People Connect USA Reviews 

33
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This supposed company has scammed my mother, pretending to be Microsoft. Do not give them your credit card information or any other personal details.

Rated 1 out of 5 stars

Though some users may have received helpful tech support, all my research points to this being a scam. My research concluded - The WHOIS record for peopleconnectusa.com has contact info c... See more

Rated 5 out of 5 stars

Since I connect with people Connect today.... I encountered, and I received excellent Service, and was given great advice as to what to do in the Future. Every time that I call I am always greeted w... See more

Company replied

1.4

Bad

TrustScore 1.5 out of 5

33 reviews

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1-star

No recent history of asking for reviews

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1.4

All reviews

(33)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

May provide superficial help, but smells of a scam

Though some users may have received helpful tech support, all my research points to this being a scam.

My research concluded
- The WHOIS record for peopleconnectusa.com has contact info connected to known scams
- independent webarchives (waybackmachine) of their services page advertise that will sell your software to un-tech-savvy people
- there is no source corroborating they are a Microsoft Service Provider.

In fact, all the positive reviews are from 2016 or earlier. The current website DOES NOT look like the one shown on Trustpilot.

It's very possible that a legitimate website went out of business, and scammers have swooped in on their domain name.

Would steer clear.

December 25, 2019
Unprompted review
Rated 5 out of 5 stars

I needed technical support badly .......

I was having a "huge" problem with Microsoft Outlook that no one could help me with -- until I worked with People Connect USA. They worked for hours on my computer, cleaning it up, and it works great now. I will continue to use them for technical support every time I need it. Thanks to both Steven and Jay ...... Cheri Doolittle

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Feedback for Service rendered

Since I connect with people Connect today.... I encountered, and I received excellent Service, and was given great advice as to what to do in the Future. Every time that I call I am always greeted with a very positive responses with the Tech...I am not really Computer Literate, and they understand that and walk me through the things to make my Computer Serviceable.. When my Contract expires I will definitely renew the subscription or Contract, It is a pleasure working with Professionals...Thank you for your Service.....

October 28, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Hi Gary,
Greatly appreciate your taking the time to post a detailed review - motivates and encourages us to do even better.
Please refer us to your friends and family members.

Best Regards,

Rated 5 out of 5 stars

Got help with my computer

Max and Roger were so helpful and a pleasure to talk to. They fixed my problem and explained everything so I could understand it. They were very patient too. Thanks!

October 26, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Hi Helen,
Thanks much for posting a message of appreciation. We look forward to providing you with even better service in the future.
Please refer us to your friends and family.

Best Regards,

Rated 5 out of 5 stars

it was perfect Sam!

the problem was fixed! good job!

October 20, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Thanks, Donald, for your note of encouragement.Look forward to being of service , as always.

Rated 5 out of 5 stars

wonderful

so much help ....very nice ...kind ...pateint

October 1, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Hi Rhonda,
Truly appreciate your feedback. We look forward to being of service to you and your referred friends and family.

Rated 5 out of 5 stars

Both technicians were polite

Both technicians were polite and very helpful. They explained it so I could understand.

September 27, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Hi Sandy,
Thanks very much for your encouraging review - helps us focus to maintain a consistent, high level of service.

Rated 5 out of 5 stars

great computer repair

I was approached by People Connect USA techs who assisted me when I did not even realize that I had a problem. They got my computer working at extremely optimal speeds.

Thanks

July 27, 2016
Unprompted review
Rated 5 out of 5 stars

Kudos to People Connect USA

I am grateful to this company. I was unaware that my computer was infected. They worked on my computer for many long hours. I am thrilled because they made my pc brand new. I have some issue that they solved. Thank you for your service.

July 23, 2016
Unprompted review
Rated 5 out of 5 stars

Computer Hacking

I am writing this review in response to the exceptional assistance and help that I received from your technical representative Roger. Due to his patience and understanding, knowledge I can sleep tonight. I was fooled by someone that portrayed themselves as a MicroSoft Tech. But as soon as they requested payment I knew something was wrong. Roger was a professional, knowledgeable individual that made my experience bearable. Thank you Roger for your time and patience from a layman
Mrs. Cheryl Forde Banfield.

May 8, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Dear Ms. Banfield,
Thank you so much for your positive review - we look forward to serving you and all our customers consistently in the best manner possible.

Rated 5 out of 5 stars

Technician was EXCELLENT!

My experience was more than I expected. The technician was so quick to understand my problem, and showed me how to fix it. He was very patient. I would recommend People Connect U.S.A. to everyone.
It's on the internet. The name of my technician is Patrick.

May 2, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Hi Holly, Thank you very much for taking the time and effort to post a review. We will strive to be better each day with encouraging words from all our customers like you.

Rated 5 out of 5 stars

very satisfied

roger did a great job in fixing my computer

April 29, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Hi Donald, Thanks for taking the time to post - truly appreciate it. We hope to exceed expectations and earn your loyalty.

Rated 5 out of 5 stars

professional and detailed

The staff were patient, helpful and took the time to go through all of the issues i was experiencing. I appreciate the help and the teamwork.

April 29, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Thanks, Christine - helps us strive for excellence on each call.

Rated 5 out of 5 stars

very satisfied

everyone was very helpful, intelligent and very thorough.

April 27, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Thanks, John - greatly appreciate your post. Please refer your friends and family to us. Best Wishes.

Rated 5 out of 5 stars

excellent, speedy work

excellent,speedy work. solved all problems quickly

April 26, 2016
Unprompted review
People Connect USA logo

Reply from People Connect USA

Thanks for taking the time to post a review, Robert. Truly appreciate it.

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