Sharpie® S-Gel Pen

Sharpie® S-Gel Pen Reviews

Average star rating 4 out of 5 stars

4.2

(38 reviews)

A product’s star rating is calculated as the average of all its reviews.

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52.4K Reviews

4.1

The information on this page is based solely on product reviews written by customers of Pens.com via Trustpilot.

Here’s what people highlighted

Quality

4.1

38 ratings

Value for money

4.0

38 ratings

Product details

Brand: Pens.com

MPN: WRT-12245

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All reviews

Rated 4 out of 5 stars

overall the pens have been great but they are getting expensive now. additionally this last batch that I ordered did not come in my branding color which is yellow & black. This I was sent white and black. Also I asked for different pen samples of a good better best type and have not received those.

Quality: 5
Value for money: 4
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Reply from Pens.com

Thank you for contacting us at Pens.com. We appreciate you sharing your feedback with us and must apologize for the inconvenience caused. We are sorry to hear the wrong imprint color was received and the sample expected was not received. An email was sent to you with more details regarding this issue.

Rated 2 out of 5 stars

The font color was not correct. You could not read the phone number nor the website due to the font being so small as well. I did receive a full refund as they could not match the lime green font color that was originally provided in the proof. The gel pens are nice but the printing is subpar.

Quality: 2
Value for money: 2
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Reply from Pens.com

Thank you for sharing your feedback Jonathan, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.

Rated 1 out of 5 stars

Quality of the pen itself is good. the customization we got was not what we ordered unfortunately. we had an orange logo on a black pen and it turned out brown and discolored.

Quality: 2
Value for money: 1
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Reply from Pens.com


Thank you for contacting us at Pens.com. We are sorry to hear the pens received the logo is orange on the black pens and it looks discolored. Reviews shows this issue is already resolved, please reach out to us at reviews@pens.com with any other issues or concerns.

Rated 5 out of 5 stars

Expensive but very nice pens. Our team loves to use these.

Quality: 5
Value for money: 4
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is very nice and is greatly loved. We look forward to working with you again soon.

Rated 5 out of 5 stars

Love the color of the pen! Great quality!

Quality: 5
Value for money: 5
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Reply from Pens.com

We appreciate you taking a moment to share this Madison. It is great to know your order made a strong impression. Thank you for choosing us.

Rated 5 out of 5 stars

Great pen for a good price. We thank you.

Quality: 4
Value for money: 5
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is at a great price and we look forward to working with you again soon

Rated 5 out of 5 stars

Pens.com did an excellent job with the promotional pens for my business!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality products received and we look forward to working with you again soon.

Rated 5 out of 5 stars

Love this- associates quality with my brand. Well done!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.

Rated 5 out of 5 stars

It is a great product.

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality pens received and we look forward to working with you again soon.

Rated 5 out of 5 stars

We love this pen! So much so that we are about to order more!

Quality: 5
Value for money: 4
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Reply from Pens.com

Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality pens received and we look forward to working with you again soon.

Rated 5 out of 5 stars

Great product and service!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.

Rated 1 out of 5 stars

Over half of my shipment does not write properly. I reported this to pens.com immediately. It's been nearly three weeks and still no resolution. Don't recommend this pen or this company.

Quality: 1
Value for money: 1
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. I am sorry to learn that the products you received were not up to standard. We take pride in ensuring that we deliver high-quality products. We are currently working on this to have issue resolved.

Rated 4 out of 5 stars

The experience with the company was good, but not so with the quality of the product.

Quality: 2
Value for money: 3
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Reply from Pens.com

We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.

Rated 2 out of 5 stars

The pens look great, but took about 3 weeks to arrive. Also, they don't write well. I'm very frustrated after having to wait so long for what we know to be good quality S-gel pens, but these were not worth the wait. The ink does not flow freely and they are not useful. Feels like a waste of time and money.

Quality: 1
Value for money: 1
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Reply from Pens.com

Thank you for your feedback Joshua,

We sincerely apologize for the issues you experienced with the writing of your pens.

We want to make this right for you and have sent you an email from reviews@pens.com
to assist and resolve the matter directly.

We truly appreciate your patience and understanding.

Rated 5 out of 5 stars

The print come out just as verified. It was a quick and fast processing/delivery.

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are happy to hear you love the great quality pens received which met your expectation and the process is quick. We look forward to working with you again soon.

Rated 1 out of 5 stars

I am very disappointed with the service and the product itself. We had our company name printed on the pens and you can barely see it.

Quality: 1
Value for money: 1
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received.  We are sorry to hear you can barely see the company's name on the pens received. An email was sent to you with more details regarding this issue.

Rated 5 out of 5 stars

Everyone loves these pens!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are happy to hear you love the high quality pens received which is loved by everyone who receives one, and we look forward to working with you again soon.

Rated 1 out of 5 stars

I’m very disappointed with my experience ordering from Pens.com. The ordering system does not allow you to review the final order carefully before submitting it, which led to a mistake I couldn’t catch in time. On top of that, the phone number I entered was cut off, and there was no warning or prompt in the system to let me know. When I contacted customer service, I was surprised that they weren’t able to fix the issue or even acknowledge it as a system problem. It’s frustrating that something so basic wasn’t caught or flagged during the ordering process. This was my first time ordering from Pens.com, and unfortunately, it left a very negative impression. I expected better service and a more reliable ordering platform—especially for a company that specializes in customized products.

Quality: 1
Value for money: 1
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are sorry to hear some of the numbers were missing from the pens received. An email was sent to you with more details.

Rated 5 out of 5 stars

Over favorite pens!!!

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are happy to hear you love the pens received which has become your favorite. We look forward to working with you again soon.

Rated 5 out of 5 stars

The S-Gel tops your favorite Pilot pen, and has been my go to since I first used one. If you are the type to keep a pen in your pocket this will be your new favorite pen... When it was time to order new company branded pens, both me and my colleague pulled a Sharpie S-Gel from our pocket. We knew instantly what pen we needed to order. We love these pens with our logo on them.

Quality: 5
Value for money: 5
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Reply from Pens.com

Thank you for sharing your feedback on the products that you received. We are happy to hear you love the pens received which is your favorite and your logo is outstanding and loved by your colleagues. We look forward to working with you again soon.