I can unhesitatingly recommend Greg to anyone needing help and guidance with a historical pension claim. My case has recently finished. During the process Greg has been consistently informative and s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I can unhesitatingly recommend Greg to anyone needing help and guidance with a historical pension claim. My case has recently finished. During the process Greg has been consistently informative and s... See more
Company replied
I hope I marked 5 stars! Greg was extremely efficient and professional. He looked thoroughly into an old AVC I was sold as a junior doctor. My case didn't require compensation in the end (because I ha... See more
Company replied
I was mis-sold a FSAVC. I found Greg Vaughan Financial Services who specialise in resolving these matters. This was resolved with a very positive outcome. I dealt with Greg from an initial enquiry to... See more
Company replied
We really couldn't recommend Greg Vaughan Financial Services highly enough. From the start of our claim to it's successful conclusion Greg was amazing. He kept us regularly updated of progress & was a... See more
Company replied
My name is Greg Vaughan and I have been helping people given poor financial advice since starting my own business in 2004. I like to reassure people that I am a fully qualified financial adviser (although I do not sell products) and I'm authorised and regulated by the Financial Conduct Authority. I'm proud to say I have recovered millions of pounds for clients mis-sold pensions and investments and transformed the fortunes of many people
Suite 127, Imperial Court, Exchange Street East, L2 3AB, Liverpool, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good introduction by phone to Greg Vaughan to enquire about being mis sold a FSAVC from a previous financial advisor some 33 years ago regarding my pension.
Greg thought I had a possible case so I decided to give it a try. I was given a clear timeline of how long it may take & I had to complete & provide some information & forms but other than that it was a waiting game.
I received clear guidance & updates throughout the entire process.
I am delighted with a very nice settlement payout & I am very pleased with the services from Greg Vaughan. I would certainly recommend as you’ve nothing to loose & everything to gain.

Reply from Greg Vaughan Financial Services
Greg sorted out a protracted action against a pensions company for me, including taking the fight to the Ombudsman.
He was friendly, professional and helpful throughout, not to say patient!
I would have no hesitation in recommending him to anyone looking for financial assistance in this area.

Reply from Greg Vaughan Financial Services
When I contacted Greg I doubted I would ever see any of my pension again. He reassured me that what had happened was not my fault. He helped to counter some of the shame I felt at what I had considered my own stupidity. Greg repeatedly told me that there are unscrupulous people whose mission it is to steal from unsuspecting people. I was just very unfortunate.
He was utterly realistic but assured me that if it was possible to get any form of redress he would do his utmost.
His assurances made all the difference. He kept me informed of the situation at regular intervals and made me feel part of the process. I never doubted how important my case was to him.
Greg is utterly professional but also compassionate. He made me feel listened to and helped me regain some trust in financial services - there really are some very good people out there and he is one of them. His tireless efforts over more than two years are testament to his tenacity and, because of his exceptional work, he was successful in gaining compensation for my losses. I no longer need to feel sick every time I think of my pension. He earned every single penny of his fee.
I never felt as though I was just a case to Greg, I was a person first and foremost throughout the process.
I cannot recommend him highly enough. If you need to entrust your situation into the hands of someone you can rely on to be honest, professional and determined then Greg is the person for you!

Reply from Greg Vaughan Financial Services
Greg managed to make the process of seeking compensation pretty painless. He clearly has the expertise to know how to handle the process and paperwork that had put me off bothering for years. All interaction was by email and Greg is pleasant and easy to deal with. I was surprised by the amount I received and would recommend his services to anyone considering persuing a claim.

Reply from Greg Vaughan Financial Services
I took out an FSAVC in the early 90's and didn't realise until lately that the policy had been mis-sold to me until I came across Greg's web page. I got in touch, Greg explained what I needed to do, which was to provide some info on the pension and signing a couple of forms, after that, Greg did the rest. It took quite a while before I was awarded the redress as Greg had to eventually involve the ombudsman but we got a positive outcome in the end. 😊. Throughout the claim Greg kept me well informed and was extremely knowledgeable and diligent in his efforts. I wouldn't hesitate to recommend Greg to anyone that may have been mis-sold a pension, he will do his best to get you what you are owed.
Many thanks Greg, your efforts are very much appreciated. 😊

Reply from Greg Vaughan Financial Services
Greg offered first class support at every step in our successful claim for compensation on two mis sold FSAVCs. We are grateful to him and can most readily recommend his service to anyone in a similar position to ours (teachers who took out FSAVCs in the early 1990s).

Reply from Greg Vaughan Financial Services
I would definitely recommend using Greg’s services.
As a retired teacher I had previously purchased a private pension and my husband suggested I contact Greg because he had read the positive reviews.
During the process he was:
- Professional
- Kept in touch
- Quick to respond
And, I recently received a windfall that I didn’t expect!

Reply from Greg Vaughan Financial Services
Greg made this absolutely easy, I had to supply a bit of info and wait, not sure what magic he worked but I’ve just had £16,332 transferred into my account. Be patient let him do his thing and fingers crossed you have a case.

Reply from Greg Vaughan Financial Services
Greg Vaughan has been a great advisor with regard to my FSAVC compensation claim. He has been an excellent communicator and advised each step of the way to secure a good outcome with minimal fuss and no delays. I would not hesitate to recommend Greg’s services.

Reply from Greg Vaughan Financial Services
Greg has a very professional website which is full of examples and testimonials of the compensation he has achieved for his clients.
I found his charging structure very competitive and transparent.
His professionalism and communication was excellent. He was successful in achieving a significant amount of compensation for myself from the mis-selling of a FSAVC.
I would have no hesitation in recommending his services.

Reply from Greg Vaughan Financial Services
I was kept up to date throughout the claim. All correspondence was explained in detail to me so I had an understanding of the process. Greg Vaughan put a considerable amount of effort pursuing my claim and because of various reasons was not successful so I did not have to pay any fees. I would highly recommend this company.

Reply from Greg Vaughan Financial Services
I would like to say a big thank you to Greg for all the guidance and help you have shown me over the last year with my FSAVC claim. I definitely could not have done this on my own.
I would definitely recommend you to anyone who asks me. I came across Greg on the Internet and got in touch with you. Since then you have been so perfect.
Could not be any happier.
Many Thanks
Peter Robinson

Reply from Greg Vaughan Financial Services
I came across Greg because I had seen some ads about FSAVC and mis-selling may have occurred. I chose to contact Greg because of positive reviews and the fact that his service was personal and individual.
He thought that I had a possible case and my insurance company eventually offered around £2000. I was surprised and although they said that was a final offer Greg suggested that a recalculation using different criteria might be worthwhile. The insurance company did not want to increase compensation. Taking the matter to the Ombudsman was another option which I eventually took.
Greg kept me appraised on all details of my case. Walking me though, and holding my hand regarding procedures and details that I had no inkling of. His professional and diligent attitude eventually achieved a settlement of almost 20 times the original offer.
If you ever wanted someone on your corner, you couldn’t get better than Greg Vaughan. Thank you so much.

Reply from Greg Vaughan Financial Services
My husband and I wanted to challenge our FSAVCs. As teachers, we felt we had been misled into purchasing these and I had looked into various companies that might help. Greg was the most approachable and affordable choice. Unlike many companies, he clearly wasn’t trying to exploit anybody and was genuinely keen to help people gain what they should be entitled to.
Throughout the whole process, he was superb. He was knowledgeable, thorough and always kept us informed of what was happening at different stages, and our options.
Both my husband and I received an offer of compensation which was pleasing and confirmation that we had been misadvised but Greg took us a stage further to increase that compensation significantly. There is no way we would have achieved our financial settlement without Greg’s expertise, guidance and diligence. I would recommend Greg to anybody without hesitation. We are very grateful for what he has done for us.

Reply from Greg Vaughan Financial Services
If I'm honest I was hesitant about even making a claim, let alone working out who to pick to help me (or even whether I should do it myself). In the end, though, my case was a complex one that dragged on way beyond my knowledge, skills and (I suspect) patience. However, Greg stuck with it, through thick and thin. I would never have completed this claim on my own - I would have drowned in the red tape. It didn't faze Greg at all. He knew what to do at every obstacle, and nagged me just enough to keep me focused without ever pressuring me. In the end we got a result. His fee was in line with industry averages, and if you are wondering if fees are worth it, I wouldn't have had any compensation myself without Greg's help, so I have no qualms or reservations about paying the agreed sum. I would recommend anyone who is considering a mis-selling claim to consider him. Highly professional. Never pushy. Thoroughly recommend.

Reply from Greg Vaughan Financial Services
Greg Vaughan Financial Services Ltd were very supportive whilst dealing with my claim and kept me well informed throughout the process.

Reply from Greg Vaughan Financial Services
Review.. Mis-sold FSAVC’s.
Recently, I had the good fortune to deal with “Greg Vaughan Financial Services Ltd” on a very complicated claim for mis-sold FSAVC’s, fortunately for me, it was managed by Greg, who handled the whole process with passion and personal commitment. He was just brilliant, hard working and treated you like you were his only client. His attention to detail, was just on another level and demonstrated an incredible grasp of all the various issues and complex contracts going back many many years, which were necessary to make a successful claim.
He is highly skilled in overcoming all obstacles and communicates in a very clear and concise manner, which is very helpful in understanding the differences between legitimate FSAVC’s and the mis-sold contracts.
From start to finish of the whole process, Greg was always on hand at a moments notice to explain any queries or questions that would put your mind at rest. Typically, he would always respond within the hour and never left you feeling that he was “busy” dealing with other clients.
He is very friendly and approachable and takes a personal interest in your claim to ensure that the best possible outcome is achieved. He is driven and determined to succeed on your behalf and leaves no stone unturned in seeking alternative and innovative solutions to solve even the most difficult of complex contracts and situations.
He adopts a no nonsense approach by not just telling you what you want to hear, but gives you the facts, accompanied with a proposal to resolve any potential issues. He makes the whole process, simple, clear and uncomplicated.
My proposed claim, was a very complicated one, as it was looking at contracts signed many years ago and with no copies of original documentation that was signed at the time. At every stage of the claims process, it was hard fought by Greg, his tenacity, knowledge and his no nonsense approach, along with fantastic liaison between all parties, secured me the outcome I needed to get the claim settled in full. He professionally steered me away from making emotional decisions which, would have wasted my time and money.
A 5 star service on a totally different level than many other claim’s companies who can charge significantly higher fees. Greg was a breath of fresh air and I would most definitely recommend him to anyone who wants to achieve the best deal and the best possible outcome, with the least amount of stress.
Ask for him by name (Greg) you won’t be disappointed and most certainly, won’t be disappointed when the cheque arrives in the post.
Great personality too.
Thank you Greg for a great job.
Steve Phelan.

Reply from Greg Vaughan Financial Services
Greg spent a huge amount of time and effort helping me with a claim for pension mis-selling. Although the claim was not eventually successful, his work was extremely thorough and my case was very well argued. He was in constant communication with me about the case over a period of nearly two years. I highly recommend him.

Reply from Greg Vaughan Financial Services
I was very careful to choose someone I could trust with my personal information and Greg Vaughan was a great choice. His communication via email were superb- clear, detailed and quick. I am in no doubt he had my best interests at heart.

Reply from Greg Vaughan Financial Services
Greg is totally honest and transparent about the process of making a claim. He works incredibly hard to try and gain restitution for loss. In my case he successfully forced the company to admit the product was mis-sold. I would recommend him to anyone thinking a making a pension claim.

Reply from Greg Vaughan Financial Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.