While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.9
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product was not plug and play
Product was advertised as plug and play . The unit sent included led headlights and parking/turn signal led bulb. The parking bulbs were useless as they were plug in bulbs. The original bulbs are twist in socket connectors. We had to go buy twist in led. Either the company doesn’t know the vehicle they are supplying parts or don’t care.
On a positive note the headlight units were a perfect fit and installation was relatively easy.
Had the proper bulbs been included or an adapter I would have given 5 stars.
September 9, 2026
the product fit,it came on time and it…
the product fit,it came on time and it was the right price
August 14, 2026
Installation was so easy
Installation was so easy. I have installed alot of aftermarket accessories and have never seen instructions that were so well done. All parts were labeled and had colored pictures to show how to put on 1 step at a time. Well done!!
May 28, 2026
Item description was totally wrong
Item description was totally wrong. Tried to return the item and have gotten no email back. I’ve called twice and they told me they’d send me a shipping label and I’ve gotten nothing.
May 5, 2026
Reply from Peopleautoparts
We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we strive to provide at PeopleAutoParts. We understand how disappointing it is to receive an item that does not match the description and then experience delays with the return process. Your feedback is extremely important to us, and we take issues involving fitment accuracy and customer support very seriously. Please reach out to us directly with your order number so we can personally review your case, provide the return shipping label, and work toward a resolution as quickly as possible. We truly appreciate the opportunity to make this right.
Order process was easy to use
Order process was easy to use. They even called that I had the correct model Tacoma I was ordering the part for. Shipping was quick. Item was packaged well. Instruction could be improved but I was able to figure installation out with info included. Love the nerf bar steps I ordered. Can’t ask for anything more from a vendor !!!
April 28, 2026
Reply from Peopleautoparts
Thank you so much for the amazing feedback and for choosing PeopleAutoParts! We're glad to hear the ordering process was smooth and that our team could help confirm the correct Toyota Tacoma model before shipping your nerf bar steps. Accurate fitment, fast shipping, and secure packaging are all top priorities for us, so it’s great to know we delivered on those expectations. We also appreciate your honest feedback about the installation instructions — we’re always looking for ways to improve the customer experience. Most importantly, we’re thrilled that you love the new look and functionality of your nerf bar steps. Enjoy your Tacoma, and we truly appreciate your support!
The product was shipped quickly and…
The product was shipped quickly and delivered in great condition. Instructions were clear and product was installed in less than an hour.
April 28, 2026
Reply from Peopleautoparts
Thank you for choosing PeopleAutoParts! We're thrilled to hear your order arrived quickly, the product was delivered in excellent condition, and the installation process was smooth. We work hard to provide high-quality automotive parts with fast shipping and easy-to-follow instructions so our customers can get back on the road with confidence. We truly appreciate your support and look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.