Material was not as described, had to wait months to receive my product with multiple phone calls. With all the delays and quality of the fabric, I would never order from here again. The only good thing i will say is that the customer service agent that took care of my order for days with follow ups was above and beyond professional. The customer service side gets a 10 out of 10 for me.
Quality: 1
Value for money: 1
Reply from Pens.com
We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.