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Company details

  1. Catering Food and Drink Supplier

Written by the company

Who We Are Pentagon Food Group was established in 2007 and is a Strategic Business Unit of Khan Group of Companies. We are the food distributors supplying food to Takeaways, Restaurants, Chip Chops, and Fast-food outlets. We serve around over 800 businesses in the UK. We are there to provide excellent services to our customers at market competitive prices. Being a food products supplier, quality and taste have always been our preference. What We Do We are food distributors providing a one stop shop solution for your restaurant’s supplies. We make sure our customers that range from Takeaways, Café, Restaurants and wholesalers are provided with quality items at market competitive rates. Our catalogue houses over 1000 products ranging from Ambient, Frozen and Chilled Food items to Non Food Items like hygiene and packaging category.


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Most unprofessional drivers I have ever…

Most unprofessional drivers I have ever met driver cut me up at their fenton plot .got out his cab and threatened to knock me the f... out. Procided with his genius manoeuvre making me reverse into traffic scaring my 6 and 7 old grandchildren to death and laughing his ARS.of as he completed his PROFESSIONALMANOEUVRE. pure company genius .XPS BEFORE writing this review I did contact their transport manager who quite obviously couldn't be bothered answer the phone

August 13, 2024
Unprompted review
Pentagon Food Group logo

Reply from Pentagon Food Group

Dear M Wade,

We sincerely apologize for the distressing experience you and your grandchildren went through. This is not the level of professionalism we expect from our drivers, and we fully understand the seriousness of the situation you’ve described.

We are committed to investigating this incident thoroughly. To ensure we address this matter properly, could you please email us the full details, including the date and time of the incident, at customerservice@pentagonfoodgroup.co.uk? This will help us to follow up with our transport team and take the necessary steps to prevent any recurrence.

Once again, we are truly sorry for the trouble caused, and we appreciate your patience as we work to resolve this matter.

Kind regards,
Phil

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