Sold by Pens.com
The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.
Brand: Pens.com
MPN: UGO
The bags are nearly translucent and they’re so light they feel frail. We can’t use them for the purpose they were intended. Go buy from a local retailer instead of here.
Reply from Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear the tote bags received is very light and feel frail. An email was sent to you with more details regarding this issue.
The logo and color is very nice and bright. The handles are a very nice length. The material is as advertised.
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality totes received which the logo and colour is bright, handles are of a great length and the material is as advertised. We look forward to working with you again soon.
The bag itself was very nice and the logo looked good on it.
Reply from Pens.com
We truly appreciate you taking the time to share your experience. It’s wonderful to know the bag met your expectations and that your logo was displayed so well. Thank you for your support, we’re delighted we could deliver a product that made such a positive impression.
I recently purchased this product and am very pleased with my experience. The quality exceeded my expectations, and it arrived exactly as described. The ordering process was simple, shipping was prompt, and the product was well-packaged. Overall, I am very satisfied with my purchase and would recommend it to others looking for a quality product.
Reply from Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality bags received which exceeded your expectation, easy ordering process , prompt shipping and well packaged product. We look forward to working with you again soon.
Looks great. Exactly what we expected when we ordered
Reply from Pens.com
We truly appreciate you taking the time to share your feedback Walt. It’s great to know everything aligned with your expectations and that your experience reflected the standards we strive to deliver. Thank you for choosing us and for your continued support.
first l did response once. The 150 tote bags itself is fine. The printing on the bag is what i was lied to about.. I was asked to proof the printing, at which i indicated why is the logo and printing so small. All pictures of the tote bag had big printing and logo on it in the catalog or web. I was told the area for printing only allowed that size (Bullshit). Since than I received a nice 250th flag type tote bag with our logo and printing in big print. I could respect your firm again if you send me 75 of the 250 flag special FREE of charge
Reply from Pens.com
Thank you for sharing your feedback Wayne, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
It's a great product and our logo looks great on it.
Reply from Pens.com
Thank you for reaching out to us and for sharing your experience with us. It brings us great joy to hear that the products you received is great and carries a logo that is exceptional and we look forward to working with you again soon.
