First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
1821 Q Street, 95811, Sacramento, CA
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Victor is super helpful and got my refund sorted out
The representative I spoke to was clear and helpful. I spent minimal time waiting for a response and my issue was resolved quickly, to my complete satisfaction.
The woman who assisted me was very kind and helpful.
Victor was very kind and helped me out when I had been charged a fee I didn't feel I should have. He explained what he could do and fixed it quickly. You are lucky to have a employee like him.
Typical Trial Subscription Scam:
You go to the website and they offer you a
report and charge you 50 cents to find out information
about some mystery phone call you received. Now they have your credit card which is all they really wanted. When you buy the report they sign for up for free trial
subscription which turns into a full subscription if you don't cancel immediately. You receive no acknowledgment or notification from them that you now have a trial subscription. This is important because this
deliberate lack of transparency is what really works for them. Then you get charged for a full subscription 3 days later even though you don't even really have a subscription trial or otherwise in the traditional sense that being one you could even access with a user name or email and a pass word. I couldn't find the account I was being charged for on the website with any of my emails. I'm being charged for an account that doesn't even exist? Who does this? Scammers that's who.
Then you phone customer service and get the usual
runaround. Sucker!
Please read right here on this site some of the many similar experiences other customers have had with PeopleFinders. Any business that runs their business the way they do does not have your back. If nothing else PeopleFinders should be investigated for their business practices. These are not good people.
Victor was helping me. He is very professional and knows how to handle customers with empathy with smooth resolving skills.
Victor was understanding about the mistake I made and helped me quickly.
The representative was very helpful,knowledgeable and so kind.
David in Sacramento was very helpful in resolving a billing issue I had today, Very courteous, and solved the problem within five minutes,
Victor was so nice and gave me some helpful information in the future
Victor was able to help me more than expected. He was very fast and easy to chat with, he helped me out and did more than I would have asked.
Luis was so kind and understanding. He took the time to explain what I had done wrong.
Luis from the customer care team was incredibly kind and helpful with a payment issue I was experiencing. He was able to resolve the issue very quickly and made the experience feel as smooth as possible.
Luis is always helpful for my customer service needs. He is usually the one who answers my calls to provide me with my subscription receipts as well as to unlock my account when the verification code service is not working properly.
Luis helped on a billing problem and the issues was quickly resolved. Excellent customer service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.