Penwareshop Reviews 310

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

What an amazing and fabulous customer service! Very good online shop. I want especially to thank Jamal, he solved my problem very fast. Thank you, Escalation Team. Great experience!

Rated 4 out of 5 stars

Emily (escalation team lead) has ensured that an unexpected charge made to our account will be available to use for any purchases we wish to make before our cancellation completes. Thank you Emily !!... See more

Rated 3 out of 5 stars

I just think that they are a professionals because every time I had an issue, they would help me as soon as possible. No. I’m and also I believe that before you create an account you’re just need to... See more


Contact info

4.0

Great

TrustScore 4 out of 5

310 reviews

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Rated 5 out of 5 stars

Great experience

What an amazing and fabulous customer service! Very good online shop. I want especially to thank Jamal, he solved my problem very fast.
Thank you, Escalation Team. Great experience!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good servings,

Good servings,, quick response, solving the doubts and problems, doing customers satisfaction always..

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

On the afternoon of January 8th Ahlby…

On the afternoon of January 8th Ahlby told me that he would return my fraudulently taken 75 euros if we write a review in his name, saying that he helped, but he didn’t! He scammed us of money, and the review too, we wrote it in his name, 5 days have passed since then and he hasn’t returned the promised money!! He wrote the following text and since January 8th no one has done anything!!!! And he promised that I would get my money back if we write a review! They wrote yesterday to help support, but they only scammed me out of my money and they are exciting, and who knows how many other people they scammed out of money! and it is also written that on January 22nd they will take 50 euros from my account. Therefore, I have to block my card, because I fell into the hands of this fraudulent company!

January 16, 2026
Unprompted review

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