People Like Us Home Exchange Reviews 

1,358
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is wonderfully easy to navigate, making home exchanges and travel planning remarkably smooth and enjoyable. People deeply appreciate the welcoming community, noting that the platform offers a brilliant opportunity to connect with kindred spirits and make lifelong friends across the world. However, some people mentioned occasional challenges, such as rare instances where guests did not treat properties with proper respect or encountered strict administrative rules. A few reviewers also felt somewhat disadvantaged if they were not active on social media groups or experienced content limitations imposed by platform moderators.

What people talk about most

User experience

Users describe positive interactions with user_experience, highlighting that the platform is easy to... See more

Staff

Reviewers highlight positive aspects of staff, noting that support teams and administrators are consistently... See more

Website

Consumers find website to be positive and consistently praise its user-friendly interface and easy... See more

Holidays

People report positive experiences with holidays, noting it has been a total game changer for exploring the... See more

Social media

Customers consistently note positive experiences with social_media, describing the Facebook groups as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been exchanging through PLU for 7 years now and have had some amazing stays around the world. From a beach front property in Bali, NewYears in Sydney, a remote chalet in Romania, lake front in... See more

Rated 5 out of 5 stars

Extremely friendly community of like minded people. Easy to navigate web pages and Facebook pages. Comprehensive service for extremely reasonable fees. Easy to access both moderators and hel... See more

Rated 5 out of 5 stars

Outstanding concept and fantastic site to navigate. We have hovered on the Guest fringe of People Like Us for a few months, watching how everything works, and took the plunge to paid members re... See more

Rated 5 out of 5 stars

The name says it all. I’ve found the people I’ve interacted with have been credible, inclusive and helpful which has enabled an easy trust to build As a holiday accommodation option, PLU is outstand... See more


Company details

  1. Homestay

Written by the company

Join People Like Us Home Exchange, the world's friendliest home exchange community. We believe in sharing, trust, generosity, respect, communication, equality, cooperation, honesty, hospitality, friendship, flexibility and adventure. We take pride in our homes and we care about the environment in which we live: our village, city, country and our planet. We care about the ethos of home exchange and we do it because we love the experience and the friendships that it generates. Join, list and swap with our beautiful homes all over the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,358)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Living like locals

Living like locals - that’s how we love to experience destinations around the world, and PeopleLikeUs is exactly that. Thank you for arranging opportunities for everyone to experience safe home exchanges.

October 12, 2025
Rated 5 out of 5 stars

Guests treat homes like their own

The members on the platform are wonderful! We have done two exchanges and the guests have taken care of our house like it is their own! What a wonderful way to explore the world!

October 3, 2025
Rated 5 out of 5 stars

I love the People Like Us Community

I love the People Like Us community- it’s more than just exchanging homes- our exchange partners often become our friends. Being a part of this community has allowed my family to travel and visit places we may have never even heard of. And the savings on lodging means we can stay away for longer periods of time.

September 27, 2025
Rated 5 out of 5 stars

Don't think about it - join PLU

We have completed a few exchanges before and PLU was recommended to us so I thought I would look into it. I felt the ethos of the company was brilliant and very people orientated. The website was very easy to navigate and also to set up our listing was plain sailing. Communication on the platform is so easy too. We have completed an exchange and are now looking forward to an exchange from Ireland to Australia in December 2025. I'm sure it is going to be just perfect! I think I will remain a member until forever more.

July 13, 2025
Rated 5 out of 5 stars

Excellent!

Excellent platform - our family has thoroughly enjoyed hosting and being hosted, meeting new people, and exploring new places!

September 12, 2025
Rated 5 out of 5 stars

PLU is a wonderful community

PLU is a wonderful community: you have the opportunity to know wonderful places as a local. Most owners are nice people who care for your wellness while you visit their home, and they look after youy house as if it was theirs.

September 7, 2025
Rated 5 out of 5 stars

Open a world of travel with the comforts of home.

This platforms has great initiatives for swapping make exchanging easy and fun. It is will set up with good support people to assist with Web issues and the practicalities of home exchanging. The participants are the most respectful group I have ever come across on any fb group.

September 7, 2025
Rated 5 out of 5 stars

I love the concept of exchange with…

I love the concept of exchange with people around the world who share the same excitement about traveling. The fact that it's not all about money is something that makes this community special and humane. My family is big and sometimes I find it difficult to travel often because of huge costs. This way we get to know locals and expand our world. Love it :l

September 7, 2025
Rated 5 out of 5 stars

Can't trust other members

Was asked by another member for a second weekend date regarding a simultaneous exchange after the member backed out of the first weekend date months before. I accepted the new date and planned my visit to their location by reserving restaurants and buying concert tickets. Three weeks before the exchange, I received a cancellation request from the member who gave what seems to be a short term medical problem as an excuse. I don't want to be strung along again.

August 25, 2025
People Like Us Home Exchange logo

Reply from People Like Us Home Exchange

Hi Dave,

I'm sorry to hear about your cancellation. They're rare, but that doesn't take away from the frustration. As I said to you directly on our platform, our support team is amazing and we'd love to help you find a replacement exchange. I sincerely hope this doesn't dent ruin your trust in exchanging. Our community is full of beautiful, generous, kind home exchangers and I hope we can show you that this is an aberration.

Drew

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