying the pens and rose gold to match your hair? That’s style and function in perfect harmony!
Thanks for sharing your feedback, and we’re thrilled they write as beautifully as they look.
Pens.com
The pen is comfortable to use for writing. Not chunky and light to hold.
Quality: 5
Value for money: 5
Reply from Pens.com UK
That sounds like a winner sometimes it’s the little design choices that make all the difference. A pen that feels effortless to hold can really elevate a writing session, whether you’re jotting down ideas or signing important documents. Light and comfortable? That’s a recipe for less hand fatigue and more creative flow.
Thank you for your support, and we look forward assisting you again in the future.
Pens.com
Lovely pen , nice to write with, good value for money
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you for your kind words! We're delighted to hear that you're enjoying the pen, it’s great to know it writes well and offers good value. Your satisfaction is what matters most, and we truly appreciate your support. If you ever need more, we’re here to help!
Pens.com
Exactly what I expected when I bought them
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you so much for your kind feedback! We're thrilled to hear that you're enjoying the pens, If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We're always here to help. Thanks again for your support!
Pens.com
good quality for the price
Quality: 4
Value for money: 4
Reply from Pens.com UK
Thank you for your feedback! We’re glad to hear you find the quality impressive for the price. Offering great value without compromising on quality is always our goal, and we appreciate your support! Should you need anything feel free to reach out.
Pens.com
Good quality and stylish appearance. Pens are comfortable to write with and good flow of ink.
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you so much for your wonderful feedback! We're glad to hear that you love the quality and stylish design of the Vortex Stylus Pen. We appreciate your support and look forward to serving you again!
Pens.com
Very good AND DELIVERY QUICK.
Quality: 5
Value for money: 5
Reply from Pens.com UK
Thank you for your positive feedback! We're thrilled to hear that you're happy with your order. If you ever need any assistance, please don't hesitate to reach out to us anytime. We're here to help!
Pens.com