Out of the 72 we ordered, 13 were defective with bad prints, paint issues, etc. The process to get a refund for the mugs took longer than it should have, although we did eventually get a refund. Lesson learned, will not be using them for mugs.
Quality: 3
Value for money: 4
Reply from Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear you are having an issue with with the order received. Review shows this issue is already resolved, please reach out to us at reviews@pens.com with any other issues or concerns.