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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the amazing fabric and how well items retain their softness after washing. Many people highlight the excellent staff, describing them as helpful, friendly, and going the extra mile to ensure satisfaction. The delivery service is frequently commended for being quick, speedy, and efficient, with items arriving promptly and beautifully packaged, often with thoughtful personal touches. While the overall sentiment is overwhelmingly positive, some customers experienced issues with sizing, finding items to be either too big or not fitting as expected despite following sizing recommendations. A few people also mentioned receiving the wrong parcel, though these instances were quickly resolved by the company.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the beautiful,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the quality of items received,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw the heart T-shirt in store at the Heart of the Country. Made the mistake of not purchasing there and then. Ordered online. Unsure of size, I opted for M. Parcel arrived all prettily and beaut... See more

Rated 5 out of 5 stars

Positive buying experience, I bought a top in the sale which was promptly despatched and packaged well (with a little note inside which was a lovely gesture just going that extra mile for a personal... See more

Rated 5 out of 5 stars

We visited the store and the staff were really polite and welcoming. After our visit I wanted to purchase an item for my Mother in Law, the item wasn’t online. I contacted the store and Jo was able to... See more

Rated 5 out of 5 stars

I had a wonderful experience with the team at Peony and Mint Boutique! I ordered two items online but one was out of stock. Jo reached out to me personally with a thoughtful alternative which I c... See more


Company details

  1. Fashion Accessories Store

Written by the company

A small business selling stylish fashion and accessories. A handpicked, affordable selection of timeless and stylish styles from clothes & bags to jewellery and gifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premium service

The clothes are beautiful, packaging gorgeous and customer service premium. Love love love - huge thanks to Jo for always going the extra mile xx

January 29, 2026
Rated 5 out of 5 stars

Good buy

My purchase arrived on time & as described. It was very well packaged & I was well pleased with it.

January 16, 2026
Rated 5 out of 5 stars

The customer service provided by Amy…

The customer service provided by Amy was the star of the show for me. When none of the jackets fitted me, she offered me hers to try on for size. It fitted so I ordered one which Amy tried on before sending out to me. A lovely, quirky shop, will visit again when I am in Lichfield.

November 28, 2025
Rated 5 out of 5 stars

Friendly, polite and good quality items.

We visited the store and the staff were really polite and welcoming. After our visit I wanted to purchase an item for my Mother in Law, the item wasn’t online. I contacted the store and Jo was able to help me. Quick service and quick delivery once purchased item. Would recommend to others. Good quality products at reasonable prices.

November 26, 2025
Rated 5 out of 5 stars

This was the first time of ordering…

This was the first time of ordering anything from peony and mint and I was not disappointed , the quality was excellent with a great price too . I will be ordering again and now my go to when I need an outfit that not every person has .

November 15, 2025
Rated 5 out of 5 stars

Absolutely great experience

Absolutely great experience! Super helpful responses to my online enquiry and Absolutely love the jacket I purchased. Will deffo order again thankyou x

October 30, 2025
Rated 5 out of 5 stars

beautiful boutique

Friendly and helpful owner nothing is too much trouble. beautiful packaging and extremely fast delivery!! all my items are stunning and high quality can’t wait to wear them

October 31, 2025
Rated 5 out of 5 stars

First class buying experience.

First class buying experience.
Bought a jacket and trousers set having seen on Tik Tok. Had an open and honest conversation with the owner . Also queried about another item and stated my requirements and had honest feedback that it would be oversized for me. No pressure to buy. Items arrived promptly and well packaged. So happy with them. Great quality and lovely colour. Will be buying again. Just gutted that I am in Devon and they are not!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Positive buying experience

Positive buying experience, I bought a top in the sale which was promptly despatched and packaged well (with a little note inside which was a lovely gesture just going that extra mile for a personal touch). Would highly recommend and will be using them again in the near future.

Thank you

August 26, 2025
Rated 5 out of 5 stars

Wonderful Experience

I had a wonderful experience with the team at Peony and Mint Boutique! I ordered two items online but one was out of stock. Jo reached out to me personally with a thoughtful alternative which I chose as a gift for my sister-in-law. She went above and beyond and my sister-in-law absolutely loved the jacket! I also own two of the same jacket in different colours – they’re just gorgeous.

The boutique itself is a real treat to visit – I never leave empty-handed! The pieces are beautiful, very affordable and the staff are extremely friendly, approachable and never pushy. I would highly recommend Peony and Mint both in-store and online. Such a lovely shopping experience!

Thank you and see you soon,
Leigh x

August 16, 2025

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