People Like Us Home Exchange Reviews 

1,357
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company, noting that it completely transformed how they typically approach their family holidays. Customers love how very easy the website is to navigate and consistently praise the helpful staff who foster an incredible, welcoming sense of community. Travelers frequently highlight wonderful home exchange opportunities, sharing that meeting kind hosts and building lifelong friendships across the globe make each and every single trip deeply memorable. Some reviewers were not happy with the heavy reliance on external social media channels, while others experienced strict administrative control that limited open discussions about less positive stays.

What people talk about most

User experience

Customers had positive experiences with user_experience, highlighting that the platform is very user-friendly... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally responsive. Reviewers note that management... See more

Website

Customers consistently note positive experiences with the website, praising it as a fantastic and... See more

Holidays

Clients share positive opinions on holidays, noting that the platform is outstanding and has completely... See more

Social media

Users describe positive interactions with social_media, noting that the Facebook groups provide a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding concept and fantastic site to navigate. We have hovered on the Guest fringe of People Like Us for a few months, watching how everything works, and took the plunge to paid members re... See more

Rated 5 out of 5 stars

We have been exchanging through PLU for 7 years now and have had some amazing stays around the world. From a beach front property in Bali, NewYears in Sydney, a remote chalet in Romania, lake front in... See more

Rated 5 out of 5 stars

Extremely friendly community of like minded people. Easy to navigate web pages and Facebook pages. Comprehensive service for extremely reasonable fees. Easy to access both moderators and hel... See more

Rated 5 out of 5 stars

The name says it all. I’ve found the people I’ve interacted with have been credible, inclusive and helpful which has enabled an easy trust to build As a holiday accommodation option, PLU is outstand... See more


Company details

  1. Homestay

Written by the company

Join People Like Us Home Exchange, the world's friendliest home exchange community. We believe in sharing, trust, generosity, respect, communication, equality, cooperation, honesty, hospitality, friendship, flexibility and adventure. We take pride in our homes and we care about the environment in which we live: our village, city, country and our planet. We care about the ethos of home exchange and we do it because we love the experience and the friendships that it generates. Join, list and swap with our beautiful homes all over the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,357)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful community!

We have had several amazing trips as a result of exchanges on PLU. We have always felt comfortable with the people we have exchanged with and all of my reservations about home exchange have gone.

July 9, 2026
Rated 5 out of 5 stars

I love the website in platform and…

I love the website and platform with its very easysearch capabilities. As well as how easy the exchange was . . . seamless in fact. The person that we did our first exchange with was very helpful with explaining how it all worked. I am looking forward to exchanging with many like-minded homeowners thank you for creating the platform

July 5, 2026
Rated 5 out of 5 stars

Value of a local meet up.

What really helped me was my meet up in Dublin, as I am a new member. It was so helpful to actually talk thru how the process of PLU works. Now I will have a globe to use which is very positive.

July 8, 2026
Rated 5 out of 5 stars

The most important thing for me is the trust in PLU community

The most important thing for me is the trust I've developed in both the platform and the PLU community through positive experiences over time. In my view, PLU is the most trustworthy home exchange platform.
Exploring new destinations through the homes of families from different cultures and backgrounds is an incredible experience. It is built on mutual trust, which makes it unique. Beyond being affordable, this way of traveling opens the door to authentic discoveries and local experiences that most commercial trips simply cannot offer.

June 18, 2026
Rated 5 out of 5 stars

Great Experience with PLU

I have been a PLU member for four years and it has changed the way we travel. We have more than 300 nights of exchanging over 30+ different swaps. It is a fun way to explore the world and PLU makes sure it's safe.

June 20, 2026
Rated 4 out of 5 stars

I like People Like Us, but need to build membership

I like People Like Us. Exchangers are more friendly than HomeExchange. The latter tend to be more transactional. However, PLU needs to build their membership to offer more exchange possibilities. I suggest charging less for membership to build it. At this time, PLU offer is weaker because of fewer exchange options.

June 19, 2026
Rated 5 out of 5 stars

People Like Us…The Name Says It All

We have only been with People Like Us for about 7 months, but we are very happy with it so far. We started local, as suggested. We have met two wonderful couples with whom we have upcoming exchanges and have been hosted three times in hospitality mode. People Like Us is a community of generous, passionate, respectful people. The platform is dynamic and improving constantly. We love the look of the platform, the mentor program, the flexibility of different types of exchanges, and Globes and Plutos. The name says it all - People Like Us. No home ratings. Just people who care and who are willing to open their homes, reach out to others, and develop relationships. For us, that’s what it is about- developing relationships and learning about other cultures. We looked at other home exchange sites, but this is the one we decided to try and we have no regrets! We are looking forward to renewing and expanding our sights to overseas destinations.

June 19, 2026
Rated 5 out of 5 stars

Kind & Supportive Home Exchange Community

People Like Us Home Exchange has been a game-changer for our family when it comes to travel. By joining this community, our ability to travel has exploded. Drew has done an exceptional job in creating such a kind and supportive community. We love PLU!

June 15, 2026
Rated 5 out of 5 stars

Delightful PLU experience

We recently enjoyed a delightful stay at a PLU house and were thoroughly impressed by the experience. The accommodation was spotless, comfortable and thoughtfully prepared creating a welcoming environment from the outset. A real home away from home.

June 4, 2026
Rated 5 out of 5 stars

5 stars all the way!

I have no hesitation whatsoever in giving People Like Us a 5 star rating! They go above and beyond for their clients, always making positive changes to the platform and listening to their customers. Having been a member of the community for the last three years, it just keeps getting better! If you want a personal service and a great community feel for your home exchanges, PLU is the best in the business!

June 12, 2026
Rated 5 out of 5 stars

People Like Us is our #1 trusted home…

People Like Us is our #1 trusted home exchange organization. We have been exchanging our homes for over 30 years and 60+ exchanges with home exchange organizations and People Like Us (PLU) is our first choice. Integrity, intelligence, kindness, and caring are just a few words we’d choose to describe the community of exchangers that the owners of this organization have built. We are very proud to be active and engaged members of this worldwide organization!!

June 11, 2026

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