I like these pens but the last time I received my order there were broken pens, the outter layer peeled off a couple, and some had a different business imprinted. This time, the sales rep gave me a slight discount because last time I was upcharged to be able to see the imprint on the pink rose pens. I am still waiting to be contacted about compensation for what seemed to be inferer quality, broken, and labeled with a competing business. I have always been happy in the past and my clients like the pens.

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