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The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.
Brand: Pens.com
MPN: GHQ-C
Waiting on my last order
Reply from Pens.com
Thank you for sharing your feedback Mary, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
I was disappointed that I didn't get the pens on time for their intended purposes.
Reply from Pens.com
Hello Loyd,
We're truly sorry for the inconvenience that this may have caused.
Your feedback is very important to us as we strive to provide a positive experience for every one of our customers.
We're committed to making improvements to prevent similar issues in the future. Thank you again for sharing your thoughts. I've also sent you an email to the email address that was provided with further details regarding a resolution.
The pen sets c were good but the shipment was short 2 sets. There were 4 empty boxes. I would like a refund for the 2 sets I did NOT receive.
Reply from Pens.com
Thank you for reaching out to us and for sharing your experience with us. We appreciate you sharing your experience with us regarding the products received and your request was processed.
Beautiful gift's, our members loved them. Thanks
Reply from Pens.com
Thank you for reaching out to us and for sharing your experience with us. We appreciate you sharing your experience with us regarding the products received, and we look forward to working with you again soon.
